The Principe is a lovely, elegant hotel that is well suited to the well heeled traveler. The rooms are lovely and extremely spacious by European standards. Our bathroom was wonderful and much larger and brighter than we expected. Beds and linens are first rate and the Acqua di Parma bath products fantastic. We also appreciated their free shuttle service to the Duomo. Note: We stayed in the old building and do not know what the newer Towers rooms are like-- that building certainly looks less charming from the outside. We found the concierge service excellent, housekeeping didn't miss anything- truly perfect, the food at breakfast was delightful, and the pool/fitness area wonderful. This hotel is costly, but truly delivers a five star experience. I can only think of two criticisms. The first is that the staff were all extremely professional and polite, but not especially warm. They had a stiffness that I don't associate with Italians. It may be because the hotel is trying to be so stately and formal. I was disappointed because we were staying at the hotel to celebrate a special event and I had hoped the hotel might acknowledge it. I had sent a message beforehand about our celebration and our travel agent had also written it on our itinerary, which the clerk read while we were checking in. But it was never acknowledged at all. Of course, the hotel has no obligation in this regard. But I thought a customer service oriented property like this might at least look up and say "happy birthday" when we were checking in or send some trivial thing to the room. They did not. Yet they did provide us with a perfect room. The only thing that rubbed me the wrong way was the unnecessary mark-up of food. At luxury properties, we do expect to pay top dollar. But they charged 32 Euros ($42) for a very ordinary smoked salmon sandwich at the bar; the only reasonable food option for my young child was a plain cheese pizza priced at 24 Euros with a bottle of mineral water at 9 Euros. That sort of thing seems silly, especially when the bar snacks are quite ordinary and guests are already paying top dollar for the rooms. My suggestion is to stay at the hotel, but eat at one of the many fantastic and reasonably priced restaurants nearby. I will certainly return to this hotel when next in Milan.
- Official Description (provided by the hotel):
- This spectacular landmark palace has been the natural home for international travellers and cosmopolitan society since the 1920s. Recently refurbished by world-known designers, Hotel Principe di Savoia offers a winning combination of classic Italian design and the latest technology. The famous shopping district is nearby, while the hotel looks directly on the new Porta Nuova business area. ... more less
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- Also Known As:
- Principe Di Savoia Milan
- Principe Di Savoia Hotel