Stayed 2 nights in early July as part of a bigger trip to northern Italy. First trip to Milan, and this hotel couldn't have been better. We can't say enough good things about it! Booked a non-smoking Executive room and were upgraded to a Junior Suite (rm. 652 - pictured on the website, with the slanted ceiling by the bed) on the top floor of the hotel. Nice. Room was gigantic by European standards, with modern furnishings. Suite part included a sitting area with 2 leather armchairs as well as a small patio with 2 chairs and a table (very nice for breakfast or for relaxing in the evening). King-sized slat bed was insanely comfortable and came with a choice of pillows (see the pillow menu by the bedside). Bathroom was gigantic with a tub big enough to do laps in. Separate, large shower with both handheld wand and rain head, toilet and bidet. Amenities are nice and plentiful. Closet had many hangers, as well as drawers and platform on which to put suitcases. Again, very large (I've stayed in smaller hotel rooms!). The hotel is steps away from the Duomo plaza, and about 50 metres away from the subway entrance. Despite this, it was very quiet - we could not hear any street noise except from the odd squeal of trams.
The staff is incredibly friendly and helpful - they couldn't do enough - especially Andrea, whose restaurant recommendations were thoughtful and spot-on. On check-in, we were offered a choice of beverage and a small fruit cocktail, which were promptly served on a silver platter - indicative of the superior customer-service mentality that the hotel not only espouses, but achieves. WiFi was free and excellent reception and quality. Rooms had large flatscreen TVs with a full assortment of Sky satellite channels.
The only quibble is that breakfast is served by room service only. There is no separate breakfast room, which limits choice. That said, our breakfast was fresh, delivered on time, and delicious.
We would stay again in a heartbeat at this, or any other UNA.
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- Also Known As:
- Una Maison Milano Hotel Milan