I was so looking forward to my first experience of this hotel as it has great pedigree and it is still a celebrity haunt, but what a let down. I'm sure that those in the know don't spend any time in the bar or restaurant or around the lobby. The hotel is outdated and staid.. The lobby is being refurbished at the moment which doesn't help either and I believe the rooms are also being treated to a remake. If you do book here (and I have no idea why you would) make sure you get a redecorated room at least. This is my main gripe, but service is also poor. When I arrived I asked for my clothes to be pressed and was assured they would be.. It was not done.. No explanation or apology, just a shrug.. Breakfast is 45 Euro per person and is pleasant enough but not as good as most good hotels. The hot buffet was unimaginative and no chef is available if you want something prepared. The scramble eggs were akin to slop and the coffee was awful. My colleague decided he only wanted an espresso and some bread but we were still hit for 90 Euro ($130). This was also supposed to be a leisurely breakfast but at 11.00 it was very apparent that the head waiter wanted us out of there.. Not good enough.. Reception and cleaning staff were friendly but the general mood amongst staff was as tired as the outdated surroundings. The Lounge Bar: Everybody expects high prices in the bar of a five star so I won't object ; but for that we expected good service. The bar has no atmosphere and is just too old in a bad way; I love antiquities and history and The Majestic in Rome has this in perfect balance;The Principe Savoia is more a tired seventies icon rather than a sophisticated old lady... If you are planning to return to recapture some nostalgia don't upset your memories.... This hotel is an arthritic old dog that needs to be taken out of it's misery with a complete refurbishment and personality injection ... Never never again.. and I don't know why but it's left me so angry... Finally they even got the bill wrong and overcharged.. There is nothing worse than a hotel gripping on to its passed reputation for excellence... Next time in Milan I will not even visit... I complained to a receptionist when I left.. who immediately turned to ice.. PS: Also expensive internet @ $37 per day or 50 cents (US$) per minute in the business centre.. Ciao :-)
- Official Description (provided by the hotel):
- This spectacular landmark palace has been the natural home for international travellers and cosmopolitan society since the 1920s. Recently refurbished by world-known designers, Hotel Principe di Savoia offers a winning combination of classic Italian design and the latest technology. The famous shopping district is nearby, while the hotel looks directly on the new Porta Nuova business area. ... more less
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- Also Known As:
- Principe Di Savoia Milan
- Principe Di Savoia Hotel