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Rosa Grand – Starhotels Collezione
Ranked #40 of 431 Hotels in Milan
Certificate of Excellence
Reviewed 2 October 2008

I read a lot of reviews on tripadvisor before choosing this hotel. The main factor was that it was closest hotel (with a reasonable rate) to the shopping district.

A week before traveling i called them up and asked for 2 rooms close to the elevator and lied and told them that my mother was to old to walk long distances. They did give us those rooms unfortunately they were of the older stuffy designed rooms. I recommend that you ask and beg for the newer rooms with the parquet flooring. They were renovating two rooms on our floor and you could see the difference between the stuffy "renaissance" rooms we had and the more modern rooms in terms of space and lighting.

First impression of the lobby and entrance was not amazing. the hotel is located on a side street and seems hidden. The lobby is tiny and not well lit. Their service is average, not really warm and friendly but they will answer your questions and help you out.

The rooms were clean but dimly lit, bathroom was super tiny and my sister kept banging her legs into the towel rack that was attached in front of the sink. Shower head was powerful and i loved that they had a bidet in there. The rooms did have air conditioning, thank god, because it was very hot that month. Our room had a view of the fire exit/stairwell, so don't expect to wake up to the Italian sun shining down on you every morning.

TV has the usual European channels, they only English ones were BBC and CNN.

Breakfast was a mess i thought. Fruit (and not a big selection either), bread, 2 types of cereal, watery eggs and sausages. that's it.

We only stayed for a week and i honestly could not have stayed in that tiny room for more than that. I would definitely go back again though and this time demand one of the renovated rooms, just because the location is amazing and all the great shopping districts were nearby. There was absolutely no need for us to grab a cab to go anywhere but the airport, everything is right around the corner from the hotel.

i give it 3 stars for location.

  • Stayed: July 2008, travelled with family
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1  Thank meems06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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785 - 791 of 1,889 reviews

Reviewed 4 June 2008

I stayed at the Starhotels Rosa in room 329 from 30/5 until 1/6/2008. My room was a superior room...It was very spacious with a fitting room, bedroom and a large bathroom but it has a terrible view of an old broken wall which was really depressing.

The superior rooms are still not refurbished and they really need a makeover but they are clean. If you are looking for modern rooms then book the executive rooms.

The breakfast is average and it is included with the room. The location can't be beaten, few steps from the Dumo and is the ideal location for shopping...Many restaurants surround the hotel...Just used the Taxi once when going to Linate airport which is about 20 minutes far. The staff are very friendly...If I visit this hotel again I will stay in the new refurbished rooms. I really enjoyed the chocolate and the hot chocolate offered in the room daily.

  • Stayed: May 2008, travelled solo
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Thank Jenan2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2008

An ok hotel
I stayed there from the 6th until the 8th of January with my girlfriend in order to go shopping.
The spot of the hotel is excellent because it’s on the main road, near the Duomo.
But except from its position it costs nearly double from the same hotel (Starhotel Anderson) which is in the railway station (3 metro stops).
The hotel surely needs renovation, but I don’t think that anyone would choose it because of its luxury..
I fear that if they renovate it, and they charge it more, I wouldn’t stay there…

  • Stayed: January 2008, travelled as a couple
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1  Thank Nassos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2007

My wife and I booked 3 nights in this hotel. To summarize, the hotel was really 2 faced, some areas were brand new, luxurious and nice while others looked like a train station - all worn out-. Not really consistent in it's representation.
We arrived at 10 am on the 30th of November 2007 and was allowed to check in immediately.
We had a regular room with a window but no view. The window looked out onto the middle of the building, so we could see other windows only.

The hotel-

Staff-
So-so, some staff was very helpful! Really showed effort and friendliness to suggest places to dine, which metro line to take to the Stazzione Centrale (Central Station), and then some staff would not give us more than a minute of his and her time (I know they were not busy because they had no other guests to look after and had been standing idle before we approached them). Overall, staff was helpful. A 6.5 out of 10.

The best staff were the bellboys (of Indian, Morrocan and Philipino). Friendly and obliging.




Location-
Excellent, even better than excellent - prime. Literally 2 minutes walk from the Duomo. Direct access to all the restaurants (loved Bar Madonnina), shops and city center. About 5 minutes walk to the Duomo metro station (red line I believe but double check).

