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“Very average and worn down”

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Novotel Milan Nord Ca Granda
Ranked #115 of 428 Hotels in Milan
GreenLeadersBronze level
Grasse, France
Level Contributor
216 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Very average and worn down”
Reviewed 29 March 2014

This Hotel was once a good Hotel i think. Now it lacks of the maintenance that is needed. The bathroom really is not working well (shower broken) and the air-condition/heating is very noisy and does not work well. Carpets are dirty.
We found it not good and to be honest - the Hotel just next door (not to mention any names) is much better and even cheaper but has a less prestigious name.
For my perspective - this Novotel is not on a quality level that Novotel usually is to be found at.
Disappointed.
Only to mention also a positive point: Breakfast was included in the price - maybe a concession to the overpriced room in relation to the value. I guess Novotel knows, there is work to be done here...Look forward to a hopefully renovated Novotel soon.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank globaltravellerworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMilanoNord, Responsabile reception at Novotel Milan Nord Ca Granda, responded to this review, 16 April 2014
Dear Guest,

We thank you for the time you have spend to comments about your last stay in our hotel Novotel Milano Nord Ca 'Granda.

Your comfort and well being are at the heart of our concerns, and contribute to the success of your stay in Milan is our main objective.

We thank you very much for your comments, and we wish to inform you that we have given utmost attention. Furthermore, we also inform you that actions have been taken to improve the quality of our service.

We look forward to continuing to have you as our esteemed customers and hope to welcome you back to the Hotel Novotel Milano Nord.

Enrico Del Bino
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
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Budapest
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 March 2014

My husband and me stayed 3 nights here in March. We were satisfied with the hotel room and the service. You can reach the downtown easily by metro (M5), tram (5) or with bus (42). The bus 42 just stop almost front of the Hotel and take you to the Central Station (approx. 25 minutes). The nearest metro station (M5) is also 5 minutes walk.
If you arrive to Malpensa airport the simpliest way to get to the Hotel: catch airport shuttle bus to the Central Station (16 EUR the round trip ticket) and then find the bus station 42 or tram station 5 at the other side of the building of Central Station. Don't forget to buy public transport ticket before :-)
The room was spacious enough with double bed and with a couch (it can be converted to double bed too). The bathroom was also clean and spacious (bidet also there). It was nice to have a little kettle in the room with teabags and coffee packet, you can make tea when you arrive "home" after a tiring day. The breakfast was perfect with real strong coffee :-)
Please note there is tourist tax (as in most of cities) 5 EUR/person/night you need to pay beyond the room prices.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank weva_budapest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovMiN, Responsabile reception at Novotel Milan Nord Ca Granda, responded to this review, 12 March 2014
Dear Guest,

We thank you for the time you have spend to comments about your last stay in our hotel Novotel Milano Nord Ca 'Granda.

Your comfort and well being are at the heart of our concerns, and contribute to the success of your stay in Milan is our main objective.

We thank you very much for your comments, and we wish to inform you that we have given utmost attention. We will share it with all the hotel staff. it's a pleasure to undestand that you enjoied your stay in Novotel Milano Nord Ca' Granda.

We look forward to continuing to have you as our esteemed customers and hope to welcome you back to the Hotel Novotel Milano Nord.

Enrico Del Bino
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lutry, Switzerland
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 7 March 2014

