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“it's got a great bar...”

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Sheraton Diana Majestic Hotel
Ranked #129 of 426 Hotels in Milan
Reviewed 31 July 2013

It's got 3/5 because of its location, the price, and a great bar.

The rooms are tiny and the building is quite old. Check-in check-out was pretty slow...

Be sure to bring your own adaptor when you go there. They have an adaptor in the minibar but it's NOT FREE! They literally made me pay for it and keep it at check-out. I've never been to a hotel like this before. Whenever they have an adaptor in the room, they won't charge you unless you decide to take it with you! So that bit kind of felt like a scam. but the rest is OK I guess... it's more of a 3-star hotel than a 4, though.

Room Tip: not sure if they have good room...
  • Stayed: March 2013, travelled solo
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Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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308 - 314 of 1,099 reviews

Reviewed 31 July 2013

This hotel was a great find. The room and bed were really comfortable and spacious. The breakfast was incredible - it was my wife's birthday and the outstanding room service layout was an amazing way to start the day. The concierge and other front desk staff were incredibly helpful, showing us good restaurants and shopping on the map, and giving accurate estimates of taxi rides to different sites. We were also traveling with 2 children and they were very accomodating with the kids. As my wife wanted to do some shopping, Buenos Aires is a huge boulevard with lots of shops right around the corner, and there are a couple of pharmacies within a couple of blocks. All in all, a great experience that I would not hesitate to recommend.

  • Stayed: July 2013, travelled with family
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Thank Nate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

We have stayed here more than ten times and most recently enjoyed the continued good service and staff. Rooms are more than adequate, especially renovated rooms and bar/restaurant area is chic and functional.

Don't judge this hotel by its exterior as from the street you almost might miss the ugly facade. Once insided you'll fee the older world chart of Milan Lux. The Diana Garden is a nice area to sit/rest as well as your meals can be al Fresco. The hotel also has pretty decent parking in their garden courtyard.

Esselunga - grocery store is 30 second walk so lots of conveniences and choices.

The Sheraton Diana Majestic continues to be very good value for Milan and tax to Linate under 16 euros and easy transport to Central Station. Enjoy!

Room Tip: Try for a Garden View room which will be fresh and quiet...
  • Stayed: July 2013, travelled as a couple
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Thank LHOVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2013

We recently stayed here one night with my family. The hotel reservation staff went above and beyond to help us with the reservation to accommodate our large family of 6. I'm a long time platinum member with SPG and they treated us very well giving us a nice upgrade for the two rooms we had. The breakfast at the hotel is fabulous. The hotel is clean and well appointed. The location is in a perfect spot and right in the middle of the city. We loved the hotel and staff and will definitely stay there again. If you are looking for the perfect hotel in Milan you have found it with the Sheraton Diana Majestic Hotel.

  • Stayed: July 2013, travelled with family
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Thank Sandfeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this reviewResponded 31 July 2013

Dear Sandfeld,

Thank you for choosing the Sheraton Diana Majestic in Milan and for sharing your great comment about us on Tripadvisor!
We are pleased to know that you and your family have had a great stay with us! Thank you so much for all your great comments about staff, breakfast and location; as you are writing our Hotel is located n the heart of Milan close to everything is needed for a great stay!
Thank you again and we hope to see you soon with your family!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2013

i was here for 3 nights in july 2013. i stayed few times in this hotel before.
i'm starwood platinum, and i'm staying 100+ nights around the year in hotels worldwide , so i know hotels. it is a charming hotel , maybe the rooms are "just" OK , and not well designed , but the bar and garden makes the public area a place to be every night at 7PM-10PM with one of the best aperitivo , and chic places in Milan
i would like to mention Mr Paolo Marroni, Front Office Manager , and his entire team, that give the highest level of service you can experience worldwide

Room Tip: facing the garden
  • Stayed: July 2013, travelled on business
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Thank EyalS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2013

Unfortunately, I stayed only one night @ this hotel and it was a business trip.
Situated close to the main (Linate) airport, this hotel is picturesque: the terrace on the mezzanine floor was perfect for my business conference. The staff were helpful and probably the most efficient service provided to me in the whole of Milan!
The rooms were clean and comfortable: the rooms on the M floor are especially spacious.
Food was delicious and the gym was adequate and well air-conditioned. The free spa facilities looked good but I didn't have a chance to try them... next time :)

I really enjoyed my stay here: Milanese hospitality was epitomised at the Sheraton.
I just wish I could have stayed longer!

  • Stayed: July 2013, travelled on business
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Thank Sairah79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this reviewResponded 31 July 2013

Dear DXB2GB,

Thank you for choosing Sheraton Diana Majestic and for sharing your opinion about your stay!
We are delighted to know that you appreciate our hospitality! Our main goal is to completely meet with guest’s needs and we are pleased to have succeeded!
Thank you again and we hope to welcome you again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2013

We were told there was a mix-up in our reservation but not to worry as they would find room for the second night. The following day, not only did they force us to leave but charged us a late checkout of €107 each as we were out of town all day.
Their customer service skills are horrible. Will never stay there again. If I were you, I wouldn't either.

  • Stayed: May 2013, travelled on business
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Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Diana Majestic Hotel

Address: Viale Piave 42, 20129 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#90 Business Hotel in Milan
#106 Luxury Hotel in Milan
Price Range: £135 - £500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Diana Majestic Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Diana Majestic. Located in the heart of the Milanese shopping district, our great location allows you to explore and connect to our wonderful fashion city. ... more   less 
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Also Known As:
Sheraton Milan
Milan Sheraton

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