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“Good Hotel if haven't got that special staff”
Review of Ibis Milano Centro

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Ibis Milano Centro
Ranked #156 of 428 Hotels in Milan
GreenLeadersBronze level
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good Hotel if haven't got that special staff”
Reviewed 25 June 2012

We had stayed in this hotel two times in this month . The first time was from 16-17/Jun, then we went to Florence and come back on 18/Jun , check out on 22/Jun.

In our first stay , the room was very clean and new although it was small, so we were very happy to stay in this hotel . Meantime , the staff were very nice and helpful too .

However in our second stay which came back on 18/Jun evening , we met a fat lady staff with "black" face to help us for checking in . We used about 20-25mins to finish the check in , as she needed talking to her colleague in the meantime. Her attitude and the sound of asking us the details of booking were really rude , actually we were quite angry about her attitude , but we needed her help to give us a nice room for coming 4nights, so we didn't say anything, just gave her back a smile .
After that as we gave her our luggage receipt (which saved in ibis hotel on 17/June )in the beginning , we didn't know why she gave us back once finished the check in , so we gave her back again for taking our luggage back , she was so rude (plus black face) to answer us " yes I open to you now you come to pick" .....
Anyway, we go to the room which she gave us , when we opened the room ... That was a smoking room !!! Then we tried to call the reception from the room telephone, but the lines were busy , so we took all of the luggage to downstairs again for asking changing room .... for sure this time we hadn't asked that black face fat lady again .. we asked other helpful stuff .
Actually we wanna find that fat lady staff name , but unfortunately , she no need to wear it on her cloth , may be she is the supervisor in this hotel, we were not sure if she was sick or just felt annoying from other customer , so that cause that impolite behavior to us . But anyway , it was not necessary to use that rude attitude or black face to her customers , right ?

There are 3 blocks in this hotel , the right hand block should be new renovated ... so the rooms in that block are quite new , however , the left two blocks rooms are quite old and a little noisy in the morning .

Overall , except that fat lady staff problem , we were happy to stay in this hotel which location is good , just 3 mins walk you would able to reach the metro station and use about 5.5Euro by taxi to Central train station . Hopefully , I would not need to see this fat lady again in next year .. (coz I will come back again by next year April ) ...

  • Stayed June 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Natual
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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English first
London, United Kingdom
1 review
Reviewed 25 June 2012

Very enjoyable, great place will stay again. My room was small but new, clean and practical. Service was good and the location was fantastic.

  • Stayed June 2012, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank MrMike1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recife, PE
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 June 2012

Nice location, not very touristy but close to the Milano Centrale train station, the Repubblica metro station and the Corso Buenos Aires, a shopping street. But be advised, there are not many good restaurants nearby. The hotel's restaurant might be a lifesaver sometimes, but it is a bit expensive and the food quality is quite variable: sometimes fine, sometimes not worth the price.

Overall, it follows the Ibis standard (with its pros and cons): very good value for money: professional (and in this particular case, also pleasant) staff, adequate room. Of course, do not expect any luxury.

I would stay there again.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rplj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, New South Wales, Australia
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 June 2012

We booked a " cultural package" where we received a double room, breakfast and tickets into the terrace of the Cathedral. Room was very clean, staff very polite and breakfast very good. Tickets were an added bonus- fantastic views on top of cathedral, not to mention a great look at the Flying Buttresses and statues. Location was good- short walk from train station and 15 to 20 minutes or a short tram ride to the city centre.
Only thing as with every Ibis hotel- no fridge.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 June 2012

Really good value for money hotel. Great location, close to the centre and Central station. Excellent breakfast. Clean and tidy room with air-con. Helpful staff. Only negative point were the lifts being so slow. Would love to stay again.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajarvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 June 2012 via mobile

Really enjoyed my stay here, the staff are so helpful and accomodating. The breakfast is well worth it although quite busy but all you can eat and great choice. The rooms are average size but are so clean and what you expect from a chain hotel. Also location is so close to the central station and a metro but walking through the park thats near to the city center is well worth it, id say 10mins.
You have to pay for wifi in the room but there are free computers in the lobby to use and there is a left baggage incase you check out but still want to sight see.
Would definatly stay here again!!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank loafiemay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funchal, Portugal
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 June 2012

I only stayed there one night. The room wasn't very big, breakfast was good and has a very central location, not far from the Teatro Alla Scala and from the Duomo.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pitiad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Milano Centro

Property: Ibis Milano Centro
Address: Via C. Finocchiaro Aprile 2, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#19 Green Hotel in Milan
#23 Best Value Hotel in Milan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Milano Centro 3*
Number of rooms: 439
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Also Known As:
Ibis Milano Centro Hotel Milan
Ibis Hotel Milano Centro

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