I booked my stay with my Honors points for a week end.
I must say, this hotel is not value for money.
As a Diamond member (the highest status at Hilton), we were not upgraded (although there were rooms available). Below some more details.
First the location: far from the real city center, you need to take the subway or taxi in order to reach interesting places.
The room we were originately given did not match with our booking (single beds vs. king size beds), changing it costed us 1 hour.
Room equipment below standard (old furbisishing, molded tiles over the thumb, door frame falling apart when opening the door, awful carpet color but... flat screen TV) and, as it gave to the main road, it was noisy
Personal always disturbing (some highlights: delivery of the weather forecast at 8 pm on Saturday!!! Check of the mini bar at 10 am on Sunday!!! One call to remember to check out on Sunday at 12 am although offerings say we can check out at 6 pm!!!)
No complimentary water (although diamond)
Despite detail feedback, I am still waiting for the hotel manager´s call.
In total, a very disappointing experience. I have experienced different Hiltons so far, but this one is the worst ever. To be avoided in any case
- Official Description (provided by the hotel):
- Just 1 block from the Central Train Station and airport shuttle buses, the Hilton Milan boasts an Executive Lounge with an outdoor terrace, and wireless internet access throughout.All Hilton Milan hotel rooms offer wireless internet access. Step up from a Hilton Room to an Executive Room for Executive Lounge access. Enjoy appetizers at the Cosmopolitan Lobby Bar Lounge or dine on international and Italian favorites at the Hilton Milan hotel’s Pacific Milano Restaurant. There is fantastic shopping just 2 miles away and Milan attractions like the La Scala opera house are on the hotel's sightseeing tour. When you've explored the city, find peace at Lake Como, an hour away by train. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Agoda, Priceline, Hotels.com and Odigeo so you can book your Hilton Milan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Milan Hotel Milan
- Hilton International Milan
- Milan Hilton International