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“Perfect Location....”

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Starhotels Rosa Grand
Ranked #42 of 428 Hotels in Milan
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Perfect Location....”
Reviewed 4 June 2014

Lovely hotel in a perfect location, only 5 mins walk round to Piazza del Duomo and other museums/galleries and many many shops. We stayed in a Triple room and were put at the back of the hotel on the 1st floor (room 141) The hotel itself is spotlessly clean and well appointed, with nice decor. The staff are very attentive and fairly friendly on the whole. Our room was cleaned each day along with new bedding which was fab. The beds were exceptionally comfortable!! so a huge plus there.
The buffet breaksfast was nice and plentiful, but when it got very busy the layout made it difficult to navigate around the round tables with people trying to squeeze past all the time and made it a stressful experience. Also when it was busy we noticed the hot food was actually cool and we had to keep reminding staff we needed more bowls/plates or some coffee. However, the good thing was that only happened to us on the Saturday morning of our trip, the rest of the time it was fine and less frantic. We stayed for 4 nights (29th May -1st June).
I would recommend this hotel if you like sightseeing and shopping as you are in the very heart of the historical centre. We managed to get a good deal on the price of the room, otherwise it may have been too pricey for us.
Our only "But" would be the Air conditioning in the room. It is not adequate. So at night the room was stuffy and warm and we could not alter the setting, infact it didnt feel like it was on at all. So we had to keep opening the window, which was fine and we felt safe and secure enough. But the street noise was bad: Bin Lorries collecting rubbish throughout the early hours of the morning below our window and street cleaning. Then the builders started working at 7am right next door clearing rubble!!! arrgh this was not good. We thought the noise would stop over the weekend so did not complain or ask for a room change. But each night was the same, when we realised this it was time for going home anyway. However, on a postive note we did just laugh it off and did not let it spoil our trip and would recommend the Rosa Grand, but make sure the Air con is working properly or ensure you are put at a different part of the hotel.

Room Tip: As I said before, make sure your room is not at the rear of the hotel, especially if you have to ope...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deborooroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 5 June 2014
Dear Deborooroo,

Thank you very much for your kind review.

We are very pleased to know that you enjoyed your stay with us. Your comments are very rewarding and motivating to continue on this way. We would also like to inform you that your feedback about the in-room air conditioning system has been reviewed by the Management staff to ensure a constant enhancement of our service. In this regard, we do apologize for the inconvenience you suffered.

We are already looking forward to you next visit to gain your overall satisfaction.

Best regards,

The Management
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
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English first
Oxford, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 21 May 2014

We are a couple who stayed at the Rosa Grand Hotel on the 9th May 2014. Our holiday set off to a flying start when the very friendly receptionist upgraded us to an Executive Suite in the new wing on arrival. The Suite was very spacious and very luxuriously decorated, slippers were left by the bedside with the turn down service. There were lots of added extra comforts including a beautifully presented 'free' buffet each evening. The public areas were very nicely decorated, and although we ate out for lunch and dinner the breakfast choices were vast, tasty and well presented. Milan is a fantastic city for a very special shopping experience and the hotel is in a fantastic position right in the Centre. We very much enjoyed our stay, the hotel staff were superb, friendly and helpful. We would have no hesitation in recommending this lovely Hotel. Enjoy!!

Room Tip: Choose a room in the new wing.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WheresClaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 22 May 2014
Dear C W,

Thank you very much for your kind review.

We are very pleased to read that you enjoyed your stay with us. Your comments are very rewarding and motivating to continue on this way.

We do hope to welcoming you back soon.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
86 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 May 2014

This is my second Starhotels in Italy. It seems they try to maintain the high standard of neatness and perfect just like other Starhotels. The breakfast was impressive. The only defect is the air-condition which was not cool enough even when adjusted to the lowest temperature and highest fan speed.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Prasas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, General Manager at Starhotels Rosa Grand, responded to this review, 20 May 2014
Dear Mr. Prasast,

Thank you very much for your kind review.

We are very pleased to know that you enjoyed your stay with us.
We would also like to inform you that your feedback about the in-room air conditioning system has been reviewed by the Management staff to ensure a constant enhancement of our service. In this regard it would be really usefull if you might share the room number directly with us .

We do hope to welcoming you back to us.

Sincerely yours,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 May 2014 via mobile

It was my second time to stay at this Hotel in two years. I was pleasantly surprised that this was recognized by the lady at check-in.

