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“Excellent Hotel, Fantastic Staff!” 5 of 5 bubbles
Review of UNA Maison Milano

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UNA Maison Milano
Ranked #11 of 430 Hotels in Milan
Certificate of Excellence
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent Hotel, Fantastic Staff!”
5 of 5 bubbles Reviewed 5 June 2014 via mobile

Stayed this week for two nights. Key points:

- Unbeatable City centre location
- Large well equipped apartments with large luxurious bathrooms
- Fantastic staff, who offer first rate service and make you feel you are at home, not in a hotel. Very friendly and welcoming.
- Superb breakfast served in your apartment each morning
- Very fast wifi provided free, ideal for business
- Kettle and tea/coffee facilities in each room, very unusual in Italy
- Highly recommended for business and pleasure

Will definitely visit again, soon.

Stayed June 2014, travelled on business
Helpful?
Thank DAV1D300965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,011 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
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  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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  • Italian first
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English first
Tallinn, Estonia
1 review
5 of 5 bubbles Reviewed 5 June 2014

Number 1 place, just like the name implies. Wonderful location, attentive personnel (especially Carlos) and very comfortable rooms. Perfect for spending a short holiday in Milan - exactly in the heart of the city.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernandina Beach, FL
Level Contributor
265 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

Very nice room which was clean....very comfortable bed...exceptional bath with separate shower (rain from ceiling) and soaking tub. Very friendly staff with good recommendations on dining..good internet service...called us a taxi for getting to airport at fixed rate of 90 Euro. Room (451) was a little noisy as it faced the street where tram runs most of the night so would recommend asking for room further back away friom street.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank married96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

The staff were extremely helpful prior to our arrival- arranging transfers from the airport. We were very impressed with the help and friendly service of all the staff. The hotel is in the perfect location for exploring Milan. We would definitely recommend this hotel to others.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank babyboomers52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devonport, Tasmania, Australia
Level Contributor
186 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

Boutique hotel , perfectly positioned in the heart of Milan. It is situated less than 100 m from the metro station in Piazza del Duomo. Rooms are very good and perfectly insulated from the noise of the city. Very professional , English speaking staff.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Calin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

My husband and I spent our final night of our honeymoon here, before catching an early morning flight out of Malpensa. Although we arrived late and left early, and were tired and suffering from colds, our stay was pleasant and hassle-free. The room was very large, and the bathroom was stocked with an impressive array of complementary toiletries. We didn't have the chance to explore much of the area around the hotel, but it's less than a block from the Duomo and there appeared to be several good restaurants nearby. It's definitely a hotel we'd like to return to next time we have more time to spend in Milan.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LGS782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vallejo, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 24 May 2014

Booked hotel for my last night in Italy. Got sick 5 days before and had to return home to get checked out by my doctor. My travel agent called immediately to try to get a refund. My reservation papers said you could cancel a day ahead of time.Their website says no cancellation fee if you notify them a day ahead of time. Have record of doctor visit when I returned. Despite all this the hotel said that my reservation was not refundable. This is horrible customer relations, not to mention being insensitive to the fact that the reason for the cancellation was a medical problem. Will not stay in any Una hotel in the future because of this experience.

Stayed May 2014, travelled as a couple
Helpful?
3 Thank Pnutbrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about UNA Maison Milano

Property: UNA Maison Milano
Address: Via Mazzini 4, 20123 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Milan
#7 Family Hotel in Milan
#10 Luxury Hotel in Milan
#19 Business Hotel in Milan
Price Range (Based on Average Rates): £££
Hotel Class:4 star — UNA Maison Milano 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Una Maison Milano Hotel Milan

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