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“Hard to fault”

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Baglioni Hotel Carlton
Ranked #41 of 428 Hotels in Milan
Certificate of Excellence
superdad69
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Hard to fault”
Reviewed 11 June 2012

Just perfect for a city break in Milan.
Well Located
Stunning reception bar restaurant
Brilliant Service
Beautiful rooms

Feels very special

Room Tip: We stayed in a classic room, which was just great
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank superdad69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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532 reviews from our community

Traveller rating
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    39
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    13
See reviews for
81
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Turkish first
  • Any
English first
Santa Fe, New Mexico
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 May 2012

The 5 star Baglioni in Milan. (It doesn’t deserve the 5th star, and I am surprised it is “One of the Leading Hotels of the World.”)

Our room in May was cold and noisy.
“It’s the airconditioning . I t can’t be controlled from the room
and I can’t adjust it either. The airconditioning makes the noise. It’s automatic”
They did move us to another room.

On checking out:
What is this charge of 10 euros?
It’s for your friend’s car. When he visited you he parked his car with us for an hour.”
No one visited us.
“I’ll check. Oh…the car attendant said it was a mistake and he told the desk to remove the charge. They must have forgotten to remove it”
They did remove the charge. (the hotel charges 50 euros per day for parking. Perhaps this is standard for Milan, I don’t know, but it is the highest charge I have ever encountered anywhere in the world.

What is this charge each day for one euro?
“Oh, that is for charity”
What charity?
“It is the owner’s favorite charity. He feels strongly about it. It is for AIDS”
That’s a worthy charity, but do you ask your guests if they want to give to it.
“No”
Do you inform them that they are being charged every day automatically for this?
“No”
I let the charge stand. However, this is deceptive at best, andt is dishonest, immoral and unethical.

I will not be staying at the Baglioni in Milan again.

The Ballet at La Scala was great! and made the entire experience an overall joy.

Barry M. Panter, MD

Room Tip: yes, go to another hotel.
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  • Stayed May 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank barryp15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 May 2012

Excellent hotel, excellent location, Sara : the lady in charge of the guest relations was of great help and took extra efforts to make our 4 nights very special and comfortable. A very polite , attentive and helpful staff. The modern rooms have nespresso machine available.. which is a treat to coffee lovers.Would definately stay here the next time we are in Milan.

Room Tip: The modern rooms are a little small. the classic rooms are nice and spacious.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sjatin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 May 2012

If you have a room facing the road then you will be kept awake by the cars, trams etc.

Great levels of service and attention. Good location (the private entrance into via della spiga is a neat touch). Nice bar. Good breakfast.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2GentleTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 April 2012

A quick one-nighter on a business trip but this hotel left me with a good impression. The hotel oozes old world charm but the service is modern and superb. I like how the entrance to the property is very low key with the driveway obscured and almost unnoticeable from the street.

Those expecting or requiring very modern fixtures will be disappointed and those who don't appreciate the old world ambiance will probably find the rooms drab. I slept well, though probably more because I was exhausted than because of the comfort of the bed, which was pretty ordinary.

Didn't try the internet, food, or the gym (if they had one)

Location is excellent right adjacent to the high end shopping streets in the heart of the old town, and a short walk to the duomo.

Bottom line, with old world charm and character, the superb service and unbeatable location, everything else is secondary.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heehorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
86 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 31 March 2012

I stayed one night on business, and wished that I had more time to enjoy this hotel. It had old world charm and was very stylish. The rooms were large and the bed was very comfortable.

I agree with other reviews that this is a true Italian-style hotel and would recommend it.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelwithkids_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait Galleria 2000
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 March 2012

Though some of the rooms need refurbishing , all in all, it a nice hotel . Excellent dinning and attentive staff. Great location .

Room Tip: Ask for the newest refurbished rooms .
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sjabsheh2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baglioni Hotel Carlton

Property: Baglioni Hotel Carlton
Address: Via Senato 5, 20121 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Milan
#14 Spa Hotel in Milan
#16 Family Hotel in Milan
#17 Business Hotel in Milan
#35 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Baglioni Hotel Carlton 5*
Number of rooms: 87
Official Description (provided by the hotel):
The Baglioni Hotel Carlton is a 5 star hotel in Milan, Italy perfect for both leisure and business trips. It is situated in the heart of Milan, at the crossroads of culture, fashion and design, in a highly prestigious position: it directly overlooks Via della Spiga, the most celebrated shopping street in the city. Via Montenapoleone, the cathedral and the famous La Scala theatre are situated a short distance away. The Baretto al Baglioni is one of the most famous restaurants in Milan and the perfect meeting place for the Italian and international Jet Set. A renowned place of refreshment for those working in Milan, Caffé Baglioni, is ideal for small work meetings and major encounters. ... more   less 
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Also Known As:
Carlton Hotel Milan

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