I am not sure why this hotel is rated 4stars. The room and bath room are in ok condition, certainly not as nice as the other 4 stars hotel we stayed at during this trip. The bathroom shower was really small and awkward. In my opinion, this hotel should be rated at best 3 stars. The staffs are polite and cordial, but not very warm and helpful. The breakfast is good.
In this case, the tripadvisor reviews are somewhat misleading. We stayed at their sister hotel in Lugano, and felt exactly the same about that hotel. This is the first time I have doubts about tripadvisor reviews. Going forward I will need to do some further investigations, not solely depending on tripadvisor reviews.
- Official Description (provided by the hotel):
- If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more less
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- Also Known As:
- Berna Hotel Milan
- Hotel Berna Milan