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“Truly Exceptional” 5 of 5 bubbles
Review of Starhotels Rosa Grand

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Starhotels Rosa Grand
Ranked #43 of 430 Hotels in Milan
Certificate of Excellence
Sheffield, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Truly Exceptional”
5 of 5 bubbles Reviewed 3 July 2012

Wonderful stay with great location and exceptional staff

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OSCARdog3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,641 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Riyadh, Saudi Arabia
2 reviews
4 of 5 bubbles Reviewed 1 July 2012

Nice hotel location for shoppers, surrounded by loads of famous branded shop huge stores, within easy access to city attraction, very friendly staff, breakfast offered as part of room package but honestly not to the level of hotel facilities in terms of freshness and variety. Internet service wasn’t free which wasn’t expected from that level of hotels...Generally I would recommend it as a four stars hotel

Faisal,
KSA

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Faisal_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tm
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 29 June 2012

Pro's: staff very friendly, very good location, clean.
Contra: rooms very small, like 3 star, old furniture, bathroom without slippers, toothpaste... Breakfast also like 3 star hotel, free wifi only in the lobby.

  • Stayed June 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank rmuntean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosami05, Responsabile relazioni con la clientela at Starhotels Rosa Grand, responded to this review, 30 July 2012
Dear Mr.rmuntean,
Thank for staying at the Rosa Grand and for adding your review on TripAdvisor.
We are pleased you get satisfied by the services provied by our staff!
Please note that our Hotel has different type of rooms. You can easly check on our official website for the category which better suite your preferences. Furtherahead we are restyling our Superior rooms and you will find new pictures available very soon!
Thank you very much for all your notes! Our Guests comments are precious to us as we know that there is always room to improve.
We are very looking forward for a new opportunity to welcoming you back to the Rosa Grand and showing you many other advantages that our Hotel can offer.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
147 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed 24 June 2012

This hotel is right near the famed Duomo. But the services, food and the rooms need lots of improvements! Check-in time at 3 p.m., we got there almost 4 p.m. and still had to wait over 30 mins. My small room was hot. Air-condition and refrigerator wasn't working!! No matter how many mechanics came to fix, it was no use. But since we had already unpacked and tired, we didn't want to have to move our room, so we stayed hot for 2 nights. They should have at least give us free internet use or other form of make up.

The breakfast buffet served cold scrambled eggs, with shells and hard breads.

Room Tip: Choose other hotels
See more room tips
  • Stayed June 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank ChiranujB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosami05, Responsabile relazioni con la clientela at Starhotels Rosa Grand, responded to this review, 30 July 2012
Dear Mrs. ChiranujB,
Thank you for choosing the Rosa Grand!
We very much regret to learn about all the inconveninces which affect your stay. We have actually not records of rooms were the AC system has an issue which is not possible to be fixed and we are very sorry you could not accept our offer to move you to another room.
We can assure you that we always strive to exceed our Guests’expectations by providing the right room, the right technology and the right service to make every stay relaxing, enjoyable and filled with positive experiences.
We do hope you would like to give us one more opportunity to welcome you back. Please do inform us in case, as we would be very pleased to show you all the advantages that our Hotel can offers along with our best care and attention!
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, South Australia
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 23 June 2012

We only stayed in Milan for one night and the hotel and location couldn't have been better. We had an Avis hire car dropped that off and it was less than a 5 minute walk back to the hotel then we caught the train to Paris and that was just a short drive so there was no rush in the morning. Staff were friendly and helpful and the LOCATION, well you're just around the corner from the Duomo, cafes, shops, more shops (she loved it) there was plenty to keep us busy for the short time we were there.
To each there own but we found the rooms big enough and certainly bigger than some we had stayed in while away - nothing to gripe about.

  • Stayed June 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Audrey_and_Rusty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgrade, Serbia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 21 June 2012

Hotel is more than good.
located in the heart of the city, this is what you expect when you are looking for center!
Duomo is at your fingertips, literally.
I was placed in a suite on the fourth floor.
Look at the Fountain Square.
Wonderful large bathroom, closet, a sitting area, bedroom area.
I felt wonderful.
staff did not even see or I needed.
Breakfast is as comsi-coms.
Just a tip:
always looking for the executive part.
part of the old hotel was not renovated in a classic Italian-real bad hotel.






























Hotel is more than good.
Located in the heart of the city, this is what you expect when you are looking for center!
Duomo is at your fingertips, literally.
I was placed in a suite on the fourth floor.
Look at the Fountain Square.
Wonderful large bathroom, closet, a sitting area, bedroom area.
I felt wonderful.
Staff did not even see or I needed.
Breakfast is as comsi-comsa.
Just a tip:
always looking for the executive part.
part of the old hotel was not renovated in a classic Italian-real bad hotel.














hotel is more than good.
:
always looking for the executive part.
part of the old hotel was not renovated in a classic Italian-real bad hotel.

Room Tip: chose executive part of hotel
See more room tips
  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 12 June 2012

We Stayed here only for one night at the end of our european trip, The staff were really helpfull and friendly at check in which makes a big difference, the hotel is reasonably new and right in the centre of milan 2 minutes stroll to the 4th biggest church in the world Duomo di Milano, Milan gothic cathedral church ( AMAZING), The room we stayed in was quite nice but way to small only enough room for 1 suitcase had to put the other one on top of mine...also the bathroom had an open ceiling so you could hear everything from the next room...( not sure what the designers were thinking there) , in saying that this hotel is nice and modern and would stay here again...one tip if your going to have a drink down stairs when tappers are being served watch the prices of drinks...we had a coke & small orange juice and they charged me 20 euro

  • Stayed June 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jason A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Starhotels Rosa Grand

Property: Starhotels Rosa Grand
Address: Piazza Fontana, 3, 20122 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#37 Luxury Hotel in Milan
#39 Business Hotel in Milan
#52 Family Hotel in Milan
#67 Romantic Hotel in Milan
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Starhotels Rosa Grand 4*
Number of rooms: 330
Official Description (provided by the hotel):
The Rosa Grand hotel perfectly captures Milan's mix of the innovative and the inspiring. The refurbished interior exudes Italian craftsmanship with each of the 330 rooms fusing impeccable comfort with chic Italian style. Widely acclaimed as one of the best hotels in Milan, the Rosa Grand puts you in the heart of the city's historic district with the Duomo and world-famous Via Monte Napoleone just moments away. Partnership with Eataly means new value and uniqueness for Starhotels' offering. Eataly will create made to measure menus, events and collaborative initiatives with star chefs and also provide consulting on the selection of raw materials and products for Starhotels catering. Collaboration has begun at the three restaurants in the cosmopolitan Rosa Grand in Milan, where art, design, one-off details and creative recipes will give you an extremely enjoyable break. Open every day from 7am to 11 pm. The Wellness Center offers state-of- the-art equipment for a total workout and a relax area complete with Turkish bath and solarium. Your very own Personal Trainer is available upon request and must be reserved in advanced. ... more   less 
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Also Known As:
Starhotels Rosa Grand Milan
Starhotels Rosa Grand Hotel Milan

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