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“The staff were incredibly helpful”

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Hotel RossoVino - Milan
Ranked #157 of 430 Hotels in Milan
Certificate of Excellence
Reviewed 22 March 2011

situated in a private street which was really quiet and peaceful ,
the area was well served : lot of bars and food shop
The staff was really helpful in giving us guide of how to go around the area.
super clean and comfu beds... Very close to the bus station and metros which made it really convenient. Breakfast was great too!!!

  • Stayed: March 2011, travelled on business
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2  Thank sam19833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 - 81 of 255 reviews

Reviewed 3 February 2011

The room was clean, there was wi-fi and tv, towels, soap & shower gel provided. The location was indeed peaceful and quiet. The staff in general was friendly and tried to be helpful when we had problems.
But... The radiator in our room didn't work when we arrived, so the room was really cold and the staff had problems fixing it (it stopped working at least twice during our stay). Twice there was no hot water in the bathroom in the morning (had to ask staff to fix it). There is no one from the staff at the hotel at night, so it doesn't feel very safe and in case of any problems you have to call them on the phone. On our last night we happened to be on our own with a large group of other tourists who decided to have a party and behaved really loud, shouting and laughing outloud when they walked up and down the stairs, thinking there were no other guests at the hotel... The neighbourhood might be quiet but the walls inside the building are extremely thin, so you can hear everything that happens in the reception area, in the hallway, and in your neighbours' rooms, including the flushing of the toilet or conversations over the phone (if I knew the language our neighbour spoke, I would be able to understand every word he said)... Our room was small and cold, the thing that was to be our duvet was more of a bed cover and it was old and stained. The plughole under the shower was always clogged and overflowed. On our last morning, when we wanted to complain about all the problems, the only person from the staff that was present did not speak a word of English...

  • Stayed: January 2011, travelled as a couple
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6  Thank gszw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2010

Smelly sheets and pillows, fungi farm in the Ceilin of the bathroom, nobody knows anything....

something positive?, supermarket nearby (SIMPLY). and Milan it´s a really nice city!. (I was in September).

  • Stayed: October 2010, travelled solo
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7  Thank sanibal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_rossovino, Responsabile reception at Hotel RossoVino - Milan, responded to this reviewResponded 24 May 2011

this review is not honest , this guest didint have the room because he arrived at 3 am in the hotel to make check-in , and we dont have reception 24 hrs ( written in our description )
for us was a case of NO SHOW . he dont have the right to comment since he didint stay in our hotel.

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Reviewed 15 July 2010

When myself and 2 friends arrived at Hotel Rossovino we were suprised at how nice it was, the bedroom and bathroom were very clean and the staff were friendly and helpful, nothing was too much trouble. Breakfast consisted of a pain au chocolat, yoghurt and coffee. There was no air con but a substantial fan was provided, temperatures reached 36 degrees during our stay so the room was very hot at times but as we were out and about sight seeing for most of the weekend this did not matter! The hostel is situated a 10 minute tram ride away from the centre and it is incredibly easy to get around (we did have to get a taxi after we had been to a nightclub however as the trams stop running at 1am), there is a supermarket across the road and a brilliant restaurant just 2 minutes walk away (Mama Olivia). The only negative point is that prior to arrival a swipe of my debit card had been taken to ensure there was enough money in my acc to settle the bill, it was then refunded straight away and we paid with cash, a lot of hotels do this and it is not a problem that this was done however I was not warned and it meant that the money was then unavailable in my bank acc for a number of days afterwards. I would not let this stop anyone staying at Hotel Rossovino but be aware that you will need extra money in your bank account cover this.

  • Stayed: July 2010, travelled with friends
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2  Thank Anon186337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
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Stayed: December 2017
Thank Sergio L
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hotel_rossovino, Direttore at Hotel RossoVino - Milan, responded to this reviewResponded 1 week ago
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Reviewed 2 weeks ago via mobile
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Stayed: December 2017, travelled with family
Thank Roberto S
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hotel_rossovino, Direttore at Hotel RossoVino - Milan, responded to this reviewResponded 1 week ago
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Reviewed 4 weeks ago via mobile
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Stayed: December 2017, travelled with family
Thank Francesca I
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hotel_rossovino, Direttore at Hotel RossoVino - Milan, responded to this reviewResponded 4 weeks ago
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Additional Information about Hotel RossoVino - Milan

Address: Via Francesco Bartolozzi 9 | Incrocio Viale Corsica 26/B, 20137 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #157 of 430 Hotels in Milan
Price Range: £39 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel RossoVino - Milan 2*
Number of rooms: 5
Official Description (provided by the hotel):
Rossovino is a quaint, newly constructed , private Italian villa offering clean, comfortable accommodation at affordable prices. Facilities : - Free Wifi internet access - Flat TV - Hair dryer - Fan - Heating - Free towels and linens - Some rooms have private toilette ( Ensuite ) while others have it shared ( budget room ) .The hotel is located in a safe and quaint neighborhood and is a short walk from many necessary services and facilities: - Large supermarket (across the street) - 3 Banks and ATM machine (50 meters away) - Post office - Laundry - Many restaurants, pubs, coffee shops Free car parking is availavle in the public nearby the hotel while private parking,with extra fee, is available on request ( via mail or via phone ). ... more   less 
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