My family (2 adults, 2 children) stayed here on our way to Switzerland from Venice. The room was comfortable and clean. The front office staff was friendly and helpful, giving us a city map and explaining how to get to the tourist sites that we were interested in. My children liked the Children's Corner and the gym. There is also a corner for Internet use with a printer (unfortunately, the printer cartridge was out of ink that day so I was unable to print out a document, but as it wasn't an important document, I did not inform the staff at the reception counter. I did write a comment about this on the hotel computer though. Breakfast was good (guests under 16 years of age eat for free) with a good selection of breakfast items ie. bread, biscuits, pastry, cakes, cereal, yoghurt and hot food. The metro station (Line 5) is just about 400 m from the hotel. Just walk along Viale Ca Granda, then turn left into Viale Fulvio Testi and continue walking till you see the Metro sign (about 80m). It is an easy walk in an area with many apartment blocks and shops, well-lit so it felt safe even after dark. There is a shop on Viale Ca Granda (No.2) where you can get pizza, drinks, donuts, biscuits and instant noodles; we stopped there to grab some snacks as we walked back to the hotel from the Metro station after returning from Milan at night and the next morning, we also stopped by to get some pizzas as we walked to the metro station. It was convenient and the shopkeeper very friendly. The hotel was good value, and although not located in the city centre, it offered good access to public transport. I would definitely choose to stay here again as the price is reasonable, the stay comfortable and easy to get to the city.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiewSL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovMiN, Responsabile reception at Novotel Milan Nord Ca Granda, responded to this review, 12 March 2014
Dear Guest,

We thank you for the time you have spend to comments about your last stay in our hotel Novotel Milano Nord Ca 'Granda.

Your comfort and well being are at the heart of our concerns, and contribute to the success of your stay in Milan is our main objective.

We thank you very much for your comments, and we wish to inform you that we have given utmost attention. we will share it with all hotel staff.

We look forward to continuing to have you as our esteemed customers and hope to welcome you back to the Hotel Novotel Milano Nord.

Enrico Del Bino
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 26 February 2014

Very clean room, brand new, nice bathroom, and a very good breakfast . Nice hall room, with dedicated spaces for children, and a dedicated space for internet. Free wifi for 12 hours.
Good position, from the train station 10 min in taxi ( we paid 12€ during the night) very easy reachable in metro untill midnight

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with fru.pl

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovMiN, Responsabile reception at Novotel Milan Nord Ca Granda, responded to this review, 3 March 2014
Dear Guest,

Wethank you for your stay in Milano and for your comments.

They are very important to improove the quality of our service and we pay attention to it. We will share it with all hotel staff.

We look forward to welcom you soon in Novotel Milano Nord and we send you our best regards.

Enrico Del Bino
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
greece
Level Contributor
297 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed 25 February 2014

At 59 euros during the Milan fashion week, the white exhibition, the mipap exhibition, well you could not ask for less!!!!!
good and friendly staff, nice spacious rooms, clean, everything perfect.
the breakfast could have a little more variety and it is a little far from the duomo area.
but then it wouldn't have this price?
definitely recommended!!!!!

Room Tip: with a window and view to the pool
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paulGreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovMiN, Responsabile reception at Novotel Milan Nord Ca Granda, responded to this review, 3 March 2014
Dear Guest,

We thank you for your comments and for your stay in our hotel.

Guest's comments ave very importanto for us and we assure that we will share it with all hotell staff.

We look forward to welcoming you soon in Milano and we send you our best regards,

Enrico Del Bino
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Milan Nord Ca Granda

Property: Novotel Milan Nord Ca Granda
Address: Viale Giovanni Suzzani 13, 20162 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Bicocca
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Milan
#93 Luxury Hotel in Milan
#101 Business Hotel in Milan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Milan Nord Ca Granda 4*
Number of rooms: 172
Official Description (provided by the hotel):
Large modern international 4 star hotel, 172 rooms,central location,ideal for business:easy for Milan FairGrounds-550pax meeting rooms+leisure:FamilyPlan(2adults+2child in one room).Air-conditioned,restaurant,bar,big garage,swimming-pool,fitness centreHotel location provides easy access to all parts of Milan:Aiports(Linate+Malpensa),Station,Subway(1.5km with public bus)and Milan historic city centre+Montenapoleone shopping district.Sumptuous buffet breakfast from 6am,italian restaurant until 12pm. ... more   less 
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Also Known As:
Novotel Milan Nord Ca Granda Hotel Milan
Milan Novotel
Accor Milan Nord Ca Granda

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