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“EXCELLENT BREAKFASTS AND SERVICE”
Review of Hotel Berna

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Hotel Berna
Ranked #13 of 428 Hotels in Milan
Certificate of Excellence
Canberra, Australia
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“EXCELLENT BREAKFASTS AND SERVICE”
Reviewed 16 November 2013

We stayed for 3 nights in late September.
Close to rail station for connections.
A bit far from the old city attractions, but still walkable + a metro station is close by.
Mini-bar well stocked and free with soft drinks and water.
Room very clean and modern, in fact a bit quirky! Not a fan of rain showers in small shower enclosures but had a hand shower as well.
Staff exceptionally welcoming and friendly.
Best breakfast spread of all the 8 hotels we stayed at in Italy, despite others costing a lot more.
Rooms quiet due to new double glazed windows.
Pre arrival option on internet to tailor room to suit your needs.
Even sent a birthday wish a few weeks before we arrived – a special touch.
Take staff’s restaurant recommendations and don’t get caught out by local ‘tourist’ restaurants.
Definitely a strong recommendation

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Gill_and_Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Melbourne, Australia
Level Contributor
145 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 14 November 2013

We stayed at the Hotel Berna several years ago and had no hesitation in booking for 2 nights at the end of our recent trip. The location was very convenient for our arrival by train and for our departure on the airport bus. Our room was spacious immaculate and well appointed but it is the breakfast that is the highlight(well for me anyway!). The staff are all very friendly and helpful.

Room Tip: ask for a room in the old part
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank DemonJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warszawa
Level Contributor
112 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 13 November 2013

I booked Berna hotel based on its very good reviews and I was not dissapointed. It was a very positive experience from the very first moment I entered the reception. I checked in very quickly and efficiently, I also received all the required information without a need to ask; city map, wifi code, etc.
Room was very nice, maybe not too big but enough. One wall is a big mirror which enlarges the room visually. Overall very nice room design.
Bathroom with bathtub (something exceptional - usually there is a shower only) but if You like shower, voila - there is a separate tap and shower installation for shower lovers :-)
You also get number of towels, slippers and a bathrobe and a different from everywhere shampoo and soap bottles.
All these together with room which can be customized makes you feel almost like home. And you can drink from the minibar for free - another exceptional item.
Breakfast was fantastic - a big choice, very good service, high quality. Never had creme caamel for breakfast before.
Hotel location is great - 5 minutes walk from the Milano Centrale train station. It takes about one hour walk to get to Duome on foot. You can also buy tickets in the hotel reception. 24 or 48 hours' tickets are a good choice if you are staying for short time only. They are valid for the mentioned time from the time of first validation. Close to hotel there is an old fashion style tram number 1 which will take you to Duomo.
From the train station you can get to Malpensa Airport in 1 hour.
To summarize; I am definitely recommending this hotel. It was great from very beginning to the very end of our stay.
I want to thank to all Hotel Staff - it is your work and positive attitude what makes people happy - Thank You.
If I visit Milan again, I will definitely stay wit You again!

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank 8PeteS8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karlskrona, Sweden
Level Contributor
4 reviews
3 hotel reviews
Reviewed 12 November 2013

. I was here with my wife and this is the best hotel that we have stayed in.Perfect location just 5 minutes walk from the airport bus, 50 meters to the subwayb and a couple of nice restuarants in walking distans. The room was very fresh, clean and well equiped. The breakfast was superb with everything that you could wish for. If you didn't found it on the bufe tha staff were willing to help you.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Pontus H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornbury, Canada
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 November 2013

This is a wonderful hotel. We stayed in the building across the street, very quiet. Hotel is well situated just a short walk from the train station , about 20- 25 min. from the Duomo and fashion shopping. The breakfast was great, lots of choice. What makes this hotel really stand out is the quality of the staff. So helpful in every way, friendly, could not seem to do enough to make it a pleasant stay. Highly recommend it.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, Auckland, New Zealand
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 November 2013

Enroute to Venice we spent one night in Milan at Hotel Berna and did the same thing on return from Venice. It is situated an easy 10 minute walk from the railway station and that is with large suitcases. The staff at reception are helpful and luggage storage while we were in Venice was not a problem. The rooms are small but comfortable although there was noise transmission from room to room. Delicious nibbles from the bar were an unexpected surprise as was a wonderful breakfast that was included in the price. We are keen walkers and thoroughly enjoyed our walk/shop to the Duomo, La Scala area the following morning. To quickly return to our hotel by metro was very simple.

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank Michelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 November 2013

Hotel Bernard is very convenient to the Milan Centrale Rail station, and on first appearances looks like any other. However, the small details makes this hotel better than most. You can pre-check in, where they ask how you would like your room - bed type, pillow types. The non alcoholic drinks in the mini bar are free of charge. The breakfast is the best buffet we've had. And the recommendation for dinner at Mamma Rosa was just what we wanted as we had checked in fairly late after a long train trip, and wanted somewhere close with typical Milanese food.
The staff were all very friendly and helpful. Would stay there again if in Milan, especially if coming by train.

Room Tip: Watch out, some rooms have a few steps in the corridors to navigate your bags up and down. The showe...
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  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Dee2809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Berna

Property: Hotel Berna
Address: Via Napo Torriani 18, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#2 Family Hotel in Milan
#6 Romantic Hotel in Milan
#6 Business Hotel in Milan
#12 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Berna 4*
Number of rooms: 116
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more   less 
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Also Known As:
Berna Hotel Milan
Hotel Berna Milan

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