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“Good”
Review of Uptown Palace

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Uptown Palace
Ranked #55 of 428 Hotels in Milan
Certificate of Excellence
Ludhiana, India
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good”
Reviewed 3 July 2014 via mobile

Nice clean hotel, helpful staff, abt 7 mins walk to duomo area, very good bathrooms, good room size (rooms with front street view are bigger), decent breakfast..highly recommend! !good shopping near the hotel.

Stayed June 2014, travelled with family
Helpful?
Thank charushreegoyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uptownpalace, Operations Manager at Uptown Palace, responded to this review, 4 July 2014
Dear Charushreegoyal,


thank you so munch for choosing Uptown Palace for your visit in Milan.

We look forward to welcoming you back and soon to our hotel.


Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Warsaw, Poland
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 June 2014

Very clean,10 minutes walk to Pizza del Duomo with good breakfast and rich TV sat offer.
18 EUR for transfer from Linate by taxi - it took 20 minutes. Very good located, much better than Best Western Colombo on the north of the centre with the same pricing.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uptownpalace, Operations Manager at Uptown Palace, responded to this review, 3 July 2014
Dear Adrian A,

thank you for taking the time to write a comment about your stay at Uptown Palace.

We are happy to know you enjoyed your stay and we are looking forward to seeing you once again.

Kind Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 June 2014 via mobile

By public transport, easy to find. One of the nicest hotels ive ever stayed in throughout europe. Very content with this hotel. Will stay again. Good breakfast to also set you up for the day. Nice extras included gives it classy feeling.

Stayed June 2014, travelled with family
Helpful?
Thank oDoNnGhaIlLe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uptownpalace, Operations Manager at Uptown Palace, responded to this review, 1 July 2014
Dear oDoNnGhallLe,

we thank you so much for taking the time to post your positive feedback.

We look forward to welcoming you back and soon to Uptown Palace.

Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, Massachusetts
Level Contributor
156 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 27 June 2014

I stayed here for a business trip. Even though the rooms are small, they are smartly decorated and convenient. The location is 10 min from the Duomo but still away from the tourists. Safe neighborhood. Breakfast was international.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angelina_Serra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uptownpalace, Operations Manager at Uptown Palace, responded to this review, 30 June 2014
Dear Angelina_Serra,

we are delighted by your nice feedback, thank you!

We really hope to welcoming you back soon to Uptown Palace.

Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 June 2014

Although we stayed one night, it was so nice to have such a comfortable hotel after traveling through Europe for two weeks. The bed...incredible, the bathroom..finally a large shower and nice amenities to go with it! Don't take their opinion on restaurants, they aren't the best in the city and are probably connected in some way. There is a hole in the wall authentic italian place on one of the block behind the hotel if you can find it, you must go. Purely locals and their large families and the most incredible food and service. So authentic, english is barely understood/spoken there. Anyway, stay here if you need some comfort at a great price for this city!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelife22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uptownpalace, Operations Manager at Uptown Palace, responded to this review, 23 June 2014
Dear Travelife,

thank you for your review.

Our rooms are always very appreciated thanks to the modern furniture and the original design.

For dinner we suggest you to try our Uptown Restaurant: it is extremely elegant and modern and all our dishes are offered à la carte and prepared using only selected local ingredients.

We will surely take into consideration your remarks and suggestions.

We really hope to welcoming you back soon to Milan.

Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2014

I came here for a business trip so was put into a hotel by my company. Overall, the hotel is fine - nice decor, good location but I was a bit underwhelmed. The staff weren't rude but nor were they particularly friendly (I travel to Italy a lot so am comparing other Italian hotels and staff with this one). The wifi was touchy and I got charged for each device which is annoying. My major complaint is that the AC was set at 23.5C which during a heatwave (34C) meant I didn't sleep all that well.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andrewlim7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 13 June 2014 via mobile

Beware, there is no gym or spa at this hotel. We were fooled by a copycat website giving false information. Convenient location. Definitely a business hotel. Staff friendly & helpful. Very well placed for Linate airport. Now I need to write more to get to 200 characters Why?

Stayed June 2014, travelled as a couple
Helpful?
Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uptownpalace, Operations Manager at Uptown Palace, responded to this review, 16 June 2014
Dear Christopher C,

we thank you for the time you spent to write your review.

We confirm you that at the moment we have not a SPA or a fitness area and in our official website there is no mention of this .

We are pleased that you appreciated our location and our staff.

We look forward to welcoming you back and soon to Milan.

Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Uptown Palace

Property: Uptown Palace
Address: Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)
Region: Italy > Lombardy > Milan
Amenities:
Business Centre with Internet Access Free Breakfast Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#38 Business Hotel in Milan
#41 Family Hotel in Milan
#44 Romantic Hotel in Milan
#48 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Uptown Palace 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 165 fully soundproofed rooms. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more   less 
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Also Known As:
Uptown Palace Hotel Milan

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