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“Don't love Milan, but enjoyed this hotel”

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Sheraton Diana Majestic Hotel
Ranked #121 of 431 Hotels in Milan
Raleigh, North Carolina
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Don't love Milan, but enjoyed this hotel”
3 of 5 bubbles Reviewed 9 June 2012

Nice hotel, nothing really wrong with this hotel. But, we stayed here the last night of our 2-weeks in Italy, and the other hotels had spoiled us considerably before we got here!

The good: location. Pretty easy to get to from the train station on a tram (could walk it, but even for folks who walk a lot, as do we, doing this while tired and with all luggage would have been tough). Very easy to subway for sites such as Duomo and The Last Supper painting. Comfortable, fairly elegant room. Nice deli-type spot across street, great gelato near as well.

Bad: no great charm. A large, corporately owned hotel, and it feels that way. We asked for dinner reservation suggestions, and asked specifically for "the small little spots that the tourists skip but locals hang out." True to large corporate hotel feel, we got the over-priced touristy restaurant.

Caveat: Milan is a large, industrial city, which is not our favorite thing. We loved the rustic charm of Tuscany, and the quiet serenity of Le Grazie and Portovenere, as well as the charm of Venice and Florence. Milan had none of that. So, any review of Diana Majestic is slightly skewed by our acute realization that we were a bit like fish out of water. However, 24 hours in Milan is a wonderful idea, so that you can see The Last Supper and spend 3-30 hours at the Duoma, which is a never-ending source of visual and sensory overload.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eyedrtony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, 12 June 2012
Dear eyedrtony,
Thank you for sharing your opinion on Tripadvisor. As you are writing, the hotel is located in the heart of Milano, close to the most important attractions of the city, like Duomo, Scala Theatre and Sforzesco Castel. Near the hotel there is the longest shopping street, Corso Buonos Aires, where you can find all you need!
We are sorry you did not like our historical property, with 106 rooms and centenary garden, we are considered a small property compared to the corporate hotels present in Milan. As you say, Milan is a business destination, nothing compared to the other locations you have visited, yet it has its own appeal and as you say deserve to be visited.
Thank you so much for staying with us, we hope to see you in the near future.
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1,008 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
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Not London
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 8 June 2012

I stayed here for a last minute holiday. It was a lovely hotel. The staff were super helpful and the neighbourhood was a little walk to the Duomo in one direction and a nice neighbourhood in a little shopping district in the other.

The weekend buffet is a little overpriced unless you really eat breakfast. There is a great little bakery across the street for a pastry and coffee.

The rooms were comfortable, clean and the staff very smiley. It does have a lively and respectable lounge, but also is quiet and restful if this isn't your scene. I came for a rest and found the property to be very quiet with the exception of the birdsong and the occasional low hum of the tram. I am already planning my return.

Would recommend to friends.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xianachanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, 12 June 2012
Dear xianachanna, thank you for choosing the Sheraton Diana majestic in Milan and for sharing your opinion on Tripadvisor.
Thank you for your compliments to our staff which everyday works for the guests hotel and for making their stay more enjoyable possible.
The hotel is in the heart of Milan close to the underground and to the city entertainment. Thank you for your comments about the rooms, comfortable and clean, it is very important for us!!!
We are so happy to know you are going to plan another stay in the Sheraton Diana Majestic, we hope to see you in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 5 June 2012

Hotel in a great location with an excellent aperitivo and breakfast. Every night the hotel has a great event in their beautiful garden. Highly recommended for people who are looking for a funky place for a brunch. Rooms are a great size, a bit of noise from the tram but nothing unbearable.

