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Rosa Grand – Starhotels Collezione
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Reviews (1,956)
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All reviewsgreat locationpiazza fontanarenovated roomshopping areafew metersstar hotelcentral locationpublic areasvisiting milanbusiness hotelbreakfast roomcentre of milanmetro stationconciergecathedralexecutivefabio
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731 - 736 of 1,956 reviews
Reviewed 21 September 2011

Great hotel! Located in the tourist heart of Milan at the Duomo!
Sufficiently spacious rooms with all facilities for all guests!
Very good service and polite staff!
Very good bars in the hotel!
Great food for breakfast!
Free internet access in public areas!
Very reasonable prices!

Room Tip: Rooms on higher floors with views of the Duomo
  • Stayed: September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Dzhavad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosami05, Guest Relations Manager at Rosa Grand – Starhotels Collezione, responded to this reviewResponded 29 September 2011

Dear Dzhavad M,
Thank you very much for staying at the Rosa Grand and for all your positive comments.
We are fully committed to our Guests satisfaction and we are very happy to learn you consider our Hotel excellent!!
We can celebrate our success and work towards even better service in the future!
Looking forward to welcoming you back soon, we send you our warmest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2011

Stayed for 3 nights at the beginning of Sep. Comfortable room, although the wardrobe space was a tad limited. Shame the English TV channels were limited to news programmes, but then we weren't really wanting to watch TV. Presentation of hotel excellent. Stylish lobby area and reception. Shame that the hall carpets so badly stained on way to rooms. Rooms comfortable, fresh sheets and towels every day. Nice to have complimentary tea and coffee facility in the room. Great location, only 2 mins walk to Duomo Cathedral. Tram stop right outside hotel very convenient. All in all an enjoyable stay.

  • Stayed: September 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank Tigz70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosami05, Responsabile relazioni con la clientela at Rosa Grand – Starhotels Collezione, responded to this reviewResponded 11 October 2011

Dear Tigz70,
We acknowledge your comments concerning your stay at the Rosa Grand with very much pleasure and we thank you for the time you spent to share your impressions. You give us the precious opportunity to experience the services we deliver on a daily basis through the Guests eyes.
We are delighted you enjoyed the facilities, the services and the décor of our Hotel.
As far as English TV channels is concerned, besides the normal television programs you can find hundreds of channels, in all languages, on our pay television system. Next time we will be glade to help you to select your preferred channels.
We are truly sorry if you are under the impression that our carpets are below the expectations, we assure you that the housekeeping department takes extremely care of the cleanness of our rooms and a common areas every day. Your feedback will be taken into high consideration!
We are all looking forward to welcoming you back to our Hotel and have one more the chance to treat you with our best care and attention.
We send you our best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2011

Conveniently located, nice renovation to lobby area, large rooms, but a bit old. Friendly staff.

  • Stayed: September 2011, travelled as a couple
    • Value
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Thank Worldtraveller1219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2011

Perfect location. Excellent junior suit. Good breakfast.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Location
    • Rooms
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Thank nurmehmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosami05, Responsabile relazioni con la clientela at Rosa Grand – Starhotels Collezione, responded to this reviewResponded 17 October 2011

Dear nurmehmet,
Few nice words from you and few words from us just to say thank you!
We are very pleased that you appreciated staying with us and we are very looking forward to welcoming you back soon!
Warmest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2011

We stay at this hotel on every visit to Milan as it is the perfect location, directly behind the Duomo. However this was our first stay since the renovation was complete & the new entry foyer & bar / lounge is stunning. When we arrived in our superior room we were disappointed to find we had been given a room which had not been renovated & was now looking very tired. After a phone call to reception we were told they would call back if there was another room available, however after a long wait we decided to go to reception & managed to get a renovated room, which was very nice.
There were problems with the internet in the room every day & the staff gave you a different story depending on who you spoke to! However we did get it working although it was a little slow. The breakfast is fantastic including all anyone would want including champagne. Every night there is a buffet of canapes, pasta & desserts served in the bar complimentary with your drinks.
Overall this is a great hotel for the money but remember to ask for a renovated room

Room Tip: Ask for a renovated room
  • Stayed: September 2011, travelled on business
    • Value
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Thank julie g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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