We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good business hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Novotel Milano Linate Airport
Ranked #123 of 430 Hotels in Milan
GreenLeadersBronze level
Reviewed 9 October 2013

I guess I have nothing specific to add to the review of this hotel than what the other reviewers have contributed but would like to mention I stayed here for 2 nights and was quite pleased. The room was nothing to write about - just appropriate - but the service was good and friendly. In the restaurant the service was starting slow but improved; the food was good to be a hotel restaurant! Not the last time I will stay here.

Stayed: October 2013, travelled on business
Thank TheOne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAiuto, Direttore at Novotel Milano Linate Airport, responded to this reviewResponded 10 October 2013

Dear Guest,

thanks for your appreciation on our staff and services.We hope to welcome you again in the next future!

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,714)
Traveller rating
Traveller type
Time of year
Language
  • More languages

294 - 300 of 1,714 reviews

Reviewed 30 September 2013

This hotel is a great option to stay near Linate airport. The hotel is self sufficient with a nice restaurant for breakfast, lunch, and dinner and also has a comfy lounge for drinks. The WIFI is good and has printing service in the lobby.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Ashwin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAiuto, Direttore at Novotel Milano Linate Airport, responded to this reviewResponded 1 October 2013

Dear Guest,

thanks for your appreciation on our staff and services. We take the opportunity to inform the visitors to call directly the hotel reception when you are at Linate Airport to organize the pick up (from 6am to 11pm).

We’re looking forward to welcoming you again soon.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013 via mobile

The hotel is a good choice near the airport with free shuttle. To go to downtown there is a tram crossing the street. Book as soon and earliest as possible and get a good rate otherwise will pay a lot without breakfast.
Staff at reception could be better trained giving more detailed information and keeping calm when having more then one guest to serve.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank bittencourtfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAiuto, Direttore at Novotel Milano Linate Airport, responded to this reviewResponded 30 September 2013

Dear Guest,

thank you for your kind words of appreciation and for your remark about the room: the guests’ opinion is fundamental in order to improve service quality. We’re looking forward to welcoming you again soon.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2013

Ordinarily an airport hotel would not merit a 5 / 5 review. You check in, you sleep, you get up and go for your flight, and that's that. The Novotel delivered all of this very efficiently, with a scheduled shuttle service which was quick and punctual, and a nice, clean comfortable room.

What set the Novotel apart for us was the service when we arrived. It had just passed midnight, and as we were finishing our check-in, we asked the man on reception if we could get anything to eat. The bar / kitchen closes at midnight, and the lady working there - Sara - had just come out past reception a couple of minutes earlier to say goodnight to him.

He went to talk to her, and she then stayed on for another 30 minutes to make us toasted sandwiches, serve us a drink, and clear up afterwards. All of this was done with a smile on her face, and a really friendly manner. It was excellent customer service all round.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank barrera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAiuto, Direttore at Novotel Milano Linate Airport, responded to this reviewResponded 30 September 2013

Dear Guest,

thank you very much for choosing to stay at our hotel and for your enthusiastic remarks: your satisfaction is our greatest reward.

Best regards from the whole staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2013

Arrived at the end of Fashion Week and on a weekend so the rates were up which pushed this one out of the value window.
The staff were helpful and friendly and we bought tram tickets from the desk for €6 2 people return to the city. 45 mins in and 35 mins back. All very easy and good value.
The room is a bit dated but it was clean. The airconditioning is doubtful. On high it makes a noise worse than a rumbling truck and on med it just didn't keep up. Opening the window wasn't an option as the road noise outside is even worse than the airconditioner. Although initially dubious about the bed it was comfortable. The shower was very good. Yes it does spray a little out the end but that's offset by good pressure and consistent temperature.
The breakfast was very good. Dinner though was as discribed but bland. The staff were all very friendly and very helpful.
Overall the hotel is dated. It is basically a stopover budget type. Yes I would stay again depending on the circumstances.
Parking was €15 a day out in the open.
A stopover, then stay. A nice weekend then head closer to town.

