We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good hotel, disappointed with Milan”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Starhotels Rosa Grand
Ranked #44 of 431 Hotels in Milan
Certificate of Excellence
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good hotel, disappointed with Milan”
4 of 5 bubbles Reviewed 21 April 2014 via mobile

Good hotel, good room (worth paying an additional €50 supplement). Very very disappointed with Milan. I got my wallet stolen on the underground, and the police and hotel staff shrugged it off. Also, constant pestering from Asians on the main Piazza and in the Galleria to buy flowers and scarves. Milan is therefore not an ideal destination, dangerous and annoying so steer clear!!

Stayed April 2014, travelled as a couple
Helpful?
Thank Edvancitrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 24 April 2014
Dear Edvancitrus,

Thank you very much for dedicating part of your precious time to review your recent holidays in Milan.

We are very glad to know that you appreciated our hotel despite of the inconvenience that you experienced around some of the hottest places in the city.

We do hope in a new opportunity to gain your trust and unconditional preference in the future.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,672 reviews from our community

Traveller rating
    665
    698
    197
    73
    39
See reviews for
324
484
58
477
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Downingtown, Pennsylvania
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 19 April 2014

Stayed here for few nights last week. Enjoyed it. Great location. Probably few hundred yards from the Duomo. It is in the hub of happening. Room was clean, and modern. The house keeping services were very good. would definitely come back again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldKites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 24 April 2014
Dear WorldKites,

Thank you very much for your kind review.
We are very pleased to read that you enjoyed your stay with us.
Your comments expecially about our housekeeping services are very rewarding and motivating to continue on this way.
We do hope to welcoming you back to us soon.

Sincerely yours,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

Had an amazing dinner in their restaurant, one of the best coffees I have drunk in their lounge. Room was modern, clean and just perfect. Shared with a girlfriend and we were very happy! Turns our the lady at the front desk is married to the maitre'd who is the twin brother of the guy who works in our favourite restaurant in Sydney!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jillian128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 18 April 2014
Dear Jillian 128,

Thank you very much for choosing to stay with us and for taking part of your precious time to review your experience.

We are very glad to know that you appreciated our hotel, moreover that you gave us the opportunity to familiarize with you untill to discover a direct link with your favourite restaurant in Sidney.

We do hope to welcoming you back in a not distant future.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 12 April 2014 via mobile

The hotel is fantastically located bang in the city Center and walking distance to the duomo .

On the downside , there are a couple of points

1) they had taken the booking of twin rooms for our three rooms booked but we got twin beds .

2) at the breakfast there was total chaos , nobody to escort us a table and all tables were full and the ones that were free were not cleant, there was an area blocked by a rope and when we asked the manager to open it up as the rush was getting built up he got irritated and made a face and on further pursuation he opened it up .

Rest was alright

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank superakh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 18 April 2014
Dear Superakc,

Thank you very much for choosing to stay with us and for taking part of your precious time to review your experience.

We regret to learn our failure in meeting your expectations with the booking and breakfast service.

Please accept our most sincere apologies for any inconvenience.

We would also like to inform you that the information posted have been reviewed by the Management staff to ensure that we are consistently offering the highest levels of service.

With the hope that you may consider again our hotel for eventual stays in Milan, we look forward to your next visit.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bristol
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 29 March 2014 via mobile

We were extremely pleased with how well this is Hotel is located. It is perfect for exploring all that you need to see in Milan. The room was well appointed, with a fabulous shower. We were delighted to be upgraded from a very friendly guy at check in. Breakfast is busy and staff not that attentive which was a shame. Love the complementary pre dinner snacks laid out beautifully in the bar area. Would I return to this Hotel? Yes we would.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BristolHannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 1 April 2014
Dear BristolHannah,

Thank you very much for choosing to stay with us and for taking part of your precious time to review your experience.

We are very glad to know that you appreciated our hotel and service provided.
Your comments are very rewarding and motivating to continue on this way.

We are look forward to your next visit for gaining your overall satisfaction even for our breakfast service.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 27 March 2014 via mobile

I booked this hotel for 3 nights and would say its the worst stay in my life for so many reasons such as: 1. They dont follow the policy of non smoking rooms, my room was smelling bad sigarate every night and i call reception they say its ok every one can smoke. 2. Room is not cleaned until you request. 3. Staff attitude is very bad and aggressive.

