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All reviews minute walk to the duomo star hotel buffet breakfast city centre metro stop mini bar wifi slippers fabio cathedral euro cappuccino neighborhood minibar
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Reviewed 27 March 2014

I wanted to say a big thank you to all your staff for making my first visit to Italy so enjoyable. But a special thank you to Omelia and Fabio the receptionists who went out of their way to try and help me when I had a big problem. I got home! The hotel really was first class, extremely clean, beautiful rooms and excellent value for money. Breakfast was great too! 

Date of stay: March 2014
Trip type: Travelled as a couple
1  Thank MariaCK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
uptownpalace, Operations Manager at Uptown Palace, responded to this reviewResponded 28 March 2014

Dear MariaCK,

we thank you so much for your feedback. We have appreciated the time you have spent in order to give us your opinion about your stay at Uptown Palace.

Glad to read your satisfaction with our service: the attention to details is very important for us!

We look forward to welcoming you back and soon to Milan.

Best Regards,

Alfredo Petrone
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

Stayed a week. Nice location, close to ATM station. Can walk to Duomo di Milano. Clean room and nice breakfast.

Date of stay: November 2013
Trip type: Travelled on business
Thank TYOBKK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
uptownpalace, Operations Manager at Uptown Palace, responded to this reviewResponded 13 March 2014

Dear TYOBKK,

thank you very much for taking the time to post your positive feedback on Tripadvisor.

Your satisfaction is our goal therefore we are very glad we have fully met your expectations.

Looking forward to seeing you again at the Uptown Palace.


Best Regards,

Alfredo Petrone
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2014

I've stayed during a week in the Uptown Palace and had a positive experience. It's really well located, close to Duomo, Galeria Vittorio Emmanuelle and La Scalla Theather. The breakfast is also good. The decoration is tasteful, although my bedroom (standard) was a little small. I had a problem with a broken frigobar and charges in the parking, but besides that the service is very efficient.

Date of stay: March 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank vaneskaaraujo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
uptownpalace, Operations Manager at Uptown Palace, responded to this reviewResponded 11 March 2014

Dear Vaneskaaraujo,

thank you so much for your positive review.

Our location is always very appreciated because it is very closed to the city center and to the most beautiful monuments.

The frigobar has been promptly repaired: thank you for your useful warning!

Concerning the parking, probably there was a sort of misunderstanding about the procedure and we are happy that you found a mutual solution with our colleagues of the reception.

We are looking forward to welcoming you back and soon to Uptown Palace.

Best Regards,

Alfredo Petrone
Operations Manager

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Reviewed 8 March 2014

This hotel made our 4 days business trip to Milan a beautiful experience!!!!
Everything was perfect...From bed linen to breakfast, the staff amazingly helpful and polite....and with a very nice taste of humor...The bathroom was excellent and the amenities included also de make up lotion AND toning lotion as well......The room was very nice and comfortable...We didnt miss a thing.The location is very good, only 50 meters from Crocetta metro station .....easy access to Navigli area and Brera..and also the Duomo.Very beautiful indeed....Thank you all.......

Date of stay: March 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Vasiliki_Gry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
uptownpalace, Operations Manager at Uptown Palace, responded to this reviewResponded 10 March 2014

Dear Vicky G,

thank you for taking the time to write this positive review about Uptown Palace.

We are happy to know you enjoyed your stay and we are looking forward to seeing you once again.

Kind Regards,

Alfredo Petrone
Operations Manager

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Reviewed 3 March 2014

This is a great modern hotel within 10 mins walking distance of the Duomo and main shopping areas. The metro station, Crocetta is just five minutes max if coming by public transport and easy to get to the airports and exhibition centres if on business, like us.

The rooms are clean, well laid out and very quiet. Bathrooms are above average. Very quick to check in/out and excellent service all round. Even umbrellas to borrow in the rain.

The bar area served some good cocktails and the bar snack menu looked OK. Saw some good food but did not try any, as there were some great restaurants and other bars nearby.

It was my birthday on one of the days and room staff must have spotted some cards. That evening I had a card from the hotel and a basket of beautifully wrapped biscuits.

Would certainly return.

Date of stay: March 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David_Dix
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
uptownpalace, Operations Manager at Uptown Palace, responded to this reviewResponded 5 March 2014

Dear David_Dix,

we are really delighted by your very nice feedback, thank you!

Glad to read your satisfaction with our rooms and staff: the attention to details is very important for us!

We really hope to welcoming you back soon to Milan.

Best Regards,

Alfredo Petrone
Operations Manager

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