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“Very nice Hotel and excellent restaurant”

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NH Collection Milano President
Ranked #21 of 428 Hotels in Milan
Certificate of Excellence
GreenLeadersGold level
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very nice Hotel and excellent restaurant”
Reviewed 15 July 2014 via mobile

My wife and I were there a few days: confirmation of the high standard of the hotel and an amazing dinner at the hotel's restaurant driven by Daniele trough a very pleasant experience. Go and ask about him!
Fabrizio

Stayed July 2014
Helpful?
1 Thank Fabrizio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Direttore at NH Collection Milano President, responded to this review, 6 August 2014
Dear Guest,

Thank you for choosing NH Collection President and sharing your Experience.

It is a pleasure to read that you had an amazing dinner at our Restaurant. Daniele and our Staff is very grateful for your comment and appreciation.
For us it is very important to offer the best Service and let our Guests live a memorable NH Collection Experience.

We look forward to receiving you soon and we are sure you will have more wonderful stay with us.

Arrivederci!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,059 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
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Singapore
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 July 2014

I booked for a room at NH president in Milan through travelpony for a good price. At the price I paid for, the quality/price ratio is about right. The hotel exterior looks pretty jaded and the reception is a little slow. Although reception was busy, the staff do try their best to be friendly. I was offered an upgrade for 20 euros a night which I accepted.

The rooms are contemporary in design and clean. The room is compact at most (cannot imagine how small my original room before the upgrade would be) but the interiors are quite good. The sheets and soft and there are at least 6 pillows for a queensize bed. The television worked perfect and images clear (unlike other hotels I have stayed at).

Breakfast was a standard continental/american affair. No much fanfare or excitment here. The staff at the restuarant were friendly and sincere in their interactions with guests. They were smiling and handled most requests with a smile.

The hotel is located near the main shopping drag (perhaps a 10 minute walk away) which suited my shopping needs.

There are similarly priced quality accomodations in Milan. I will stay again iat the NH president again if the price is right.


  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels

Helpful?
Thank Shaunwanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Direttore at NH Collection Milano President, responded to this review, 6 August 2014
Dear Guest,

Thank you for choosing NH Collection President and sharing your Experience.

Your comment is really important for us as we aim at improving the excellence of our service.

The rooms have recently been renovated to meet the needs of our Guests, with pillows of different softness and other brand new services like the Espresso machine and the 46’’ flat screen tv.
We are sure the next time you will visit us you will experience a larger room with the same services, to suit your taste and make you feel at home.

Thank you for your special appreciation of the restaurant Staff, they are all very grateful for this.

We look forward to having you here as our Guest another time.

Come to visit soon! Arrivederci!
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Trondheim, Norge
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 7 July 2014

This is a good business hotel in the middle of Milan. We were in Milan not for business, but vacation, and the hotel served perfectly for us! Its one of the most central hotels, just a 5 minute walk from the Dome.

Breakfast: Outstanding! One of the best I have experienced in Italy. Opens at 7 because of the businesspeople, and thats also perfect for early birds who want to explore the city.

Rooms: We had a executive room which was really spacious with a living room and a bathtub! Aircondition was effective, and the cleanness of the room was very good! Ask for a silent room facing the inner courtyard!

I can warmly suggest this hotel for both business trips and for pleasure!

Room Tip: Facing the courtyard!
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichterNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Direttore at NH Collection Milano President, responded to this review, 6 August 2014
Dear Guest,

Thank you for choosing NH Collection President and sharing your Experience.

It is a pleasure to read your opinion about the Hotel. Its position, right in the center of Milan, surrounded by the main attractions and shopping streets, is one of its strengths together with the AntiOx breakfast buffet.

The rooms have been recently renovated with special services like the Espresso coffee machine and the 46’’ flat screen tv.
Our main concern is welcoming the Guests and offer the best NH Collection Experience.

We look forward to welcoming you again,

Arrivederci!
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luxembourg
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 July 2014

Checkin was was swift and friendly, the room big and clean with a very nice bathroom. Having read earlier reviews about the malfunctioning aircondition i was a little sceptic and put it as low as possible and within a few hours the room was freezing! the location is great for visiting the sights, duomo, galleria vitorio emanuele and so on and the designer stores too. Opulent breakfast buffet with a lot of selection, cappucini being served to the table. all in all very pleasant hotel in the heart of milan.

Room Tip: some rooms have a view of the duomo!
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  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank josieontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Direttore at NH Collection Milano President, responded to this review, 6 August 2014
Dear Guest,

Thank you for choosing NH Collection President and for sharing your Experience.

We are very glad to learn that you were welcome in a friendly way by our Reception Staff and you could enjoy the stay in your room. The temperature of the room can be controlled directly by our Guests depending on their needs. In the warmest months we assure the right level of coolness to make them feel at ease.

