As i must say for my first experience in a four season as a guest, this was just a joke, the most dirty hotel ever, weeks of dust on the frames in my room, dirty braun water, hole in the towel, broken walls, noisy staff, old plates with food in corridors, forgot the jam on my beakfst as they did not provode any breakfast buffet at the restaurant, ground floor room wiith view on electrique generator, just unbelivable, and that in a junior suite. staff did not realy care about our complain...changed hotel after 4 days so poor and terible it was, feel like a fiction movie, so incredible that could happen in a four season.
after my complain by email to the director, got a email of excuse saying:
thank you for your time and please rest assured that proper actions will be taken in order to avoid any further recurrence of the problems you have reported and provide the type of Four Seasons service that you and our valued guests expect. .. also a joke...More
- Free Wifi
- Room Service