Room Tip: Rooms overlooking the courtyard are a bit noisy due to bar so suggest street view
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GTAUH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, 12 June 2012
Dear Ralph 2178
Thank you for sharing your opinion on Tripadvisor about our Hotel. We are known all over Milan for our aperitivo and brunch, it is a tradition started 10 years ago in our design bar and garden and still alive.
It is still the meeting place for hotel guest and locals, with events organized almost every evening in which you can feel the real Milanese lifestyle. On Saturdays and Sundays we are the meeting point for brunch both for families and trendsetters, with a wide choice of food prepared by our chef.
Thank you again for your nice comments and see you soon !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 June 2012 via mobile

Hotel has a good location. Metro station is just 2min walking from Hotel. And if you like walking it's just 20min from Downtown.
Maybe rooms would need and update. But we are talking about Italy..I've been in Italy several times in different kind of Hotels and most of them look a little old fashioned. And the room was clean and I had all I need..so not a big deal.
By the way, they have an excellent Brunch in the evenings with some pasta and salads. When I was there the bar was crowded and there was really nice atmosphere.

Stayed January 2012, travelled as a couple
Helpful?
Thank DBV58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 June 2012 via mobile

Its a fantastic hotel with a direct access to all the hotspots. Service are quite excellent and stuff are friendly and helpfully. Hotel is very clean and rooms sizes are perfect. The garden is extremely good for night. I will visit this hotel again definitely.

Stayed May 2012, travelled solo
Helpful?
1 Thank Mohamed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, 4 June 2012
Dear DBV58, thank you for taking the time to review our hotel and for sharing your opinion on Tripadvisor. The Diana is located in a charming residential area at 15 -20 min walking to Duomo or 3 stops by underground, and next to the most important attractions in Milan. Many thanks for your comment about our rooms; every year we renew part of the hotel to make rooms most inviting for our guests.
We are, also, known in Milan for our famous Aperitivo located in our beautiful garden, meeting point for the world of fashion and Milanese people.
Thank you so much for staying with us, we hope to see you in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, England
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 31 May 2012

Stayed here on business for one night.

Check-in quick and efficient. The room was of a reasonable size, but is in need of updating. However, bed was very comfortable and that is very important. Well stocked mini-bar, in room safe and flat screen TV with 3/4 English language stations. Bathroom very good size and excellent shower. However, it just all looks a bit tired again. Spotlessly clean though. Wifi available in the room for 15 euros (24 hrs use) and seemed pretty quick.

Went for some dinner in the restaurant at 7.30pm but it was closed and did not open until 8. Because of stuff that i needed to do had room service off a quite limited menu. Food was good though.

Great night's sleep, followed by quick and easy checkout. Service good but Sheraton need to invest a bit of TLC into this property.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robski_korsikoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, 12 June 2012
Dear robski_korsikoff,
Thanks a lot for your great comments about our front office and our rooms. All rooms have the facilities you are mentioning, in particular the Sweet Sleeper bed specially done for Sheraton Hotels. Wifi is present throughout the hotel, cabled internet in all rooms, and for internet quick access and printing we have also the link@ Sheraton which is on complimentary basis.
Our restaurant opens at 8 pm but there is also the alternative of the Milanese aperitivo that starts at 7.00 pm until 10.00 pm in our Bar for which you can enjoy a free buffet with your drink. We are glad you enjoyed your room service meal anyway!
Thank you so much for staying with us, we hope to see you in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 May 2012

I am a regular customer of the Diana Majestic Hotel fopr teh last ten 10 years. teh location is great and thehigh level of service is priceless. The entire hotel team makes you feel at home.

Fabio Agosta

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fabio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, 12 June 2012
Dear Fabio A,
thank you for choosing the Sheraton Diana Majestic in Milan and for sharing your opinion with us. We are so delighted to know that you are one of our regular guest and we hope to see you again! Many thanks for the great comments about our staff which everyday works for making guests experience irreplaceable!
SEE YOU SOON THEN !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Diana Majestic Hotel

Property: Sheraton Diana Majestic Hotel
Address: Viale Piave 42, 20129 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#90 Business Hotel in Milan
#95 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Diana Majestic Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Diana Majestic. Located in the heart of the Milanese shopping district, our great location allows you to explore and connect to our wonderful fashion city. ... more   less 
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Also Known As:
Sheraton Milan
Milan Sheraton

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