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“Very nice hotel”

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Baglioni Hotel Carlton
Ranked #36 of 427 Hotels in Milan
Certificate of Excellence
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice hotel”
Reviewed 14 January 2014

We stayed at Baglioni end december 2013. We loved it! Concierge was very warm, friendly and helpful in directing us to must sees in Milan and restaurant reservations. Housekeeping was meticulous and thoughtful. Room decoration is grand and beautiful. Perfect location for shopaholic like me, which is right in the cobbled-stoned shopping streets (only for pedestrains, no vehicles) housing boutiques such as Bottega, Prada, Tod's, Chanel, Gucci, Moncler, Dolce&Garbana etc...
So you can carry your shopping bags up to your room when your hands are full.
My family and I really enjoyed the experience at Carlton Baglioni, Milan.
We are looking forward to staying there again...which will be next winter, dec 2014.

Room Tip: I like my room which was facing the shopping street, which is open to pedestrains only.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Theresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, 27 January 2014
Dear Guest,
Thank you very much for taking the time to share your experience at Carlton Hotel Baglioni on TripAdvisor.
We are extremely glad to know you enjoyed your stay with us in every aspect, from Concierge to Housekeeping, from location to decoration.
We look forward to welcoming you back on next winter.
Our best regards,
Carlton Hotel Baglioni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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526 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Murska Sobota, Slovenia
Level Contributor
127 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 4 January 2014 via mobile

I stayed here for one night while beeing in Milan. I was a bit surprised about this hotel. It has everything what you desire for in a top hotel. Food in restaurant was excellent, ambient very nice and personel in general couldnt get better. All the best.

Stayed January 2014, travelled on business
Helpful?
Thank Iztok P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, 27 January 2014
Dear Guest,
Thank you very much for sharing your experience at the Carlton Hotel Baglioni on Tripadvisor.
Being surprised in positive is always a good feeling and we are glad we could surprise you.
We loopk forward to welcome you again soon on your next trip to Milan.
Kind regards,
Carlton Hotel Baglioni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 December 2013 via mobile

I stayed here on a business trip last month and it was such a lovely experience. Carlton is a great boutique hotel with great service. Definitely felt special! The location of the hotel is just great as well. Right in the centre of the shopping area and walking distance to well-known cultural attractions. Highly recommended.

Stayed November 2013, travelled on business
Helpful?
1 Thank mesutkayalondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, 27 December 2013
Dear Guest,
Thank you for your comment.
It's a true satisfaction to us to know you had a good time at the Carton Hotel Baglioni during your stay in Milan.
The most important thing to us is that, besides appreciating our location and services, you could feel special.
We hope to welcome you back soon,
Carlton Hotel Baglioni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 December 2013 via mobile

What a lovely hotel right in the middle if all the action via de spiga . It's got this distinct old world charm and has a very friendly staff always courteous and ready to help

Will stay here again for sure spent 4 nights here and loved every minute

Stayed December 2013, travelled as a couple
Helpful?
Thank shaziazeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, 11 December 2013
Dear Guest,
Thank you for sharing your experience at the Carlton Hotel Baglioni with other travellers on TripAdvisor.
We are glad to know you enjoyed our location, style and the courtesy of our staff.
We look forward to welcoming you again soon in Milan.
Kind regards,
Carlton Hotel Baglioni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
92 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 8 December 2013

One of the best five stars hotel in Milan, very close to the high brands fashion district, very luxury rooms, classic, and very delicious breakfast.
Within walking distance to Domo (10 minutes), the only small problem is there is no café maker in the room.
The room rate is reasonable, considering that Milan hotels are very expensive in general. However try to book through Expedia, Hotels.com, rather than booking directly with the hotel.

Room Tip: Select a modern room.
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maldeiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, 11 December 2013
Dear Guest,
Thank you for your comment.
We are glad you appreciated our very central location and the beautiful surroundings of our structure.
On your next visit, please advise you would like to have a kettle in your room and we will definitely provide it for you.
We look forward to your next stay with us.
Best regards,
Carlton Hotel Baglioni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
1 review
Reviewed 7 December 2013

I stayed at the Baglioni back in mid-october, for a business trip. I could not have been happier ; I was greeted by the Guest Relations Manager right upon my arrival, swiftly provided with internet connection to start working and showed to a beautiful room. From what I could seen, the rooms are a mix of italian decorum and super modern amenities - the bathroom in particular was spotless. I had a business diner at the cosy restaurant, which serves great food. The location is incredible : you can basically walk to anywhere, and the hotel has a secret door to Milan's luxury streets. All in all, a very pleasant stay and perfect service!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauriane Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, 9 December 2013
Dear Guest,
Thank you for taking the time to share your opinion of Carlton Hotel Baglioni with other travellers.
We are extremely glad to know you enjoyed your stay with us and appreciated both our structure and the quality of our services.
We look forward to welcoming you back in a near future.
Best regards,
Carlton Hotel Baglioni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Siena, Italy
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 November 2013

My husband and I returned from a fleeting one night stay in Milan in order to help our son find an apartment to rent in Milan and decided on the Carlton Baglioni on a whim. Well what a find. From the moment we handed over the keys of our car we were whisked away and treated with excellent five star service and luxury. What was lovely was that the service was very genuine and personal and not at all intimidating. The check in was smooth and we were upgraded to a lovely comfortable and spacious room overlooking the Via della spiga. The room was 100% perfect, luxurious and stylish, quiet, restful with top of the range linen and toilettries. We have stayed at both the Baglioni in London as well as the Luna Baglioni in Venice and it is always a treat. Last but not least the concierge "Lino" was of enormous help to us and we will be able to thank him personally as we are returning for a pleasure trip for two nights on the 6th of December. Can't wait. Thanks to all of the staff.

Room Tip: I would definitely recommend the rooms at the back of the hotel overlooking Via della Spiga. They ar...
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonBaglioni, Responsabile relazioni con la clientela at Baglioni Hotel Carlton, responded to this review, 2 December 2013
Dear Guest,
Thank you very much for sharing your experience at Carlton Hotel Baglioni on TripAdvisor.
We are more than glad to know you had such a great time with us and also at other hotels of our group.
Your comments will be spread to our staff who is already looking forward to welcome you and your husband again soon.
Best regards,
Carlton Hotel Baglioni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baglioni Hotel Carlton

Property: Baglioni Hotel Carlton
Address: Via Senato 5, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Milan
#13 Spa Hotel in Milan
#16 Family Hotel in Milan
#17 Business Hotel in Milan
#30 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Baglioni Hotel Carlton 5*
Number of rooms: 87
Official Description (provided by the hotel):
The Baglioni Hotel Carlton is a 5 star hotel in Milan, Italy perfect for both leisure and business trips. It is situated in the heart of Milan, at the crossroads of culture, fashion and design, in a highly prestigious position: it directly overlooks Via della Spiga, the most celebrated shopping street in the city. Via Montenapoleone, the cathedral and the famous La Scala theatre are situated a short distance away. The Baretto al Baglioni is one of the most famous restaurants in Milan and the perfect meeting place for the Italian and international Jet Set. A renowned place of refreshment for those working in Milan, Caffé Baglioni, is ideal for small work meetings and major encounters. ... more   less 
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Also Known As:
Carlton Hotel Milan

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