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Hotel Berna
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Reviews (6,942)
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4,702
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3,836 - 3,841 of 6,942 reviews
Reviewed 10 July 2011

We had a 3 night stay at the Berna Hotel. We caught the shuttle bus from Malpensa Airport to Milan Central Station and the walk from the station to the hotel is a few minutes stroll.
We arrived well before check in time, but the hotel took our luggage so we could go out for the day. We were upgraded to a room in the Berna Tower directly across the street, and the bellboy took us over with our luggage and showed us our room (we believe that the main hotel uses conventional keys for the rooms whereas the tower room had electronic keycards).
The room was clean and a reasonable size, en-suite with shower. Toiletries were a little limited, but we rang down for a couple of items and these were brought over quickly and without charge.
The TV was flat screen and English channels were pretty limited.
The bed was very comfortable and the room quiet. There was a free non-alcoholic minibar which was restocked each day with water, coke and fruit juice. There was a computer in the tower lobby as well as fruit.
Breakfast was eaten in the main hotel, and the selection was very good with toast, cereals, fruit salad, pastries, yoghurt, cheeses, meats, tea, coffee and juices.
Hotel reception had constant tea and coffee available, as well as small pastries later in the day. The 4 computers had internet access free of charge (via a code from reception), and also free WIFI was provided in the rooms which worked fine.
We walked to the Duomo in approx. 25minutes There are restaurants close to the hotel.
We caught a train to Como which took about around 30 minutes and not too expensive, note the toilets in the station were clean but there was a small charge.

We did have a couple of minor issues during our stay however they were quickly resolved except
we did fill in a maintenance request form for a couple if small items which did not get fixed during our stay.

We found all the staff to be very friendly and helpful, and would thoroughly recommend the hotel.

  • Stayed: June 2011, travelled as a couple
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1  Thank Andy123Northampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2011

1. We stayed in the new wing which is very clean with very reasonably sized rooms and clean bathrooms
2. Free wifi and mini bar!
3. Very helpful staff: there was a particular Romanian staff (young guy) who was polite, friendly and recommended an excellent choice of restaurant (Italian) just 400m from the hotel (Sebbetini 18)
4. Very close to the central station (train) and metro stops.
5. Breakfast is included and breakfast spread is good.
6. The best value for money hotel stay of our 7 night Italian adventure (pity we stayed only for 2 nights)

Only slight quibble: no room service on Sundays

Room Tip: No tips, just book!
  • Stayed: July 2011, travelled as a couple
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Thank Whash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2011

The free internet was a bonus. Guests are pampered with coffee/tea/water and cookies while surfing. Our rooms are excellent....thoroughlly clean.

All the staff are friendly, courteous and cheerful !!! This has made our stay in Milan a highly memorable one.

  • Stayed: July 2011, travelled with family
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Thank Toorex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2011

read all the reviews of the hotel was pleased that I choosed this hotel very central to station and can get a train real easy.
hotel is a bit old but provides all the amenities staff very helpful.
breakfast is good.
but for some reason trip advisor website was blocked from hotel wifi weird ....

  • Stayed: July 2011, travelled with friends
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Thank M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2011

Good location for main train station, 5 minute walk. Room (108) was quite large but the bathroom was tiny, couldn't dry yourself in it. Wifi didn't work in room but was ok in reception. Barman very good and attentive, reception gentleman was unfriendly and never smiled.

  • Stayed: July 2011
    • Value
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Thank Alij1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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