Had an opportunity to stay at the Rosa Grand on Psalm Sunday this year... The hotel is without question well located to the duomo and around the corner from a few shopping corridors.
I would have preferred the Park Hyatt, Bulgari, Principe de Savoia, but they didn't have availability.
Call me an American but I felt like the hotel was a bit unsophisticated. For instance, at check out there seemed to be two different systems for the bill ... A calculator used to convert the currency, and then a credit card machine (like you'd see in a restaurant at table side) to then charge the room... Rather than just an integrated terminal.
Like most Old World properties it was clearly "something else" before it was a hotel and while they invested a lot of capital modernizing the hotel I felt the layout was still a bit peculiar... Some instances where you have oddly large common areas or strangely distant front desks/elevators, etc. But in others it was a big snug when it didn't have to be. I also always find the integration of stairs, mid hallway, to just be so unaccepting of handicapped people (I'm not disabled) but for a country and continent that is crazy about environmental issues and conservation I feel like they care nothing for the handicapped.
Anyhoo, none of that matters.
The room was contemporary and modern although none of my plug converters would stay in the socket - they'd jump out of the socket. I had to sandwich them between the wall and desk to get them to stay in. The room reminded me of a W hotel in NYC - small, contemporary, etc. I had a view over the piazza in front of the hotel. Can't say it was picturesque but it was better than a wall or HVAC unit.
Bed was a bit of a rock - very firm.
Shower was okay
Didn't make use of the seating area at the foot of the bed - it was a bit of a mini- living room compressed into a 20 square foot area. I think they could have arranged it differently to create more open space.
I ate breakfast in the hotel - didn't quite get the process and service was slow but it was decent/good. There was basically a single server for 20+ tables.
So would I go again? Sure.
Would I look for an alternative first? Yes.
- Official Description (provided by the hotel):
- The Rosa Grand hotel perfectly captures Milan's mix of the innovative and the inspiring. The refurbished interior exudes Italian craftsmanship with each of the 330 rooms fusing impeccable comfort with chic Italian style. Widely acclaimed as one of the best hotels in Milan, the Rosa Grand puts you in the heart of the city's historic district with the Duomo and world-famous Via Monte Napoleone just moments away. Partnership with Eataly means new value and uniqueness for Starhotels' offering. Eataly will create made to measure menus, events and collaborative initiatives with star chefs and also provide consulting on the selection of raw materials and products for Starhotels catering. Collaboration has begun at the three restaurants in the cosmopolitan Rosa Grand in Milan, where art, design, one-off details and creative recipes will give you an extremely enjoyable break. Open every day from 7am to 11 pm. The Wellness Center offers state-of- the-art equipment for a total workout and a relax area complete with Turkish bath and solarium. Your very own Personal Trainer is available upon request and must be reserved in advanced. ... more less
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- Also Known As:
- Starhotels Rosa Grand Milan
- Starhotels Rosa Grand Hotel Milan