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NH Collection Milano President
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Reviews (2,522)
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1,583
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Show reviews that mention
All reviewsgreat hotelduomo cathedralcentral locationrecommend this hotelbusiness tripexcellent locationrooms are modernan upgradebreakfast buffetshopping areawalking distancethe hotel is cleanmain attractionslinate airportjunior suitenice roomnice breakfast
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834 - 839 of 2,522 reviews
Reviewed 17 January 2014

I arrived very late but the reception very friendly said "we are glad you made it". That was a nice welcoming. My room was nice, clean and first class amenities. The hotel is indeed very conveniently located for shopping and sightseeing. Close to the Duomo and surrounding areas.

The food in the hotel is great and if you don't want to go out, the dining menu is more than good enough. The staff is great, with a great touch of Italian charm and humor.

The first night the room temperature was cold and I ask reception to turn it up, which they do from the reception computer. However their was something wrong with the temperature regulation. They promised to send the technician up. To my surprise he arrived just a few minutes later and discovered indeed the failure and repaired it. The staff indeed was helpful and genuinely friendly.

I recommend this hotel, ideal for business. Pity there is no fitness

Room Tip: If you are very sensitive to street noise ask for a quiet room facing inside. No nice few however.
  • Stayed: December 2013, travelled on business
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1  Thank johan_christel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Manager at NH Collection Milano President, responded to this reviewResponded 3 March 2014

Dear Guest,

thanks for choosing NH Hotel Group and sharing your Experience.

We are pleased to had surprised you with our attitude and personal touch. Our effort is daily commited to take care our Guest, surprise them and let them become our "Fans"!

Thanks to be become part of NH Hotel Group...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2014

Location of hotel and quality of rooms are very good but please be careful with this hotel about payment because they can took money from Your credit card without Your authorization....Of course later You will get apologize but for sure You will suffer such complications to prove it because when they have to return money then problem appear... I got very bad experience twice and this message is my alarm to everyone who would like to stay here.

Room Tip: try renovated rooms
  • Stayed: January 2014, travelled with family
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8  Thank Grand Travel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Manager at NH Collection Milano President, responded to this reviewResponded 3 March 2014

Dear Guest,

thanks for choosing NH Prresident and sharing your comments.

We are pleased that you enjoyed our location, product and services even if with payment problem. Many of our reservation require full advance prepayment and in case of refund time depends on bank polices. Banks coming from different countries most of the time requised long terms.

We hope to welcome you again in Nh Hotel Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2014

The hotel is conveniently situated in the center of Milan, 3 minutes walk to the Duomo. The staff is friendly. The breakfast is good. The hotel is convenient for travelers that arrived by car, as there is a garage onsite. The rooms are nice, clean. The soap is really nice, although there is only one bar, not enough for 2 people. The good thing for the room is the balcony and the view of the Duomo. The bad thing is the size. The rooms are rather small for the price paid.

  • Stayed: January 2014, travelled with family
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Thank inikolova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Direttore at NH Collection Milano President, responded to this reviewResponded 3 March 2014

Dear Guest,

thanks for choosing NH President and sharing your comments.

Our Hotel has different rooms with balcony and view to the Duomo, our room are well equipped with fresh and colored amenities and our AntiOx buffet breakfast is a key element. Thats why you enjoyed it!

See you soon in NH Hotel Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

Stayed for 3 night in January 2014. Loves the location! 5 minutes walk to the famous Duomo, room is clean and modern, free wifi in the room. I know the hotel offered a free upgrade with additional 20pounds/night, but there weren't any more room left when we were there.

  • Stayed: January 2014, travelled with family
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2  Thank SChandra1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Direttore at NH Collection Milano President, responded to this reviewResponded 3 March 2014

Dear Guest,

thanks for choosing NH President and sharing your Experience.

We are pleased you liked our exclusive location and our news product.

NH Hotel Group offer to all its Guests free WiFi all over the world and, upon availability, the opportunity to try a better room with small supplements. We hope next time you will be able to try it!

See you soon...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014

The overall experience was not bad, i.e. the hotel was closely located to shopping areas and attractions; free wifi in the hotel; nice clean room and great breakfast everyday.

However I'm not particularly pleased with the housekeeping as my daughter's teddy bear went missing on the 2nd day after the daily house keeping services.

We have reached out to multiple house keeping staff as well as Reception/Concierge but they were not helpful at all. They simply told us to search our bags carefully again because their staff cannot find anything. Lucky it's not something costly but this teddy bear meant a lot for my daughter so we are not impress at all.

I wouldn't say this hotel is poor in general but I'd expect better customer service from this hotel class and brand.

  • Stayed: December 2013, travelled with family
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Thank Portia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Direttore at NH Collection Milano President, responded to this reviewResponded 3 March 2014

Dear Guest,

first of all thanks for choosing NH President and sharing your Experience.

We are pleased you liked our location, our products and our services. We hope that the "unfortunately episode" will not preclude your good perception of our Hotel.

We hope to welcome you again to show you our best attitude.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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