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“Delightful experience”
Review of Hotel Berna

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Hotel Berna
Ranked #12 of 427 Hotels in Milan
Certificate of Excellence
Melbourne, Australia
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Delightful experience”
Reviewed 1 June 2013

We only stayed overnight in this lovely small friendly hotel - but we really enjoyed our stay. The hotel is centrally located and we found the staff so helpful - the buffet breakfast was fabulous and the tea and coffee station in the lounge was such a welcome addition. Highly recommended.

Room Tip: Rooms on the south side are a little quieter.
See more room tips
  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Acacia_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (730)
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Caracas, Venezuela
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 May 2013

The location is very convenient, close to the main train station. Excellent service and attention from the first moment. The room very comfortable. The on-line setup of the room prior to arrival is superb. Best breakfast of all the hotels we visited in Italy.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alejandro P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Zealand
Level 4 Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 May 2013

This hotel is a little beauty, charming staff, well maintained,rooms are small but perfectly adequate, no bath (at least in our room) but otherwise great bathroom. Breakfast was excellent, good choice of a substantial range of foods and you could make your own juices. Free wifi! Location - short walk from the main train station, and to the Metro (and the Milan Metro is very efficient). Would definitely stay again.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level 5 Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 29 May 2013

We chose to stay at this hotel in Milan due to the positive reviews on tripadvisor. The location is handy to the Centrale train station as well as the metro making it an easy trip for anywhere you want to go in Milan. Our room was clean and comfortable. We especially enjoyed the free mini-bar and that we were able to make our selections via internet before our arrival. You are even given the choice of pillow and temperature for your room. Our newspapers arrived daily so my husband could ready before breakfast. The breakfast buffet offered numerous choices and the service was good. The service given us from check in to check out was outstanding. I would return again if in Milan. We even received a bottle of water as we left for the train station.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank flyingsinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 May 2013 via mobile

Walking to the hotel from the station and into the reception of this hotel, I was pretty sure I was going to be disappointed with the experience... But I have to say that I was very pleasantly surprised. We stayed in the newer building across the street from the reception. The service was great, the room was very good- spacious, clean and comfortable- and the hotel amenities were great. Free wifi and the breakfast was included. The breakfast was actually very good with eggs/ meats and the juicer to make your own fresh carrot juice was a pleasant surprise. The only issue might have been the location if I was visiting milan for a longer period... For reference, A taxi ride to the duomo was 10 euros. For our specific purpose of overnight stay between train rides, the hotel and location were perfect and I would not hesitate to stay there again...

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meechan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark, New Jersey
Level 6 Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 29 May 2013

I stayed here for 2 nites, room # 302, facing the back and also near the elevator but still a very quiet room. the breakfast was very good. hard boiled eggs, sliced fresh fruit, yogurt, bread, all the sweets, etc..the room and toilet were very clean and very comfy bed. I slept soundly. The free water, sodas are bonus, free computer to use. near the train station. My only small complaint was the guy (maybe he is new) gave me a wrong answer. I wanted to make a collect call to US credit card company from my room, and the younger guy in front desk told me "I can't place a collect call from my room or anywhere else in Milan, just when he was in the States, too He was not able to call out. It does not work that way. and he insisted. So I went down and talk to the older guy and soon I found out the young guy was helpless, but the older guy was able to help me and he even dialed out for me from the front desk and was forwarded to my room.

Would I come recommend it, yes.

Room Tip: room 301, or facing back is quiet room
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  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank petfriendly_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawaii
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2013

Followed everyone else's advice and booked Hotel Berna in Milan and was not disappointed. It is located very close to the train station and even closer to the metro stop. The breakfasts were wonderful, offering a selection of pastries, juices, fresh fruit, cereals, yogurt, sliced meats, hot entrees (e.g. frittata, couscous, potato/vegetable hash, scrambled eggs, bacon), hot chocolate, various coffees, etc. The staff was also very nice and helpful and the room was nice and clean.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lm2hi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Berna

Property: Hotel Berna
Address: Via Napo Torriani 18, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#2 Family Hotel in Milan
#6 Romantic Hotel in Milan
#6 Business Hotel in Milan
#11 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Berna 4*
Number of rooms: 116
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more   less 
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Also Known As:
Berna Hotel Milan
Hotel Berna Milan

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