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“Excellent hotel” 5 of 5 bubbles
Review of Hotel Berna

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Hotel Berna
Ranked #14 of 430 Hotels in Milan
Certificate of Excellence
Scotland. (glasgow)
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Excellent hotel”
5 of 5 bubbles Reviewed 8 June 2012 via mobile

We stayed here 4 nights as it was our first trip to Milan and were recommended this hotel from a friend.
The hotel was spotlessly clean, spacious room and the breakfast was lovely with plenty of choice.
Max at the bar was very kind and always remembered what we liked to drink which was nice. We visited all of the tourist sites and the hotel was a few minutes walk from the central station which was great!
All in all the hotel was faultless and we really enjoyed our stay!
If going back to Milan we would definitely choose to return to this hotel!

Stayed June 2012, travelled with friends
Helpful?
1 Thank xLisax_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Melbourne, Australia
Level Contributor
82 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 8 June 2012

From the time of our booking we were more than impressed with the Management of this hotel.They kept in contact and I received an email wishing me Happy Birthday 2 weeks before we were due to stay. We arrived from the airport by bus at the train station and it was an easy walk from there.
Great room, clean and comfortable. Complimentary goodies in the fridge and also in the lobby.
A fabulous breakfast with all the staff extremely friendly and helpful.
We stayed at many hotels on our trip but I would say the Hotel Berna really goes the extra mile.

  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank deewubleu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bern
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

As older travellers we choose our hotels very carefully. We look for good value, location and well managed accommodation. Hotel Berna is one of those rare hotels where one wants to stay in and skip the tourist sights! We didn't of course but Berna is truely exceptional! It is attractive, welcoming, helpful, gracious, responsive, comfortable, clean and excellent value. The friendly, service-oriented staff are very well trained and exert themselves to make sure that you are catered for and happy.

Breakfast was probably the best we have ever encountered; the staff, food selection and quality was outstanding. The lounge area with comfortable chairs, coffee and internet is a wonderful innovation for travellers arriving or leaving. We appreciated having somewhere pleasant to wait and rest.

Milan railway station is very close for metro and train connections; this station is one of the best in Europe and very straight-forward to negotiate.

We are now is Switzerland and although things function well here the people have been quite a shock. We miss Hotel Berna and we miss the Italians. How about Berna management come and teach the Swiss what service should be like??

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank oysterpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 June 2012

Hotel Berna is an outstanding hotel. The staff is extremely helpful and kind, the breakfast was delicious, and the rooms were VERY clean and comfortable. Several nice touches included free water/sodas in the room fridge, toast and coffee for free in lobby, candy/chocolate/apples at the front desk, cookies upon arrival and departure, and free wi-fi and plenty of computers in lobby. Great value!! I would love to stay there again next time I visit Milan.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank liz w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krakow, Poland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

We are very pleased to say that staying in your hotel proved a truly inimitable pleasure for all four of us who came to Milan to attend a medical congress. The hotel staff was extremely helpful throughout, their English was simply impeccable and we particularly appreciated their help in directing us about the city and to all its attractions, even the markets with regional food. We were particularly taken by a homely ambience which added considerably to overall comfort. The buffet breakfast was very much an experience within its own right, with a great abundance of excellent foods, fresh and succulent fruit and a great selection of coffees, very attentively served to the table upon every individual request.
And last but not least, the location was very handy for access to the city transport and the airport.
We would not hesitate to recommend it to any discerning business travellers who are always on the lookout for excellent value for money!!!

All the very best,
Teresa, Mirek, Justine, Pauline (Krakow, Poland)

  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Teresa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 6 June 2012

A great location if you are traveling by train. Very clean, great breakfast and professional staff.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Al B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kildare
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 6 June 2012

This hotel is perfect for a break in Milan, we stayed there for 4 nights in June 2012 and could not find one bad thing to say about the hotel. The staff are friendly and efficient, the hotel rooms are clean & well equipped. Despite being a busy hotel the rooms seem well soundproofed as we slept soundly every night with no noise or disruption any night.
The hotel breakfast buffet is great, huge selection to suit everyone's needs and we really enjoyed it every morning.
The hotel location is a 5 minute walk from central station, we found this great because the bus to and from the airport leaves from there, we also used the metro to travel around Milan and took day trips by train to Verona and Lake Como. The hotel is a perfect base for touring for this reason.
I would not hesitate to recommend this hotel to anyone visiting Milan.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank holmakerrachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Berna

Property: Hotel Berna
Address: Via Napo Torriani 18, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#2 Family Hotel in Milan
#6 Business Hotel in Milan
#6 Romantic Hotel in Milan
#13 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Berna 4*
Number of rooms: 116
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more   less 
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Also Known As:
Berna Hotel Milan
Hotel Berna Milan

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