right upon our arrival we were made aware of the fact that this hotel is relying on past laurels while no longer maintaining the standards of a real luxury hotel. while checking in we and the staff at reception were distracted by a scarcely dressed ‘lady’ causing a scene right there in the lobby by screaming loudly and putting up a fight with a man, and subsequently, with the staff who were trying to literally push her out of the hotel. this was not to be the last 'lady' of that kind we were to see in the hotel, which seems to be unable to keep certain business at least out of sight of normal guests. considering this, the snobbish attitude of the front desk staff seemed oddly out of place. the service was mostly impeccable. however, the staff were clearly lacking attention to making the stay a comfortable one for everyone. while having tea in the lobby bar, we were disturbed by the loud blaring of disco music from a children party in one of the adjacent meeting rooms – with the door left wide ajar. when we commented on this to the waiter, he didn’t even react on it, nor did any other part of the staff. liked: the impeccable service from most of the staff (e.g. room maid who went in search of an adaptor) disliked: the rooms seemed rather kitschy and tired – the kind of...right upon our arrival we were made aware of the fact that this hotel is relying on past laurels while no longer maintaining the standards of a real luxury hotel. while checking in we and the staff at reception were distracted by a scarcely dressed ‘lady’ causing a scene right there in the lobby by screaming loudly and putting up a fight with a man, and subsequently, with the staff who were trying to literally push her out of the hotel. this was not to be the last 'lady' of that kind we were to see in the hotel, which seems to be unable to keep certain business at least out of sight of normal guests. considering this, the snobbish attitude of the front desk staff seemed oddly out of place.

the service was mostly impeccable. however, the staff were clearly lacking attention to making the stay a comfortable one for everyone. while having tea in the lobby bar, we were disturbed by the loud blaring of disco music from a children party in one of the adjacent meeting rooms – with the door left wide ajar. when we commented on this to the waiter, he didn’t even react on it, nor did any other part of the staff.

liked:
the impeccable service from most of the staff (e.g. room maid who went in search of an adaptor)

disliked:
the rooms seemed rather kitschy and tired – the kind of furniture my great-aunt would have chosen.
the noise and clientele seemed oddly out of sync with the purported air and style of the hotelMore