With the Breakfast Antiox, the location of the Hotel is one of our strong points because it is located strategically for those who want to enjoy the main square and shopping streets of Milan.

We are happy you enjoyed the NH Collection Experience with us and we would love to welcome you again in the future.

Arrivederci!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newmarket, England
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 July 2014

Choose this hotel for one reason, and that was its location, bang in the heart of the city center, and just a 2 min walk to the Duomo and shopping center. Arrival at the hotel was as expected from reading earlier review, ie check in was slow, 2 staff serving and 1 standing doing nothing who proceeded to come to the front of the desk and straighten a pen up before returning to the back of the counter, however when I was checked in polite, friendly and very informative.
Breakfast was good, cold beans!! but still good with a lot of choice, was seated straight away and again staff friendly.
Housekeeping ever so friendly. I had room 432 at the rear of the building, double glazing made the room so quiet and enjoyed the small balcony to watch the world go by.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emirates123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Direttore at NH Collection Milano President, responded to this review, 6 August 2014
Dear Guest,

Thank you for choosing NH Collection President and sharing your experience.

The location of the Hotel, close to the main shopping streets of the city center and to the beautiful Duomo Square, is one of its strongest points of which we are proud.

We thank you for your precious comment and suggestions. It is very important for us to offer the best service.

Looking forward to welcoming you again as our Guest in the future,
Arrivederci!
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2014

I recently stayed here during Milan fashion week and while the room was clean and the location was good, the shockingly rude staff and bad customer service ruined my stay here and I would not opt to stay here again if I could help it as a result. The hotel was obviously extremely busy, which i can appreciate it as it's a busy time for Milan, but they only had two members of staff on reception (which included manning the phones and any other request guests might have - they don't have a concierge). They were obviously over-worked and as a result, checking in and out took ages, there were long queues, and it made the staff very irritable. It took four phonecalls and a trip to reception to be rudely told I couldn't not have an iron as they didn't have any (a necessity for most guests especially if you're attending fashion week), and I needed to check my post (for fashion week invitations) which also seemed to be an immense hassle for staff.
For the price they are charging over this week I expected a lot LOT more for my money. The plug was also broken in my bathroom and wouldn't drain unless you pulled the plug out (which automatically shut as soon as you turned the tap on) which meant I constantly had to fish it out while using (which is kind of gross when you're brushing your teeth). My room was also next to the maids cupboard which meant they were constantly in and out of it getting new supplies which meant there was annoying banging and talking from very early in the morning.
There are a lot of hotels in Milan and I wouldn't bother going back to this one.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicegirlkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Direttore at NH Collection Milano President, responded to this review, 31 July 2014
Dear Guest,

First of all thank you for choosing NH Collection President for your stay in Milan.

We are very sorry to learn that your Experience with us did not satisfy your expectations. We assure you this is not up to our standards and the situation described was an isolated case.
The period of Milan Fashion Week is very busy for all the city of Milan. Nonetheless, we always do our best to maintain our high standard of service.

We are very thankful for your comment and we will certainly improve in the mentioned points.

Looking forward for you to give us a second chance to prove our high level of service, we thank you again for the time dedicated to share your experience.

Best regards
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Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2014

Spent 1 week in Milan in June in NH President. The first attitude of the city is always the Hotel. NH President is perfect!
The place of the hotel is perfect, near to Duomo. The street outside is quiet. The personnel is attentive, friendly and very careful to each question and request. The room is big and cosy. AIir conditioner works perfectly and unnoticed. What is very important for me - there is a teapot & coffee machine in the room! Also free wifi. Next time in Milan - NH President again. Thank you.

Stayed June 2014, travelled on business
Helpful?
1 Thank Karina_Kocharyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni T, Direttore at NH Collection Milano President, responded to this review, 31 July 2014
Dear Guest,

Thank you for choosing NH Collection President and sharing your experience.

We are very pleased to read your wonderful comment, mostly about our Staff being defined attentive and with a positive attitude.

The rooms have recently been renovated, with brand new services like the Espresso machine and flat 46’’ TV screen, in order to meet the needs of our Guests. Furthermore the Wi-Fi is in all the rooms with free connection.

For your next time in Milan, we would be very glad to have you here again as our Guest!

Come back soon to visit us,
Arrivederci!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about NH Collection Milano President

Property: NH Collection Milano President
Address: Largo Augusto, 10 | City Centre, Duomo, San Babila, 20122 Milan, Italy (Formerly NH President)
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Milan
#10 Family Hotel in Milan
#11 Business Hotel in Milan
#19 Luxury Hotel in Milan
#21 Romantic Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — NH Collection Milano President 4*
Number of rooms: 274
Official Description (provided by the hotel):
NH Collection Milano President is a four-star hotel conveniently located in the center of Milan, within easy walking distance to main shopping areas and the Duomo cathedral. ... more   less 
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Also Known As:
Nh President Hotel Milan
Jolly Hotel Milan

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