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“A wonderful Hotel in a Perfect Location”

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Baglioni Hotel Carlton
Ranked #39 of 428 Hotels in Milan
Certificate of Excellence
Pittsburgh, Pennsylvania
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A wonderful Hotel in a Perfect Location”
Reviewed 8 September 2011

I spent a few days in Milan with my daughter and we found this hotel to be not only perfect in terms of location but perfectly pristine - The rooms were really nice and the staff couldn't have been more helpful and pleasant. The front desk were great. We had a lovely breakfast on the covered patio - and quite frankly, I spent the next 10 days in different hotels throughout Italy and found this hotel breakfast to be the nicest! Close to the shops and within walking distance to the Duomo - which is a must to go in and go up to the top! L. McDonough

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LMcDonough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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538 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Turkish first
  • Any
English first
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2011

I decided last minute to go to Italy with my sister and some friends recommended me this hotel. Since the beginning everybody has been extremely friendly. we arrived early in the morning (very tired) and they made exceptionally our room ready in 1h! After an healthy breakfast we went at the SPA and we enjoyed a magic body massage! Spiga 8 is the best in the area! Location is amazing (most popular brands and shops are few steps from the hotel and concierge helps to find everything!). the staff speaks english, portuguese, russian and even arabic! The hotel is a multicultural and chic "meeting point" ... even the bar ... full of intersting people every night! ... Finally we didn't expect such a great night life and cultural places from Milan ... We are going back on January bringing with us other friends!

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ShamiraHince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, UK
Level 4 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 July 2011

Stayed here for 2 nights, very nice small hotel situated in the center with everything within walking distance. Great for sight seeing and shopping. Hotel pricey , traditionally styled,all the staff very pleasant and helpful.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank LadyBKent_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarzana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2011

My husband and I decided to give us a weekend in the capital of fashion to relax and take advantage of summer sales. Some of our friends had recommended to stay at the Carlton Baglioni and we decided to trust this advice. It has been a perfect weekend! The location is the best you can find in the city with a direct entrance in Via della Spiga. The staff were discreet and yet very kind and helpful. Special thanks to the concierge who supported us in choosing the best restaurants in town. We gave to ourselves a moment to relax in the Spa and this has helped make our stay perfect. We recommend it to all those who seek elegance, comfort and relaxation.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Serendipity070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lugano, Switzerland
Level 6 Contributor
150 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 17 July 2011

Unfriendly and rude staff at the reception. Booked a non smooking king size bed room with terrace and had a small and smelly twin bedded room room, of course without terrace. Room service not available during the night time. Ridiculous breakfast.
Extremely expensive restaurant for an average food quality.
Parking facilities and direct walking access to via della spiga it's definitely not enough!
Never again!

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Kinothai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 July 2011

As far as Italian hotels go we found this to be a good five-star. The hotel has a nice boutique feel to it. The room was large, modern, in great condition, well equipped and had a great patio. The location is really superb with a "private" exit right on to the shopping street.

On the negative side the front desk service was ranging from great to totally indifferent, you never really felt like you were their guest though, more like an imposition as they were working. The maid service was very friendly but uneven, I guess they were rushed and understaffed.

The restaurants were nicely set up with very friendly wait staff and a nice menu. But, oh so expensive and compared to what was available within 5 minutes walk not good value for money at all.

Overall though, a good experience and I would come back.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TorbjornK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
1 review
Reviewed 14 July 2011

I crash my car in front of the Carlton, they help me and during my entire stay they are taken care of me, very convenient location there is a secondary entrance in Spiga street the same of the spa and don't miss to drink a cocktail at the bar I remember Maurizio that suggetst me the right place to visit every eevening . I'll be back soon

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank marion036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baglioni Hotel Carlton

Property: Baglioni Hotel Carlton
Address: Via Senato 5, 20121 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Milan
#14 Spa Hotel in Milan
#16 Family Hotel in Milan
#17 Business Hotel in Milan
#33 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Baglioni Hotel Carlton 5*
Number of rooms: 87
Official Description (provided by the hotel):
The Baglioni Hotel Carlton is a 5 star hotel in Milan, Italy perfect for both leisure and business trips. It is situated in the heart of Milan, at the crossroads of culture, fashion and design, in a highly prestigious position: it directly overlooks Via della Spiga, the most celebrated shopping street in the city. Via Montenapoleone, the cathedral and the famous La Scala theatre are situated a short distance away. The Baretto al Baglioni is one of the most famous restaurants in Milan and the perfect meeting place for the Italian and international Jet Set. A renowned place of refreshment for those working in Milan, Caffé Baglioni, is ideal for small work meetings and major encounters. ... more   less 
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Also Known As:
Carlton Hotel Milan

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