The room we had was recently renovated and in perfect condition.

As the room was to a small courtyard in the back, it was very quiet but with the effect that only little daylight comes in through the window to the courtyard. As we did not spend time in the room during the day it did not bother us at all.

The location of the hotel is simply great. It's just a few steps to the Duomo and most of the boutiques.

For people arriving by car they offer a valet service that works perfectly. The only point I would make is that EUR 50 is a rather steep price for it.

I would definitely stay there again upon my next visit to Milan.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Giappo74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 16 May 2014
Dear Giappo74,

Thank you very much for your kind review.

We are very pleased to read that you enjoyed your stay with us and we are already looking forward to welcoming you back.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 May 2014

Stayed in the hotel for a long weekend. Everything about the hotel was great. Plenty of staff at check in which meant that this process was dealt with very swiftly. The location is less than 200m from the main square in Milan and all the shopping which means that you can go back to the hotel for a rest with very little effort. Rooms are clean and beds are very comfortable with a light duvet which means that you get a good nights sleep. Breakfast is plentiful. Can not fault anything and would recommend the hotel to anyone.

Room Tip: Our room was an inside room which meant that it was very quiet.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ulf j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 14 May 2014
Dear Ulf J,

Thank you very much for your kind review.

We are very pleased to read that you enjoyed your stay with us. Your comments are very rewarding and motivating to continue on this way.

We do hope to welcoming you back soon.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 May 2014

Just behind the Duomo, perfect for shopping! Breakfast was just excellent with continental as well as typical Italian breakfast with terrific croissants. Rooms clean, sober and definitely quiet! Only small things to improve could be the possibility to switch out the air conditioning in the rooms, and snacks available for free in the room, instead of for 4 € each.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alessandra_Vienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 10 May 2014
Dear Mrs. Alessandra_Vienna,

Thank you very much for your kind review.

We are very pleased to read that you enjoyed your stay with us. Your comments, expecially for the breakfast service, are very rewarding and motivating to continue on this way. We would also like to inform you that your feedback about the air conditioning and snacks in room have been reviewed by the Management staff to ensure a constant enhancement of our service.

We do hope to welcoming you back to us.

Sincerely yours,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
Reviewed 22 April 2014

Will definitely be back and would recommend this hotel to others! In a beautiful (just behind the Duomo) and very convenient location, close to attractions & shopping, walking distance to many places, as well conveniently connected by public transport. Only complain is the wifi, which is a bit slow!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eva Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaGrand, Direttore at Starhotels Rosa Grand, responded to this review, 25 April 2014
Dear Mrs. Eva Q,

Thank you very much for your kind review.

We are very pleased to read that you enjoyed our hotel.
Concerning our Internet service, we would like to inform you that just a couple of days ago we started to offer Free Internet WiFi for basic use within all the areas and rooms in the hotel. Additionally it is possible to buy the business package which offers faster 24h connection according to the user's needs.

We are already looking forward to welcoming you back..

Sincerely yours,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Starhotels Rosa Grand

Property: Starhotels Rosa Grand
Address: Piazza Fontana, 3, 20122 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#36 Luxury Hotel in Milan
#39 Business Hotel in Milan
#52 Family Hotel in Milan
#67 Romantic Hotel in Milan
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Starhotels Rosa Grand 4*
Number of rooms: 330
Official Description (provided by the hotel):
The Rosa Grand hotel perfectly captures Milan's mix of the innovative and the inspiring. The refurbished interior exudes Italian craftsmanship with each of the 330 rooms fusing impeccable comfort with chic Italian style. Widely acclaimed as one of the best hotels in Milan, the Rosa Grand puts you in the heart of the city's historic district with the Duomo and world-famous Via Monte Napoleone just moments away. Partnership with Eataly means new value and uniqueness for Starhotels' offering. Eataly will create made to measure menus, events and collaborative initiatives with star chefs and also provide consulting on the selection of raw materials and products for Starhotels catering. Collaboration has begun at the three restaurants in the cosmopolitan Rosa Grand in Milan, where art, design, one-off details and creative recipes will give you an extremely enjoyable break. Open every day from 7am to 11 pm. The Wellness Center offers state-of- the-art equipment for a total workout and a relax area complete with Turkish bath and solarium. Your very own Personal Trainer is available upon request and must be reserved in advanced. ... more   less 
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Also Known As:
Starhotels Rosa Grand Milan
Starhotels Rosa Grand Hotel Milan

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