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“Great location, not the best service or breakfast.”
3 of 5 bubbles Review of Starhotels E.c.ho.

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Starhotels E.c.ho.
Ranked #36 of 431 Hotels in Milan
Certificate of Excellence
GreenLeadersGold level
Reading, England, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great location, not the best service or breakfast.”
3 of 5 bubbles Reviewed 12 February 2013

Stayed here with my girlfriend just before Christmas, based on the fact I had noticed from reviews that it had recently undergone refurbishment and was reasonably priced.

Upon arrival we were pleasantly surprised, the lobby area is extremely well maintained and modern, this theme continued when we were shown to our room - extremely nice, stylish, modern room. I decided to take a shower shortly afterwards and noticed that the water wasn't draining properly, and our bathroom flooded. I phoned reception to let them know and the attendant made his way to our room, he promptly said it's not leaking and went away, so I decided to try again and it continued to leak, eventually, after much convincing the attendant believed me in the fact the shower was leaking and offered to move me and my girlfriend to a different room, the room he tried to move us too was much, much smaller, and I immediately said no, after much convincing and viewing a number of less adequate rooms, we were given a room that was on par with our initial booking, after a long flight and feeling quite tired I didn't expect to have to go through all these issues upon arrival.

Breakfast was also poor, a lack of choice with alot of processed products, especially the hot food, which consisted of chewy bacon, processed sausages and strange scrambled egg.

Aside from these two downsides, the hotel was actually really nice, its extremely modern, is in a brilliant location as the central station is opposite, with buses to the airport also close by. The staff were friendly and knowledgable about the local area and the room was extremely stylish and comfortable.

I would stay here again, I just wouldn't expect to have a leaking shower next time!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScottFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,256 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
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English first
Level Contributor
135 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 28 January 2013 via mobile

This is one of the better hotel values in Milan. It's a relatively new hotel with comfortable rooms and bedding, modern and tasteful design. It's a good choice for business and leisure, with solid amenities and a very good breakfast that's included in the room rate. Clientele is generally of the smart set.

The area around the central train station (where the hotel is located) isn't particularly interesting, but the Duomo and Brera neighborhoods are both less than 10 minutes by can and 3 stops away by subway.

Definitely a good choice if you are looking for a combo of good design and value, and if you plan to be near the central station it's a no-brainer.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Velvetgemini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 27 January 2013

The areas around main railway stations are always a bit dodgy, but this is a nice, clean modern hotel. Restaurant food very good - even healthy - and not unreasonably priced. Handy place if like us you are catching trains in and out of Milan daily. Would certainly recommend it and use again.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JTL58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
150 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 24 January 2013

This is a very groovy hotel close to Central Railway Station in Milano. This is a new hotel with ecco themes through out the hotel. Rooms are spacious and chic. We had 2 inter- connecting rooms which my teenage boys loved. Breakfast was good. It was a great place to have dinner or drinks downstairs in the bar and dining room.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissDetox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 24 January 2013 via mobile

Located just across Milano Centrale, loved the location. Requested for hotel to store my expressed breastmilk for my baby in their freezer. They gladly did it but the next day they said its missing. We asked them to check with the colleague on duty that helped us initially and he said they dont have his number. Surprised that they dont have a record of stafff contact number. Or they could just be lying or lazy. Otherwise a good choice for its location. It was a very new, modern and clean hotel.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wendeefok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 17 January 2013 via mobile

Picked this hotel for its convenient location. Turned out to be a good choice and saved lots of logistical hassels as I am staying in Milan for three days before boarding a cruise in Savona and the cruise got pick up point at the Milan Central Station which is stone throw away. Rooms are not big but new and clean. Staff very helpful. I arrived at 7 a.m. and was given early check-in. One minor defect though, the 'double bed' room I was first assigned turned out to be 2 single beds placed next to each other, and there was a split in between. Asked for room change on the following day and was given a room with a real double bed.

Helpful?
Thank CindyHongKong
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Starhotels E.c.ho.

Property: Starhotels E.c.ho.
Address: Viale Andrea Doria 4, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Milan
#27 Business Hotel in Milan
#30 Luxury Hotel in Milan
#30 Romantic Hotel in Milan
#47 Family Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Starhotels E.c.ho. 4*
Number of rooms: 143
Official Description (provided by the hotel):
Our striking 4 star hotel in Milan is next to the Central railway station, a few minutes from the city centre. Our innovative green hotel in Milan features intelligent design and low energy consumption, so as well as enjoying yourself, you'll know you are helping the environment. The look and feel is natural and elegant, with plenty of natural light everywhere thanks to the ample windows, terraces and other outdoor spaces. The new Starhotels E.C.Ho. Has 143 contemporary rooms and suites, a restaurant and bar (the Partnership with Eataly means new value and uniqueness for Starhotels’ offering.)5 meeting rooms, fitness room and more. ... more   less 
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Also Known As:
Starhotels e.c.Ho. Hotel Milan
Starhotels Splendido Milan
Starhotels Splendido Hotel Milan

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