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“Absolutely Perfect.”
Review of Hotel Berna

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Hotel Berna
Ranked #13 of 428 Hotels in Milan
Certificate of Excellence
Alabama
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Absolutely Perfect.”
Reviewed 24 March 2011

Fantastic service, lovely breakfast and free minibar (soda, water and juice). Very friendly and helpful, perhaps the best service we've ever gotten at a European hotel. The rooms are a bit small and not fancy, but the experience of the hotel is wonderful. It was nice and quiet at night. I strongly recommend this hotel for your next stay in Milan.

  • Stayed March 2011, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lawbooks01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Rome, Italy
2 reviews
Reviewed 23 March 2011

we were unable to access wifi in our room and when we used the computers downstairs to access, found the internet slow and kept dropping out.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank sjk49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kos, Greece
1 review
Reviewed 23 March 2011

Everything was more than satisfactory ,with small details that make a difference. Just 3 minutes away from the central station and quiet nevetheless .With a smile and positive attitude. If the room was a little bit bigger i would say that it was perfect.definetely recommended although as you will notice it is not the cheapest one in milan

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karmagr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
644 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
Reviewed 22 March 2011

I know these reviews are getting repetitious but Hotel Berna just about has it all: location, awesome breakfast, wonderful staff, and more. We won't stay anywhere else in Milan. It was very convenient to the train station, metro, airport bus, and auto rental. The breakfast had something for every taste and the free cold drinks in the mini-bar and coffee and cookies in the lobby were a great feature. The staff was friendly, helpful, and always smiling. We got great restaurant recommendations that exactly suited our requirements. We loved the free WiFi in the room but there were several computers available for guests to use in the lobby. That it is completely non-smoking was another big plus for us.

Now the place is not perfect. Our room was large by Italian standards as was the bathroom, but the shower was truly the smallest I have ever seen. Bedside reading lights could be improved and we would have liked a way to keep the window open a little farther. The empty water bottle worked but we were concerned in case it became dislocated.

All in all we had a great stay in a great hotel.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank solomon5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 March 2011

The hotel was good located within easy walking distance of the train station.Comfortable private lounge area with complimentary tea and coffee. Nice lounge bar with complimentary bar snacks. The room was a double but was too small to have an extra person sharing with us. We were on the ground floor and the window opened on to the street so it was a little noisy. The breakfast was substantial with very good coffee. The staff were friendly and polite. Nothing was too much trouble.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdelaideIsabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
135 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 21 March 2011

We stayed in Berna 2 nights in March and it was a good experience. Very convenient reservation system, exceptional pre-arrival communication from the hotel side, good location (10 min. walking distance from central station and 30 min. from Duomo) with a number of good restaurants not very far.
They have 2 buildings and we stayed in an "adittional" one, which is right in front of the hotel itself. Rooms were not big, but spacious enough, clean and in complete order. The only inconvenience was that due to cold mornings and rain we had to wear something to get to breakfast. By the way, breakfast was a huge plus to the hotel score card, comparing with many other italian hotels of the same level - great choice of everything (except fish, only).
Berna hotel can be proud of its receptionists - very helpful, patient, skilful gentlemen with very good english were always at guests disposal.
When in Milan next time we would stay at Berna again.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irina94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 March 2011

Very convenient for airport or train. Right next to train station and metro and easy to get around city. Very friendly staff. Excellent breakfast. Room was small but clean, comfortable and cozy.

  • Stayed February 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Berna

Property: Hotel Berna
Address: Via Napo Torriani 18, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#2 Family Hotel in Milan
#6 Romantic Hotel in Milan
#6 Business Hotel in Milan
#12 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Berna 4*
Number of rooms: 116
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more   less 
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Also Known As:
Berna Hotel Milan
Hotel Berna Milan

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