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“Can't wait to return!”
Review of Hotel Berna

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Hotel Berna
Ranked #13 of 428 Hotels in Milan
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Can't wait to return!”
Reviewed 22 September 2012

My wife and I recently visited Milan and opted to stay at the Hotel Berna, a decision based largely on the views and comments of other Tripadvisor members and the fact that we were able to get good rates throught Booking.com. We stayed for three nights, then had a two-night break in Bergamo before returning to the Berna for a further two nights before returning home.

To be honest, we were slightly apprehensive about the hotel's proximity to the main railway station, with all the horror stories we'd heard about that place, but we needn't have worried. Not only was the station itself nothing like as bad as we'd been led to believe - sure, there are some unsavoury characters hanging around, and you do need to watch your back some of the time - but we never felt threatened at any time. The main advantage, of course, is that the Berna is only a few minutes easy walk from Milano Centrale, a really big plus when you're new in town.

Anyway, back to the hotel. When we arrived a week ago (Friday 14 September) we'd had a very long day, it was about 7.30pm, and just wanted to check in and dump our bags so we could catch a meal and a glass of wine or two before hitting the sack. The staff at the hotel were utterly amazing, all of them, but as Cesare was the first staff member we had contact with, he gets a special mention! He took care of us from the word go, and best of all, we were given a free upgrade to the Tower rooms across the street from the main hotel. The rooms there really are special. Check-in was speedy and effortless.

The buffet breakfast was like nothing we'd ever seen - tables bursting with food of the very best quality and variety, and some of the most attentive staff we've ever come across. We had five mornings of Berna's buffets and our expanded waistlines are living proof of that!

Our second stay at the Berna later in the week was just as delightful, even though this time we were given just a standard room (which, after all, was what we had paid for) in the main hotel. Here again, this room was very well appointed and we lacked for nothing in the way of comfort.

The hotel is very close to the Metro, and there are plenty of bars and restaurants in the area if you want to venture out (some better than others, of course, and the more obvious 'tourist traps' are best avoided - in particular there is one right across from the main hotel whose name escapes me, but don't touch it with a barge pole). If you like Chinese, head up towards the station, go right on Via Vitruvio, stay on the right-hand side of the street and keep walking for a few minutes until you reach the DA XIN (V. Vitruvio 30). It looks very unprepossessing from the outside but the interior is quite delightful, and the food is to die for - for sure, the cheapest we had in Milan, with good-sized spring rolls at 1 euro and mains ranging from 4-6 euros, and rice for 1 euro 50. Amazingly good value, and very, very tasty to boot.

We hope to go back to Milan next year, even if only to use the city as a jumping-off point for other destinations in northern Italy, and we can be secure in the knowledge that we have found a perfect home-from-home in the form of the Hotel Berna. We cannot wait to go back. Very strongly recommmended.

  • Stayed September 2012, travelled as a couple
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Helpful?
Thank RoidEcosse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ottawa, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 September 2012

The attention to detail that Hotel Berna places on everything is second to none. Fantastic staff, rooms are modern and clean. I even received a personalized welcome sheet with a map of Milan, directions to get to the Duomo, hotel details, etc. The sheets on the bed were so soft! All non-alcoholic beverages were free from the mini-bar too. Breakfast was a jaw dropper...what a treat! In the three weeks we were in Italy it was so nice to walk into such a wonderful breakfast buffet. The hotel is less than a 5 minute walk from both the train and metro station. It was an easy four stops (10 mins) on the metro to get down to the Duomo. I say this because during our time in Italy we were often staying at hotels that were closer to the attractions that we were interested in seeing. In this particular case, I am so glad we made the decision to stay at Hotel Berna. Thanks Hotel Berna for making our stay so memorable!

  • Stayed September 2012, travelled as a couple
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Helpful?
Thank Clopedium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 21 September 2012

We were very happy with our stay at Hotel Berna. We loved the attention to detail right down to the choice of pillows and room temperature. Unfortuntely we had to leave very early the next morning and did not get to experience the buffet breakfast. We were however provided with a breakfast pack to take with us which seemed to have been missing some items but we appreciated the gesture. We would definitely stay at the Hotel Berna on our next visit to Milan.

  • Stayed September 2012, travelled on business
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Helpful?
Thank Linda861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loudon, Tennessee
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 September 2012

Milan was our last stop in Italy. We planned our trip around a La Scala ballet performance and tickets to the Last Supper. Hotel Berna was a delight. Our room was in the 4-star tower across the street from the main hotel entrance, the upgrade I would recommend. Everyone at the front desk bent over backwards to help us. We purchased the "Love Bird" package, where they decorated our room with chocolates and provided us with a bottle of champagne. How neat! Our room was modern and clean with the most comfortable bed, towels and pillows of our trip. It also came with luxurious terry cloth robes, and bath slippers. The management emailed us with many choices to make prior to our arrival, and the housekeeping staff was terrific.Breakfast buffet was the best we had in all of Italy and came with a huge selection of eggs, meats, cereals, pastries, fruits, hot and cold drinks, even fat-free milk and chocolate almond wedges which guests wrapped in napkins and surreptitiously (they thought) pocketed to take with them. Oops. We did that too!

  • Stayed September 2012, travelled as a couple
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Helpful?
Thank 37774ron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 September 2012

We chose Hotel Berna originally (about two years ago) because of it's location close to the railway station - our first stay was just an overnight between a flight and heading on by train. Even thought we were only "one-nighters" we were welcomed warmly, and felt at home from the first minute.
The staff is extremely kind and flexible, the service is excellent and the hotel has a personality you don't find in the chain-steered "look similar all over the wolrd" -hotels. I also appreciate how they build up your expectations by sending you a welcome-mail before arrival amd how they contact you after your stay just to ensure that you direct your possible complaints directly to the hotel.
After the first stay we have returned to Berna - it's a must when in Milan! It's mayby not the best hotel locationwise if your only purpose is to view sights, do some shopping and avoid using public transportation. But if you want to stay in a hotel where you really feel at home, then I warmly rewcommend Berna.

  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
Thank Snorkfroken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2012 via mobile

The hotel is ideally situated only about 5 minutes' walk from the Central Train Station. The reception staff are friendly, efficient and informative. The room was spacious except for the bathroom. The breakfast was possibly the best we have encountered in our travels throughout Europe. There are ample taxis to the centre of Milan that cost less than €10. We would definitely stay at this hotel again. We would, however, request different pillows if we stayed for more than one night.

Stayed September 2012, travelled as a couple
Helpful?
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
california
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 September 2012

This was a great find. It was a five minute walk from the central station and the subway was at the end of the street. Ten minutes on the metro to the Duomo and central Milan. Fantastic breakfast. They even emailed us to ask what type of pillow and blanket we wanted and what we wanted in the free mini bar. The owner was constantly on site watching over things. Eat at Momma Rosa's at the end of the street. We stayed three nights and got a great rate on their website.

Room Tip: They are renovating part of this hotel. Some rooms are across thecstreet so if you want good wifi as...
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  • Stayed August 2012, travelled with friends
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Helpful?
Thank newplacestofind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Berna

Property: Hotel Berna
Address: Via Napo Torriani 18, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#2 Family Hotel in Milan
#6 Romantic Hotel in Milan
#6 Business Hotel in Milan
#12 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Berna 4*
Number of rooms: 116
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more   less 
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Also Known As:
Berna Hotel Milan
Hotel Berna Milan

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