I strongly recommend avoiding this hotel.

Stayed February 2014, travelled on business
Helpful?
5 Thank A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 28 March 2014
Dear A J,

Thank you very much for choosing to stay with us and for dedicating part of your precious time to share your recent experience.

We regret to learn our failure in meeting your expectations as well as to know that it was the worst stay of your life.

Please accept our most sincere apologies for any inconvenience.

Since our staff is trained and fully committed in offering the best service, we are very interested to get more detailed information about your issues. In this case your comments would be reviewed by the Management staff to ensure that we are consistently offering the highest levels of service.

With the hope that you may reconsider our hotel for eventual stays in Milan, we look foward to serving you again.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

This hotel is really an excellent one, the first things i notice is your things are really safe here, because prior to this place when my family was in Rome , the hotel we check in a 4 star hotel one of the caucasian couples lost their two baggages in the lobby of the hotel when they are checking in, i was shock, because this never happen in my country even when you are checking in a 2 star hotel, I feel very comfortable in Star Hotel Rosa Grand, the place is guarded well by the staff, the place is just at the back of a big catheral , walking distance to big shopping mall , and during this time as early as 8am, we are able to go shopping nearby market for the holiday season, the breakfast was sumptous, were my children like eat,the personnel were all accomodating, we feel like home, thanks to my travel agency , they recommend this one to us,

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 958carmelita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 22 March 2014
Dear 958carmel,

Thank you very much for your kind review.
We are very pleased to read that you enjoyed your stay with us, finding our hotel safe and confortable. Your comments about our service are, moreover, very rewarding and motivating to continue on this way. We do hope to welcoming you back soon.

Sincerely yours,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Milan hotels
Centro Storico
UNA Maison Milano
UNA Maison Milano
#12 of 431 in Milan
4.5 of 5 bubbles 1,018 reviews
Centro Storico
NH Collection Milano President
Centro Storico
STRAFhotel | a Member of Design Hotels™
Show Prices
Show Prices
Show Prices
Navigli
The Square Milano Duomo
The Square Milano Duomo
#25 of 431 in Milan
4.5 of 5 bubbles 626 reviews
Centro Storico
Hotel Spadari al Duomo
Centro Storico
Room Mate Giulia
Room Mate Giulia
#2 of 431 in Milan
5.0 of 5 bubbles 532 reviews
Show Prices
Show Prices
Show Prices

Been to Starhotels Rosa Grand? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Starhotels Rosa Grand

Property: Starhotels Rosa Grand
Address: Piazza Fontana, 3, 20122 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#38 Luxury Hotel in Milan
#39 Business Hotel in Milan
#52 Family Hotel in Milan
#67 Romantic Hotel in Milan
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Starhotels Rosa Grand 4*
Number of rooms: 330
Official Description (provided by the hotel):
The Rosa Grand hotel perfectly captures Milan's mix of the innovative and the inspiring. The refurbished interior exudes Italian craftsmanship with each of the 330 rooms fusing impeccable comfort with chic Italian style. Widely acclaimed as one of the best hotels in Milan, the Rosa Grand puts you in the heart of the city's historic district with the Duomo and world-famous Via Monte Napoleone just moments away. Partnership with Eataly means new value and uniqueness for Starhotels' offering. Eataly will create made to measure menus, events and collaborative initiatives with star chefs and also provide consulting on the selection of raw materials and products for Starhotels catering. Collaboration has begun at the three restaurants in the cosmopolitan Rosa Grand in Milan, where art, design, one-off details and creative recipes will give you an extremely enjoyable break. Open every day from 7am to 11 pm. The Wellness Center offers state-of- the-art equipment for a total workout and a relax area complete with Turkish bath and solarium. Your very own Personal Trainer is available upon request and must be reserved in advanced. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Priceline, Agoda, TripOnline SA, DerbySoft Ltd Shanghai HQ Supplier Direct, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Starhotels Rosa Grand reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Starhotels Rosa Grand Milan
Starhotels Rosa Grand Hotel Milan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing