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Windsor Hotel Milano
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Reviews (2,147)
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All reviewsporta nuovacentral stationnice hotelcorso comofree mini bartram stopminute walkstayed for nightsexcellent breakfastclean roomswalking distanceby footlarge bathroompublic transportationnice roomsingle roomcity centre
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815 - 820 of 2,147 reviews
Reviewed 22 August 2014

We enjoyed the trip by the help of the staff of the this hotel,esp mr. Stefano ingraiti was so kind and helpful. We were impressed by the beauty and convenience of windsor. We would love to come back next year to live here. It is so easy to get anything at carrefour and pharmacy closeby.

Room Tip: No idea. My room 628 is perfect!
  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Yiming Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 23 August 2014

Dear guest Yiming Z,

Thank you veyr much for taking the time to share such a great review. We are thrilled to read that you and your family were so positively impressed by the whole experience here at the Windsor Hotel. We will be happy to pass along your kind words to our staff, especially to our colleague Stefano at the reception, as they will be delighted to know that their friendliness stood out to you.

We sincerely hope to welcome you back soon.

With our warmest regards

Guest Relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

The hotel was good enough and cheaper than the rest of the hotels in the area. Service was great and the breakfast was good enough.

Only problem was that in August most of the places in Milan are close due to holidays, includig the restaurant in the hotel. But is not a hotel problem is just the way it is.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Alejandro J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 23 August 2014

Dear guest Alejandro,

We deeply appreciate you finding the time to leave us your feedback and we also appreciate your understanding about the summer holiday closure of our restaurant.

Anyway we are truly happy that we met your expectations througout your stay with us.

we sincerely hope to welcome you back soon.


Our kindest regards,

Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Really nice hotel. I felt like we tricked them because it was so nice, but the price was fantastic. The minibar was free with sodas and water, which was really nice as we were there in August. Just be aware that they are 50 m from a specific exit of the metro stop and there are 4 exits. Check the map in advance if you walk to the hotel. It is very convenient from Milano Centrale train station and the metro to go elsewhere. It also is not a terrible walk down to the Duomo and the surrounding area as we did it both days. Great bathroom and nice beds with a large breakfast buffet included. The street can be a little noisy on the one side due to the trolley, but it wasn't disruptive for sleeping.

Room Tip: Viale Monte Santo is the street with the trolley running right alongside the hotel.
  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Abbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 20 August 2014

Dear guest Abbie K,

We greatly appeciate you taking the time to write such a beatiful review. We are extremely delighted that you enjoyed the great variety of our buffet breakfast and our strategic location. But we are even more happy that you found your room to be peasant, well appointed and peaceful, allowing you to have a relaxing night's sleep.

We sincerely hope to welcome you back soon.

With our best regards,

Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

We arrived early to the hotel before normal check in, thankfully we were told our room was available- which we were thankful for after an early start in the uk!
The location was very near the train station and quite near the city centre.
The Room was fantastic, decor was very modern and spotlessly clean.
Information packs provided on the hotel and what was available was good. Maps of the city and leaflets for attractions are available in the lobby.
First problem we hit was at 8am the next morning when building work in the hotel started and woke us up, not what we wanted after a tiring day the day before. We had no warning of this and no apology there after.
Friendly staff was hit and miss depending on who was at the reception desk.
I'd recommend the hotel just certain problems that need ironing out.

  • Stayed: June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Allie1612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 20 August 2014

Dear guest Allie1612,

We sincerely appreciate you taking the time to write your feedback and we are extremely pleased to read that our buffet breakst, the modern style and the cleaninless of our renovated rooms stood out to you.

It is a pleasure to allow early check in to our guests if their room is already available, and it is very nice to read that you appreciated the gesture.

However we are truly disappointed that the unexpected emergency plumbing work didn't allow you to sleep peacefully.

And we are sorry that not all the members of our staff were able to reach the level of service that we strive to achieve. We apologize for the unpleasant behaviour and the inconvenience caused to you, and we assure you that your words will be regarded in a constructive manner.

We truly hope to welcome you back again on your next visit to Milan.

With our kindest regards,

Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

Stayed in late July this year (2014) the web booking worked well, and a car park space was provided on request. Prompt reply in English to email was good. The location is excellent, and yes it's a city centre hotel, so some rooms may experience noise, but our experience was good, the room was quiet with windows sound proofed. The price paid was excellent for this standard of hotel. Friendly helpful staff and a good buffet breakfast. The car park is over the road and underground and the attendant running this was very helpful. Wi Fi worked well and was free. Nice stay.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
Thank TravellerJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_WINDSOR_MILANO, Responsabile relazioni con la clientela at Windsor Hotel Milano, responded to this reviewResponded 16 August 2014

Dear guest Traveller,


We really appreciate you taking the time to share such a great review. We are happy to read that you enjoyed all our main features since it is our sincere goal to exceed our guests expectations at every point throughout their stay.

We will pass along your kind words to our staff, as they will be very pleased to hear that they contributed to your stay.

We sincerely hope that we will have the pleasure of welcoming you back very soon.

Warm regards,

Guest relations team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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