We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A "out of whack" 5 Five Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Starhotels Rosa Grand
Ranked #42 of 428 Hotels in Milan
Certificate of Excellence
London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A "out of whack" 5 Five Hotel”
Reviewed 7 November 2012

The Rosa Grand could be great, but fails at a cost to the customer paying. Not all rooms are at the standard in pictures, and feel more 2/ 3 star. The lobby is at hoped, but feels cramped with the load of waiting guests on sofas, and front staff waiting. The main thing i guess is the rooms, just make sure you ask for a modern room, which might help some what.

Breakfast was the worst, as it felt like a super breakfast japanese conveyor belt you tried to engineer each move to eat your egg.

Not the worst, but at the cost, not great and a just maybe thinks its a little too special.

If you're looking for a great location, its a plus.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ConstantTravelerUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosami05, Responsabile relazioni con la clientela at Starhotels Rosa Grand, responded to this review, 4 December 2012
Dear Mr. CostantTravelerUk,
We are pleased you chose the Starhotels Rosa Grand for your stay in Milan.
We regret to learn about your overall discontent.
Dispite of our more than three hundred rooms and our level of occupancy, our efforts are always focused on providing our Guests’ the very genuine Italian style athmosfere and our best level of service. We would like our Guests to feel welcome, important, relaxed, pampered and confortable at any stay with us and we regret to learn of any opposite feedback with regards to this.
We are very looking forward for a new occasion to welcoming you back to the Rosa Grand. We invite you to discover our promotional rate and our several packages. We won’t miss the chance to take this new opportunity to turn your current opinion into a positive one!
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,719 reviews from our community

Traveller rating
    689
    716
    201
    73
    40
See reviews for
334
499
58
491
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2012

The hotel is situated just steps from Duomo and some of the main shopping areas. It is nicely designed and the apertifo late afternoon is great with snacks being served with your drinks - just the thing after a hard day sightseeing/shopping.
We were initially put into a room overlooking a building site, when we asked to be moved we were informed that the hotel was full. They moved us to a room however the next day which was ok. Some of the staff on reception could be a little happier and more helpful, when we booked a room with a view - we meant a nice one and one member of the reception staff in particular did not seem happy with our complaint.
The hotel needs to ensure it staffs up for busy periods, waiting in line for 15mins for breakfast was not the best, especially when the staff are ignoring the ever growing queue.

Overall though, a good central hotel.

Room Tip: make sure you ask for a good view there is significant building work going on next door. So on the h...
See more room tips
  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jtmonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
63 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 November 2012

This is my third stay (5 nights) and the hotel never disappoints. Located only a minute from the Duomo and one of the main shopping streets, most of Milan's attractions can be reached on foot very easily from here. The hotel decor is modern, everything works well and the beds are super comfortable. Wifi is free in the suites and the lobby. There are tea and coffee making facilities in the rooms, a rarity in Italy and very welcome. Although very clean, housekeeping was a bit erratic (ie not replacing the Etro toiletries) but that is a minor niggle. Breakfast is generous. We shall certainly stay here again.

Stayed October 2012, travelled with family
Helpful?
Thank Mosquito Magnet T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 October 2012 via mobile

I've stayed in this hotel before, and I must say it became a lot stylish. The rooms were very clean, but very hotel-like. The breakfast is free, but the wifi isn't. Although its cheaper if you consider your free wifi-alternatives. Overall, it's location is probably the best part of it as its only 30 seconds walk from the Duomo.

Stayed October 2012, travelled solo
Helpful?
Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 October 2012

I absolutely recommend Rosa Grand. it looks like the hotel has been recently refurbished, I loved every single piece of decoration and furniture. I love the bathroom amenity too.
The service is very kind and helpful at the reception. This hotel is also the best to start a shopping day or explore the city as it is just off the Piazza Duomo!
That's the second time I stay at this hotel and I managed to get upgraded to their Junior Suite which was massive (the standard room is also fairly big and confortable for a 3-night stay).
I can't wait to go back. Try their aperitivo during happy hours :-)

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eloelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Wyoming
Level Contributor
153 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 28 October 2012

I've stayed here on a number of occasions both with work and for pleasure. Two minutes walk to the Duomo and another five or so to La Scala via the Galleria. The rooms I've stayed in have been smallish but comfortable, clean and well provisioned. I like the hotel very much, breakfast is OK with plenty on offer. I'll stay again.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 October 2012

This is a big hotel located in the very heart of Milan, next to the Duomo.
Everything is so within reach from the Rosa Hotel! I am a frequent guest here, for business. After a long working day, I enjoy a relaxing stroll around and some shopping...
The staff is professional and kind. The rooms are confortable, clean and quiet.
The breakfast is diverse and rich.
The evening lounge bar is quite à la mode. Try it.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kuspoletto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Milan hotels
Centro Storico
NH Collection Milano President
Centro Storico
STRAFhotel | a Member of Design Hotels™
Centro Storico
Hotel Spadari al Duomo
Show Prices
Show Prices
Show Prices
Navigli
The Square Milano Duomo
The Square Milano Duomo
#22 of 428 in Milan
689 reviews
Centro Storico
UNA Maison Milano
UNA Maison Milano
#10 of 428 in Milan
1,048 reviews
Centro Storico
Room Mate Giulia
Room Mate Giulia
#2 of 428 in Milan
602 reviews
Show Prices
Show Prices
Show Prices

Been to Starhotels Rosa Grand? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Starhotels Rosa Grand

Property: Starhotels Rosa Grand
Address: Piazza Fontana, 3, 20122 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#36 Luxury Hotel in Milan
#39 Business Hotel in Milan
#52 Family Hotel in Milan
#67 Romantic Hotel in Milan
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Starhotels Rosa Grand 4*
Number of rooms: 330
Official Description (provided by the hotel):
The Rosa Grand hotel perfectly captures Milan's mix of the innovative and the inspiring. The refurbished interior exudes Italian craftsmanship with each of the 330 rooms fusing impeccable comfort with chic Italian style. Widely acclaimed as one of the best hotels in Milan, the Rosa Grand puts you in the heart of the city's historic district with the Duomo and world-famous Via Monte Napoleone just moments away. Partnership with Eataly means new value and uniqueness for Starhotels' offering. Eataly will create made to measure menus, events and collaborative initiatives with star chefs and also provide consulting on the selection of raw materials and products for Starhotels catering. Collaboration has begun at the three restaurants in the cosmopolitan Rosa Grand in Milan, where art, design, one-off details and creative recipes will give you an extremely enjoyable break. Open every day from 7am to 11 pm. The Wellness Center offers state-of- the-art equipment for a total workout and a relax area complete with Turkish bath and solarium. Your very own Personal Trainer is available upon request and must be reserved in advanced. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Hotels.com, Ebookers, Nozio Netplan srl, Ctrip TA, Agoda, Travel Republic (UK), Odigeo, Priceline, Booking.com, TripOnline SA, Traveltool, S.L.U., Hotel.de, getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Starhotels Rosa Grand reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Starhotels Rosa Grand Milan
Starhotels Rosa Grand Hotel Milan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing