I chose Hotel Berna because of its rating here. Most of the things are true.
The staff is very friendly, though not always looking for a solution. They would answer you with a smile, but the chance is small they would (try to) fix it for you. The bartender Max is an exception! He would try to help you with anything.
The breakfast is great. The only better breakfast in Europe I've seen was in Hilton in Vienna.
The location is also very convenient and the neighborhood is not dodgy at all, but perfectly fine.
The hotel itself is overrated. It's old, the rooms are small and the bed was very hard. It's also quite noisy, especially close to the elevators.
Thanks to the good breakfast, the polite staff and the fact we did not stay a lot in the room, I would still rate the hotel satisfactory.
- Official Description (provided by the hotel):
- If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more less
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- Also Known As:
- Berna Hotel Milan
- Hotel Berna Milan