Staying here for two nights with my sister. Got a good rate and it's really cute. Agree with the other reviewers that it's not clear that this hotel is a block and a half away from the Galleria, and more of an apartment. There are no keys -- only a code that you punch into a keypad outside your room. You punch in your code, it buzzes loudly, and you push open the door right into the room. We learned the hard way that they do not change the code between guests.
It was about 10:30 at night and we were lying on the bed watching tv. Suddenly the entry buzzer went off and a random person walked into our room. She immediately waved, apologized, and left, but we were left wondering how that could happen and if it would happen again.
I immediately called the front desk and explained the situation. The receptionist wasn't sure who it could have been, and said that she would send someone to change the code. When the bellman arrived to change it, I asked who else had the code. He said he wouldn't know. I asked if they changed it between guests and he said that they did not.
Don't feel safe here. Won't return and can't recommend.
- Official Description (provided by the hotel):
- Located inside the famous Galleria Vittorio Emanuele II that's bustling by day and peaceful at night, TownHouse Galleria holds on to its history while providing world-class accommodations with either Galleria or Courtyard views. A place where you are just steps away from the major attractions of Milan such as the Duomo Cathedral and its square, La Scala Theatre and the Fashion District. TownHouse Galleria hosts the exhibition of 'World of Leonardo Da Vinci', with an exclusive and complimentary access directly from the hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Priceline, Odigeo, Hotels.com, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, HotelQuickly and Hotel.de so you can book your TownHouse Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Town House 8 Hotel Milan