Lobby-
Nice, lots of marble and ambient lighting. Not really the Burj AlArab or Emirates Palace but nice for European hotels. We didnt spend any time at the lounge or bar.

Breakfast Buffet-

TERRIBLE! Some not so appetizing looking scrambled eggs along with crossaints (plain,brown, an cream filled) sliced cheeses, some tired looking fruits, milk for some even more tired looking cereals and bacon. Thats it! For people who are vegetarian or Muslim, we had to stick to scrambled eggs, crossaints and cereal.
Restaurant was run down looking. This goes with my statement above that some areas were really nicely renovated and some werent.

Rooms-
Cosy, the bathroom was way newer and nicer than the room. The bathroom was nicely litup, sink, tub were new. The weird (but excellent) thing for a European hotel was the availability of a bidet. You only find bidets in Arab/Muslim accomodations. The bed and pillows were nice. The TV was tiny (but who cares?!?! you're in Milano!!).

I cant comment on price because we got the rooms and air tickets in a package.

  • Stayed: December 2007, travelled as a couple
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Thank CorruptedSanity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2007

Stayed for 2 nights at the Star Rosa Milan and we had a very comfortable & positive experience there.

We were on the 5th floor and the room was clean and not run down as previous reviews suggest but just average. I wouldn't say this is a 4 star hotel but a definite 3.

Most importantly the location is fabulous and on this alone I would recommend this hotel to friends and family. You are literally around the corner from the Duomo and Galleria shopping precinct with lots of restaurants and bars within easy walking distance.

Breakfast was the standard buffet but all lovely and fresh.

We had a very good stay at Starhotels Rosa.

  • Stayed: November 2007, travelled as a couple
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Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2007

First time I have had a weekend here in April. Was great! Room at 4 floor, very clean, windows over Dom spire, NS floor, no smell, clean corirdor, perfect breakfast.
Second time in October 4 night. Third floor, very dirty corridor, dirty carpet, dark room, I have to call 3 times for second bathrobe and slippers! Poor breakfast. I have ask a taxi to transfer to the airport wich normal is 70 euros and they give us a minivan( for two person!!!!!!!!) with no any name or sign for 95 euros!
Never again!

  • Stayed: October 2007, travelled as a couple
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1  Thank smo2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2007

Overall this hotel was fine, but nothing spectacular (besides the location).

The rooms:
Very clean
Brand new bathrooms and beds
Furniture and decor could use some updating
The rooms were somewhat dark, but spacious

The common areas really need to be deep cleaned and updated.

Amazing location, literally a two minute walk to the Duomo and Galleria.

Staff was okay, check-in staff was not very friendly, but check-out staff was really nice.

Breakfast was fine, nothing special

For the price and location in Milan it was a pretty good deal.

  • Stayed: September 2007, travelled as a couple
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2  Thank travel79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rosa Grand – Starhotels Collezione

Address: Piazza Fontana, 3, 20122 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Family Hotel in Milan
#34 Luxury Hotel in Milan
#39 Business Hotel in Milan
#67 Romantic Hotel in Milan
Price Range: £182 - £563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rosa Grand – Starhotels Collezione 4*
Number of rooms: 330
Official Description (provided by the hotel):
The Rosa Grand hotel perfectly captures Milan's mix of the innovative and the inspiring. The refurbished interior exudes Italian craftsmanship with each of the 330 rooms fusing impeccable comfort with chic Italian style. Widely acclaimed as one of the best hotels in Milan, the Rosa Grand puts you in the heart of the city's historic district with the Duomo and world-famous Via Monte Napoleone just moments away. Partnership with Eataly means new value and uniqueness for Starhotels' offering. Eataly will create made to measure menus, events and collaborative initiatives with star chefs and also provide consulting on the selection of raw materials and products for Starhotels catering. Collaboration has begun at the three restaurants in the cosmopolitan Rosa Grand in Milan, where art, design, one-off details and creative recipes will give you an extremely enjoyable break. Open every day from 7am to 11 pm. The Wellness Center offers state-of- the-art equipment for a total workout and a relax area complete with Turkish bath and solarium. Your very own Personal Trainer is available upon request and must be reserved in advanced. ... more   less 
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Also Known As:
Starhotels Rosa Grand Milan
Starhotels Rosa Grand Hotel Milan

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