I made a reservation at Una Maison Milano based on the reviews. I have a hotel I usually stay at in Milan but thought I'd try a new one. I arrived one day early to meet a friend and had told her to stay there as well. She went to the wrong Una hotel and they did not have my reservation so she just booked elsewhere. When I went to Una Maison Milano and tried to cancel my reservation so we could be at the same hotel, I arrived 30 minutes after the time to cancel. Even though it's August and they were not missing out on renting the room anyway (which is probably why they did this) they charged me anyway but gave me a 60 euro discount. It was the end of a long three week trip and I was hoping for a little more flexibility especially from a hotel of this caliber. They chose to grab a few euros now as opposed to repeat business in the future.
I will be back at my old reliable hotel the next time I am in Milan.
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- Also Known As:
- Una Maison Milano Hotel Milan