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“Excellent hotel”

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Windsor Hotel Milano
Ranked #50 of 431 Hotels in Milan
Certificate of Excellence
Reviewed 17 August 2014

Really nice hotel. I felt like we tricked them because it was so nice, but the price was fantastic. The minibar was free with sodas and water, which was really nice as we were there in August. Just be aware that they are 50 m from a specific exit of the metro stop and there are 4 exits. Check the map in advance if you walk to the hotel. It is very convenient from Milano Centrale train station and the metro to go elsewhere. It also is not a terrible walk down to the Duomo and the surrounding area as we did it both days. Great bathroom and nice beds with a large breakfast buffet included. The street can be a little noisy on the one side due to the trolley, but it wasn't disruptive for sleeping.

Room Tip: Viale Monte Santo is the street with the trolley running right alongside the hotel.
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Abbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 20 August 2014

Dear guest Abbie K,

We greatly appeciate you taking the time to write such a beatiful review. We are extremely delighted that you enjoyed the great variety of our buffet breakfast and our strategic location. But we are even more happy that you found your room to be peasant, well appointed and peaceful, allowing you to have a relaxing night's sleep.

We sincerely hope to welcome you back soon.

With our best regards,

Guest relations team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 17 August 2014

We arrived early to the hotel before normal check in, thankfully we were told our room was available- which we were thankful for after an early start in the uk!
The location was very near the train station and quite near the city centre.
The Room was fantastic, decor was very modern and spotlessly clean.
Information packs provided on the hotel and what was available was good. Maps of the city and leaflets for attractions are available in the lobby.
First problem we hit was at 8am the next morning when building work in the hotel started and woke us up, not what we wanted after a tiring day the day before. We had no warning of this and no apology there after.
Friendly staff was hit and miss depending on who was at the reception desk.
I'd recommend the hotel just certain problems that need ironing out.

  • Stayed: June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Allie1612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 20 August 2014

Dear guest Allie1612,

We sincerely appreciate you taking the time to write your feedback and we are extremely pleased to read that our buffet breakst, the modern style and the cleaninless of our renovated rooms stood out to you.

It is a pleasure to allow early check in to our guests if their room is already available, and it is very nice to read that you appreciated the gesture.

However we are truly disappointed that the unexpected emergency plumbing work didn't allow you to sleep peacefully.

And we are sorry that not all the members of our staff were able to reach the level of service that we strive to achieve. We apologize for the unpleasant behaviour and the inconvenience caused to you, and we assure you that your words will be regarded in a constructive manner.

We truly hope to welcome you back again on your next visit to Milan.

With our kindest regards,

Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

Stayed in late July this year (2014) the web booking worked well, and a car park space was provided on request. Prompt reply in English to email was good. The location is excellent, and yes it's a city centre hotel, so some rooms may experience noise, but our experience was good, the room was quiet with windows sound proofed. The price paid was excellent for this standard of hotel. Friendly helpful staff and a good buffet breakfast. The car park is over the road and underground and the attendant running this was very helpful. Wi Fi worked well and was free. Nice stay.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
Thank TravellerJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 16 August 2014

Dear guest Traveller,


We really appreciate you taking the time to share such a great review. We are happy to read that you enjoyed all our main features since it is our sincere goal to exceed our guests expectations at every point throughout their stay.

We will pass along your kind words to our staff, as they will be very pleased to hear that they contributed to your stay.

We sincerely hope that we will have the pleasure of welcoming you back very soon.

Warm regards,

Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014 via mobile

Great rooms and amazing king size bed. Clean and nicely decorated. Very central and near the metro. Don't expect a bar, room service or anything else. The staff is nice and gave me good advices on local restaurants. I can definitively come back.

Stayed: August 2014
Thank Matteo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 14 August 2014

Dear guest Matteo L,

We deeply appreciate you writing such kind words. It's a real pleasure to read that you were so greatly impessed by our rooms and our location, but we are even more delighted to know that the frinendliness of our rerception staff stood out to you. We will be happy to pass along your compliments.

However we are sorry that your stay coincided with the holiday closure of our restaurant and bar.

We sincerely hope to welcome you back and have the opportunity to delight you with the amazing cocktails of our bar and the delicious dishes of our restaurant.

Our kindest regards

Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

We stayed at the Windsor for one night following our arrival in Europe at the start of our vacation. The staff was wonderful and very helpful, easing our transition and minimizing our "mental jet lag." The facilities are beautiful, clean down to the shine and conveniently located. Recommend highly!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank amhlooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 11 August 2014

Dear guest amhlooper,

We deeply appreciate you finding the time to share such a great review. It is our sincere goal to know that you had such a remarkably comfortable stay with us.

We sincerely hope to welcome you back soon.

With our kindest regards

Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Nice hotel, nice service and people. Very close to the subway and to the city center. A bit noisy if you sleep next to the road and pmaybe the beakfast is not so various but good quality of products. .

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Virgin5971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 9 August 2014

Dear guest Virgin597,

We appreciate you finding the time to leave us your review. We are happy that you enojoyed the friendliness of our staff and our strategic location.

However we are disappointed that the variety on our buffet breakfast didn't meet your expectaions, even if you were satisfied by its quality. We will pass along your feedback to our kitchen staff in order to raise the level of our service.

Looking forward to welcome you back here at the Windsor Hotel soon.

Best regards

Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

The hotel is in a good location, near the Republica station and even well located if you arrive by train using the Milano Centrale station.

The tourist attractions, like Duomo and Victorio Emanuelle II are not far, and if you like running, you can run in the "Giardini Pubblici Indro Montanelli", a public garden with a 1 mile turn that is located in a walkable distance from the hotel also (about 1200m).

The only remark i have about the accomodations are about the bathroom, that is very tight.
The breakfast is very good!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank emarques3338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 6 August 2014

Dear guest emarques3,

Thank you for taking the time to share your feedback from your recent stay with us. We are delighted that you enjoyed our rich buffet beakfast and our close proximity to one of the most beatiful park of the city and the other gems of the Milan.

we sincerely hope to welcome you back soon.

With our kindest regards

Guest relations team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Windsor Hotel Milano

Address: Via Galileo Galilei 2, 20124 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#44 Luxury Hotel in Milan
#57 Business Hotel in Milan
#64 Romantic Hotel in Milan
Price Range: £90 - £247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windsor Hotel Milano 4*
Number of rooms: 99
Official Description (provided by the hotel):
Choosing Hotel Windsor you'll enjoy the most elegant district of Milan: the so-called Quadrilatero della moda and Corso Como are the boundaries of this area; the hotel is also at a short distance from the next coming Porta Nuova business centre that will draw the future profile of the city. The location is strategic because it is just outside of the limited traffic C area, so our guests can leave their car in our parking garage and move freely on foot or by public transport. We are situated at 150 meters from Repubblica railway station, where to get the metro M3 "yellow line" integrated with the railway passing, and we are just at 10 minutes walk from Milano Centrale railway station, a further advantage for those arriving by train. ... more   less 
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Also Known As:
Milan Windsor Hotel

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