We booked a non smoking room witha a view for our anniversary for 4 nights ,, the lobby was very good .. But when we walked inour room it was terrible ,, it smells like someone has just smoked in then we contacted the reciption and they were so inpolite and told us that this is only the room with view they have ,, so we told them to forget about the view and give us a non smoking room ,, the room was so old and the carpet was disgusting ,, the furniture was broken and the bathroom with so many plumming problem ,,
When we call the house keeping to ask if they serve a complementry water for the rooms ,, they said yes in the first day only ,, and when i said we didn't have our water they tell me that this is oly for some rooms !!!!
Their AC doesnt work properly and it's lile a fan ,, we called them to come and check it out they didn't and ignore us and after 3 calls they send someone and he came finally and told us that there Ac have a fixed tepture and no matter we change it it won't ,, the lcation was the only thing was good ,,
There breakfast was extremly busy ,,, defently not staying again ,,
- Official Description (provided by the hotel):
- The Rosa Grand hotel perfectly captures Milan's mix of the innovative and the inspiring. The refurbished interior exudes Italian craftsmanship with each of the 330 rooms fusing impeccable comfort with chic Italian style. Widely acclaimed as one of the best hotels in Milan, the Rosa Grand puts you in the heart of the city's historic district with the Duomo and world-famous Via Monte Napoleone just moments away. Partnership with Eataly means new value and uniqueness for Starhotels' offering. Eataly will create made to measure menus, events and collaborative initiatives with star chefs and also provide consulting on the selection of raw materials and products for Starhotels catering. Collaboration has begun at the three restaurants in the cosmopolitan Rosa Grand in Milan, where art, design, one-off details and creative recipes will give you an extremely enjoyable break. Open every day from 7am to 11 pm. The Wellness Center offers state-of- the-art equipment for a total workout and a relax area complete with Turkish bath and solarium. Your very own Personal Trainer is available upon request and must be reserved in advanced. ... more less
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- Also Known As:
- Starhotels Rosa Grand Milan
- Starhotels Rosa Grand Hotel Milan