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“UNA-BEST HOTEL IN ROME”
Review of UNA Maison Milano

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UNA Maison Milano
Ranked #14 of 428 Hotels in Milan
Certificate of Excellence
Reviewed 31 May 2013

We just arrived from a 6 day stay at the UNA MAISON in Milano.
The location of the hotel, the clean room, the staff atitude all were excelllent and made our stay in Milan very pleasant.
We recommend this hotel to everybody.
Prof Itzhak and Nurit Levy
Israel

Room Tip: All rooms are clean and isolated from the street noice
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  • Stayed: May 2013, travelled as a couple
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Thank ITZHAK L L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded 30 April 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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547 - 553 of 1,087 reviews

Reviewed 29 May 2013

We were in italy last year- and stayed with Una Maison in their junior suite (it was the only room that could take a cot bed addition- as we are two separate adults). It was a lovely room- very modern, huge! We're going back to Italy this week and they were our first call. Why? it's a perfect location to walk everywhere (ie save money, time and stress) AND they are so sincere and generous with customer service~

Examples? when we arrived there were snacks (nice after a long train ride); they couldn't have been more helpful with restaurant reccomendations and information on how to get us to the airport the next day; umbrellas were at the ready so we could walk out in the rain; and their EMAILS. Yes, Emails. Before we arrived we received a confirmation email with lots of detail. We asked questions over email and they answered promptly and professionally. It sounds like a small detail- but when you are trying to book an elaborate trip yourself- those types of emails make ALL the difference.

We booked again this year without hesitation or need to look! See you on Monday!

Room Tip: If you want two separate beds for adults you have to get a junior suite. The price jump is not as b...
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  • Stayed: June 2012, travelled with friends
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1  Thank Freckles92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded 30 April 2017

Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2013 via mobile

I hesitate to write this review, almost wishing to keep this place to myself! What a treasured respite in the center of Milan chaos.

The staff pretty much all speak great English, and are as nice as they come. The accommodations are lavish, comfortable, clean, and extremely well maintained. Our room, 555, is a junior suite with great windows, a well designed layout, and a bathroom to live in! Not to mention the multitude of amenities.

Some little touches make all the difference too. In the lobby, they have huge candy jars and a platter of goodies, which vary by time of day from mini morning pastries to afternoon shot glasses of fruit.

And I recommend the room service breakfast (no dining room available). They include a bunch of base items: cereals, breads, crackers, etc., and then for a set price you can add on anything else the plentiful menu offers. Try it the first day, and you'll likely order it again...

One thing to note is that the hotel is on a street that only accommodates trams and taxis, so beware if you arrive by car.

Needless to say: mega shopping in the immediate vicinity!!!

  • Stayed: May 2013
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Thank Evan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded 30 April 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2013

Location was great, staff was very courteous and helpful. Room was clean, comfortable, quiet, and reasonably priced. Good location for touring and shopping. But, the place is impossible to find! Here are directions: Get to the duomo and stand in the piazza with your back to the entrance to the duomo. Look up and find the building with the letters Ray-Ban (as in sunglasses) attached to the roof. Hotel is in that building. Entrance is about 20 yards down the left hand side of the building. If you get to Hotel Rio, you've gone too far.

  • Stayed: May 2013, travelled as a couple
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3  Thank DDA6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded 30 April 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2013

You can't ask for a hotel in a more perfect location--steps from the Duomo, from major shopping streets, from the metro, and a few block from La Scala. The hotel is a tiny white oasis from the crowds and the hussle of the city, with a staff that sets out to please from the moment they offer you a glass of prosecco or share city maps in order to make you comfortable. The rooms are clean, luxurious, and filled with the best touches--the bathroom has so many little "gifts", from bath salts, robes and slippers, to all sorts of beauty goodies. The beds are delicious and provide excellent sleep.

The hotel is also close to an area called Brera--a hip, soho esque area away from the tourists that made for wonderful dining and shopping.

Would recommend this hotel to anyone traveling to Milan...it definitely made us fall in love with the city.

  • Stayed: May 2013, travelled with family
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4  Thank AlineLosAngeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded 30 April 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2013 via mobile

Not having been in Milan for some,this hotel was something of a surprise.
Initially I was taken aback by the very small entrance,blink and you'd miss it.
However once inside what a great welcome from the very friendly staff.Offers of drinks,coffee,cakes,etc were given whilst checking in.
The room was extremely comfortable and nicely furnished.Very comfortable bed and the bathroom was very nice with lots of shower gels,soaps,etc
The only failing for me was that there was no milk provided for the free tea and coffee!
I would have no hesitation in recommending this hotel.

  • Stayed: May 2013
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Thank PETER B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded 30 April 2017

Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2013

My husband and I, together with my auntie and cousin checked into UNA Maison hotel during last week of April. The hotel is very beautifully decorated. On the 1st day of check in, one of the hotel staff even accompanied us to our room and explain how to use the facilities. Hotel is just 2 mins walk from the metro. We were staying at room 351 and 355 which comes with an amazing big bath room and bath tub! I love it so much. The hotel staff provided us with good directions guide to the attractions and restaurants including booking services.

The only down side is the room price does not include free wifi and breakfast. But hotel was nice to have a slight discounts for our 5 days wifi services. Though they do not serve breakfast, the hotel do serve complimentary fruits, pastries, lollipop and marshmallows all day long.

All four of agreed UNA maison is the best hotel ever stayed. :)

  • Stayed: April 2013, travelled with family
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2  Thank Ziqi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this reviewResponded 30 April 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about UNA Maison Milano

Address: Via Mazzini 4, 20123 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Milan
#7 Family Hotel in Milan
#13 Luxury Hotel in Milan
#19 Business Hotel in Milan
Price Range: £173 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Maison Milano 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Una Maison Milano Hotel Milan

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