Stayed: September 2013, travelled as a couple
Thank sydneydavid56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAiuto, Direttore at Novotel Milano Linate Airport, responded to this reviewResponded 23 September 2013

Dear Guest,

thank you for your kind words of appreciation and for your remark : the guests’ opinion is fundamental in order to improve service quality. We’re looking forward to welcoming you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2013

We stayed one night here and regretted it after checking in! We had paid for the executive upgrade but when we got to our room we didnt see the extras we were meant to have so back down and oh wrong room here is new key. No apology! Off we go yes it's better has x box for kids, nespresso machine and one robe and slippers..... There's 4 of us do we share??? Wi fi provided dosent work. Go to desk to ask and they very rude. Get another code and works better but very slow. Ask for another robe and slippers for kids but its so much hard work for staff that we feel awful for asking! I the end get another robe but no slippers and not without a lot of grumbling from staff! So rude. No bottle of water as requested either and when I ask about that more grumbling and muttering I just walk away as I can't believe that hardship of the question. Next the pool.... Kids went swimming and enjoyed this and all was good but then when they went to take the pool towel to the room they were total not allowed too.... How do you get back to your room? The meals were actually very nice in the bar and the staff there were so lovely and helpful. Our daughter is coeliac and they had separate gluten free menu which was great also breakfast was delicious with lots of choices and great gf selection. Front of house staff should take a leaf out of the hostility staff book! We did get tickets for the tran from the desks nd he was helpful with that. The air con was on ten but was obviously not working as we woke up very hot! The fan also didnt work in the bathroom so it all steamed up and got wet. The shower door dosent extend to the end and makes the floor all wet. X box wouldn't work and asked for help for desk but you guessed it no one was willing..... Extremely rude and unhelpful. Disappointed kids went to bed instead.... We have stayed at many novotels and never had service as bad as this. Bed was also like a rock and the kids sofa bed which is usually terrible was better!

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mccrangi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAiuto, Direttore at Novotel Milano Linate Airport, responded to this reviewResponded 19 September 2013

Dear Guest,

thank you for taking the time to let us know about your experience. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.
We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations.
As a partial compensation of what happened, we already charged 1500 courtesy points on your LeClub card, as we wrote you by email.
We hope to welcome you again in the future, trying then to regain your confidence.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2013

I stayed here one night for business while waiting for my flight to Catania. I can highly recommend it. Rooms are spacious and clean with modern amentities. Breakfast was excellent. Hotel offers free of charge transfers to Linate airport.
Only one negative point: as there are no restaurants around you can only have dinner at the hotel restaurant and the food is very expensive: vegetable soup for 9€! Overall good service and I will recommend it to my colleagues and business partners.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAiuto, Direttore at Novotel Milano Linate Airport, responded to this reviewResponded 19 September 2013

Dear Guest,

we would like to thank you very much for choosing to stay at our hotel and for your positive remarks. We will take into consideration your suggestions and we hope to welcome you again in the next future!

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Milan
Bicocca
Novotel Milan Nord Ca Granda
NH Linate
#1 of 6 in Peschiera Borromeo
525 reviews
Show Prices
Show Prices
Show Prices
Ramada Plaza Milano
#64 of 430 in Milan
1,351 reviews
M89 Hotel
#196 of 430 in Milan
38 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Milano Linate Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Milano Linate Airport

Address: Via Mecenate 121, 20138 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Green Hotel in Milan
#40 Family Hotel in Milan
#99 Luxury Hotel in Milan
Price Range: £72 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Milano Linate Airport 4*
Number of rooms: 206
Official Description (provided by the hotel):
The Novotel Milano Airport is a modern 4 star hotel with 206 rooms, close to the Linate Airport (4 km) with a scheduled shuttle service and to the highways (200 m). Easy access to the centre of Milan (6 km) and the railway station (7 km). The hotel isideal for business trips, with a Convention Centre offering 8 meeting rooms (320 guests), business corner and WiFi access. Features family rooms for 2 adults and 2 children, NovotelCafé (open 24 hours), a bar, outdoor pool, garden and garage parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Accorhotels.com, Agoda, LoveHolidays, TripOnline SA, getaroom.com, Hotels.com, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Novotel Milano Linate Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Milano Linate Airport Hotel Milan
Novotel Hotel Milan
Milan Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing