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Mercure Milano Solari
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Reviews (942)
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Reviewed 6 February 2014

I was very pleasantly surprised as the hotel room was very nice, clean and welcoming. Not huge, especially since we had an extra bed for a child, but still a very nice room and bathroom. Location is great, very close to a park (great for kids), walking distance from the Navigli area and the tram and metro stops are just outside (from there you can get to the Duomo area in 10-15 minutes, although you can also walk there). Overall, I would definitely recommend and will return when I am in Milan again. Reception staff was very nice too.

Stayed: July 2013, travelled with family
Thank IloveSicily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmelioAurora, Sales & Marketing Executive at Mercure Milano Solari, responded to this reviewResponded 20 February 2014

Dear Guest,

thank you for your beautiful review. It’s always a pleasure for us know that our Guests are satisfied regarding their stay in our Hotel.

Your beautiful words encourage us to keep up our efforts, ensuring the service we provide always meets your expectation.

We hope to welcoming you back soon in our hotel during your next stay in Milano.

Kind regards,


Aurora Amelio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

This is a good hotel, best part was hotel staff, despite of language problem they ensured service levels better then expected. Location is good and close to city centre. Rooms were little small for 2 individuals with luggage but clean and comfortable otherwise. Bathroom was better then expected as I was little worried after reading earlier reviews. Hotel is worth staying with reasonable priced.

One recommendation , we booked hotel through Accor website fully paid but surprisingly hotel charged taxes extra at check out. Normally we are used to full and final. Hence check taxes before booking.

Stayed: January 2014, travelled as a couple
Thank Seema S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmelioAurora, Sales & Marketing Executive at Mercure Milano Solari, responded to this reviewResponded 20 February 2014

Dear Guests,

thank you very much for your good review. Your beautiful words make us proud and we are glad to know that everything was good and you appreciate it.

Regarding the extra taxes we have charged at checkout, we mention during booking time as well as in our website that the City Tax is not included in the room rate. This is a tax imposed by the city of Milan and is established based on the category of the hotel (5 Euro per person per day in the case of a four stars hotel). As in other Accor hotels and as required by the law of Milano city hall, we expose an official statement at the Reception desk where the rate of city tax are show and explain in dual language.

We will be delighted to welcoming you again in our hotel during your next stay in Milano.

A warm greeting from all the Mercure Milano Solari Staff.


Aurora Amelio

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Reviewed 4 February 2014

Spent the weekend here, and the experience was great. One minute walk from the subway which takes you anywhere, and a ten minute walk down to the canals where you have great restaurants and bars. Friendly staff, very nice rooms and good breakfast. Located just outside the city centre gives you a quiet enviroment.

  • Stayed: February 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank Garmroth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmelioAurora, Sales & Marketing Executive at Mercure Milano Solari, responded to this reviewResponded 20 February 2014

Dear Guest,

that you very much for taking the time for let us know your opinion about your experience here in our Hotel.

We are very glad to know that everything was good and your stay meets your expectation.

We hope to welcoming you again during your next trip in Milano.

Best regards,


Aurora Amelio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AmelioAurora, Sales & Marketing Executive at Mercure Milano Solari, responded to this reviewResponded 24 January 2014

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Reviewed 20 January 2014

This is a smart contemporary hotel for the mid to upper range client. The rooms were clean and stylish but small. By price per square metre - it is probably not very good value. Just as an aside - one lift was the narrowest lift I have ever been in with my shoulders almost touching on both sides.

This hotel makes it's money by the expensive add-ons. So be careful that you consider whether the room cost is actually the total cost of the stay including getting there.

My only problem with this place is the location. It is not convenient at all. Despite being advertised as being 'in the heart of the Fashion and Design quarter' i couldn't see any fashionable shops nearby... just graffiti wall to wall. On one side was an apartment building, on the other a pizza shop. It also doesn't help that it is not close to any metro.

The hotel may be 1.7km from the notional city centre but it is an 18 euro cab ride from Milano Centrale and a 21.9 euro cab ride to Linate airport.

  • Stayed: January 2014, travelled with family
    • Value
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    • Sleep Quality
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1  Thank lex_loci_david
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmelioAurora, Sales & Marketing Executive at Mercure Milano Solari, responded to this reviewResponded 24 January 2014

Dear Guest,

thank you very much for inform us about your experience here at Mercure Milano Solari: for us the opinion of our Guests is very important and we regret the standards of service fell short of your expectations.

In our hotel we have 59 rooms of different typologies, starting from the single standard room up to one Privilege Suite, two lifts (one smaller respect the other), an Internet Point for the Guests and the Bar The Club One on the ground floor. Just 5 minutes walking from us there is the Metro station of Sant’Agostino (M2 – Green line), from which you can arrive very easily to Navigli (very famous area for the aperitif) or to the Central Station. If you desire arrive in Duomo or in Via Montenapoleone (famous for his shops) you can take tram 14 (the stop is just in front our entrance) and in 15 minutes you are arrived in the heart of Fashion quarter. In any case, you can find a lot of shops or design gallery near our hotel, for example in Via Tortona, Via Savona, Viale Coni Zugna or Corso Genova.

We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Your sincerely,


Aurora Amelio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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