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“Best Milan accomodation”
Review of Hotel Berna

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Hotel Berna
Ranked #11 of 428 Hotels in Milan
Certificate of Excellence
Reviewed 3 October 2012

The luxury hotel located only hundreds meters from Central rail station and close to Linate airport - this is very important for those who travel without car. The hotel stuff are exclusively pleasant and friendly related. Breakfast was very rich and tasty, fresh bar is open 24 hours. In contrary for Italian routine, in Berna air condition was produced enough cold air. The room was quality equipped, even single with bathtub. I recommend this hotel for all tourists and business travelers.

  • Stayed: June 2012, travelled on business
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Thank Pudik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,854 - 2,860 of 6,681 reviews

Reviewed 3 October 2012

From the moment you walk in the comfortable reception, you quickly realise that this is what good service in a hotel should be like these days. All reception staff seem to multi-lingual, everyone (and I mean everyone) is polite and helpful. When you check-in you get a printed introduction leaflet personalised with your name from the manager, telling you all about the hotel and other useful stuff, including your personal WiFi code (no scribbled handwritten notes or "Gee, I'm not sure...." here) . And Wifi is free and very fast.

Whilst the rooms are on the small side, they're well appointed and comfortable with well fitted bathrooms, lots of washroom freebies, (including a duck....a duck? go there and find out why). More pillows? No problem. Free non-alcoholic drinks in the chilled mini-bar? Yep. In-room safe? Of course. Substantial and fantastically varied breakfast (no 2 bread rolls and a coffee here....). Quick-serving well stocked bar. YadaYadaYada....

And all for a very reasonable rate in a great location near the Central station, 3 station subway ride from credit card oblivion in central Milan at some of the best shops in Europe.

I was tempted to complete one of those usually meaningless "Tell Us what we could have done better" surveys that are left in rooms. But it seemed a bit pointless since all I could complain about was that our bathroom door didn't quite fit properly.....

I could go on and on and on about how good this hotel is. And the manager of every other hotel I've ever stayed in should go here and learn how run a hotel properly, just for the customer.

Just go there and experience it.

(PS: Hotel Berna emailed today to ask if I'd reviewed them on TripAdvisor. Where else do you get a hotel that's so confident in it's good service & reputation, it actually asks you to do a T/A review?)

Room Tip: There appear to be 3 units, 2 of which are across the street. We stayed in Berna Towers across the...
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  • Stayed: September 2012, travelled as a couple
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Thank Philby_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2012

For location, price and service this hotel would be difficult to beat in Milan. Just a few minutes walk from the Central Station and local underground station, Hotel Berna exudes an atmosphere of calm friendliness. Despite its rather plain exterrior and entrance, the hotel is very nicely appointed and has a pleasantly classy feel. The rooms are of a good size (but not exceptionally spacious) but are well appointed and maintained. The breakfast is excellent with a wide choice of hot and cold food served by a particularly friendly and engaging staff. This was my first time but Hotel Berna will be top of my list for stays in Milan from now on.

Room Tip: The front-facing rooms overlook the main street with a number of restaurants and bars close by so ar...
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  • Stayed: September 2012, travelled on business
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Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2012

A great place to stay, everything was first class, room(superior), staff, breakfast, service, location. Metro and other transportation handy, good restaurants nearby. Free nonalcohol drins in mini bar a welcome change to other hotels and cruise lines.

  • Stayed: October 2012, travelled as a couple
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Thank mcinvic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2012

I came to this hotel for a one night stay from a luxury hotel in Stresa and I would prefer Hotel Berna any day! The staff was exceptionally friendly, the room though small impeccable and with all the amenities one could wish for (free drinks in the mini bar!). My friend who stayed a bigger room had a wonderfully funny rubber ducky in his bath room he was invited to take with him.

The breakfast buffet is excellent, their restaurant recommendation was great, and check-out fast and efficient. Did I mention this was also very reasonably priced?

Two thumbs up for Hotel Berna and the staff!

  • Stayed: October 2012, travelled on business
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Thank Tasha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2012

This is a pleasant hotel in a convenient location if you need to go to the Milan Central Train Station.
The staf was pleasant and accommodating.
The breakfast was excellent. Do not expect a spacious room. The rooms are functional, the bathroom are well appointed.
I will use this hotel whenever I need to stay in the proximity of the Grand Station.

  • Stayed: September 2012
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Thank Ahasverdruhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2012

Our stay at Hotel Berna was fabulous. 5 star service from the minute we got there until we left, with needs not just met, but anticipated. The breakfast buffet was terrific, comfortable bed and nice room. Exceptional value for this, or any price! Great location - close to Statione Centrale and subway. Wish we had one in the USA!

  • Stayed: September 2012, travelled as a couple
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1  Thank lwells53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Berna

Address: Via Napo Torriani 18, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#2 Family Hotel in Milan
#6 Business Hotel in Milan
#6 Romantic Hotel in Milan
#10 Luxury Hotel in Milan
Price Range: £105 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Berna 4*
Number of rooms: 116
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more   less 
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Also Known As:
Berna Hotel Milan
Hotel Berna Milan

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