Trip advisor reviews prepared us pretty well as to what we could expect. The location is wonderful, and the price is very reasonable. If you plan to sightsee, spend very little time in your room, and require little to no help from the front desk, it's a fair choice for low-maintenance travelers.
Foreign travelers, be advised: the front desk takes your passport to check you in. Takes without a clear sense of when you can take it back. The older gentleman didn't explain this process well at all and waived us upstairs with no further info on when we could expect to collect our passports. I was very anxious about surrendering my passport to some guy I just met- I know our state department tells us not to do that. He was impatient with me and explained it was Italian law to log our passports- which I fully understood. I would have preferred to wait for its processing in the lobby. No one wants to let their passport out of their sight (though it did turn out ok), and a hotel in a major city should understand this.
After about 10-15 minutes, I went back to inquire about y passport. The front desk clerk chewed me out about how he was only one person and had thirty passports to process- and then sneered that mine was done and I could have it back. If his English is solid enough to be unnecessarily obnoxious to me for no good reason, he clearly could have explained this process better. There was no reason for this to snowball like it did- it was a jarring "welcome," to say the least.
The rest of our stay was thankfully uneventful. Rooms are kept quite clean, and breakfast is adequate. For the price point and location, you won't do better.
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- Also Known As:
- Ritter Hotel Milan
- Comfort Inn Milan