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“Lovely hotel, great location”

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Baglioni Hotel Carlton
Ranked #39 of 428 Hotels in Milan
Certificate of Excellence
Los Angeles
Level 5 Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Lovely hotel, great location”
Reviewed 21 February 2012

We enjoyed our stay at this hotel very much. The rooms are a trifle small, but it was very comfortable, and close to the Duomo, and great shopping. Our room rate included the breakfast, which was lovely (however, for the first two days we didn't realize that breakfast was included, which is unfortunate. I really think the hotel should have been clearer about that fact). The hotel, at the corporate rate, was a very good value. The hotel staff were accommodating and helpful. The room amenities were nice. Complementary shoe shine is included. We were happy to stay here and think we will return when next we go to Milan.

Room Tip: Some of the rooms have shelves in the bathroom, underneath the sink, for your toiletries, while othe...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LA12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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538 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Tel Aviv, Israel
Level 6 Contributor
216 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 18 February 2012

This place has become our top choice for a hotel in Milan. The location is ideal for shopping, as the back side of the hotel puts you right in the heart of the famous shopping area of the city. It is a short walk to some of the popular sites (the Duomo, La Scala, Palazzo Real). The rooms are spacious. There is a wonderful spa and service is very attentive.

Room Tip: Ask for a room facing Via della Spiga (and not Via Senato) - not to be disturbed by night traffice o...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aviad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level 4 Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 13 December 2011

Good location ....Old style,refurbished slightly but nit enough...poor internet...will stay at the Park Hyatt next time...

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank martin120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 November 2011

Stayed here for 3 nights, the location is great for shopping. The bar is atmospheric, felt the rooms were too small for the price. Breakfast was ok, but they have a fantastic restaurant downstairs. Definitely try to get a table when there. Aside from that its an ok option, just need to understand to not expect a true 5 star hotel. Prob would stay here again if it was just for shopping and two nights.

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TalleyrandNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 4 Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 October 2011

small but clean, standard room, on road side but no issues with the noise. fantastic service from all staff. photoshoot happening in entrance the whole time we stayed, a bit awkward. nice breakfast. however experience ruined by ordering 2 schweppes lemonades (those mini-bottles) before we left - 20 euros! serious, are you having a laugh?

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SPBLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonBaglioni, Direttore at Baglioni Hotel Carlton, responded to this review, 19 October 2011
Dear Mr. SPBLondon,
thank you for the review, I am glad that you consider our service fantastic from all staff, and I'm sorry for your comment about the lemonade, 10 euros in Italy is an everage price that can be found in any five stars, that, give us the opportunity to offer a fantastic service. I hope to see you soon again at the Carlton and speak personally with you. Rgds,

Luigi Magnani
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ljubljana, Slovenia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2011

Concierge when parking my car damaged it seriously. Complete hotel management promised prompt solve of my case with their insurance company. After three months of ignorance my lawyers must put case to the court. never happened to me, even in low budget hotels.

  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dusan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2011

Beautiful hotel, friendly staff, the rooms are perfect, the beds are so comfortable its hard to get out of them, the bathrooms are impeccable, the breakfast is delicious. The decoration throughout the whole hotel is superb - the business centre is very high speed, all the staff are helpful and so knowledgable of the area and the whole city - their recommendations for restaurants were sublime.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank chootchyface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baglioni Hotel Carlton

Property: Baglioni Hotel Carlton
Address: Via Senato 5, 20121 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Milan
#14 Spa Hotel in Milan
#16 Family Hotel in Milan
#17 Business Hotel in Milan
#33 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Baglioni Hotel Carlton 5*
Number of rooms: 87
Official Description (provided by the hotel):
The Baglioni Hotel Carlton is a 5 star hotel in Milan, Italy perfect for both leisure and business trips. It is situated in the heart of Milan, at the crossroads of culture, fashion and design, in a highly prestigious position: it directly overlooks Via della Spiga, the most celebrated shopping street in the city. Via Montenapoleone, the cathedral and the famous La Scala theatre are situated a short distance away. The Baretto al Baglioni is one of the most famous restaurants in Milan and the perfect meeting place for the Italian and international Jet Set. A renowned place of refreshment for those working in Milan, Caffé Baglioni, is ideal for small work meetings and major encounters. ... more   less 
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Also Known As:
Carlton Hotel Milan

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