Location is on the street, where parking is possible virtually anytime (in close proximity to Hotel) and vety very close to Duomo, La Scala etc.
Rooms with Santa Sofia view are extreamly noisy, especially during nighttime. Frequent emergency medical care cars rides with loud signals during the night make sleeping hardly possible.
Rooms are well equipped, but extreamly low in size. There is only appx 30 cm spaces between walls and bed on both sides.
Breakfast is only acceptable, nothing special. Breakfast room in not big enouph, what leads to frequent queing, up to 15 min waiting time.
We faced two strange situations in this hotel - first, all our requests concerning bedding, rooms location etc was omitted in reservation list in Hotel's computer system. Reception stuff informed us, that they had not received this information from our british travel agency. It seems very strange, considering the fact, that 2 other hotels in our trip, booked thru the same agency obviously had received our requests from agency and allocated us as requsted.
Second, upon arrival we were informed that requested extra bed for child costs 20€. We argued, that Hotel description on Booking.com indicated that children up to 12 years stay free for extrabeds. Reception firstly agreed with us, but then after internal conversation said, that free child bed is available only if the room has been booked thru booking.com.
We are frequent travellers, but we faces such unequal treatment of guests in european city hotel.
- Official Description (provided by the hotel):
- The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 165 fully soundproofed rooms. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more less
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- Also Known As:
- Uptown Palace Hotel Milan