After a long day of travel from Venice, this hotel was our last stop before returning home. We had looked at the reviews on trip advisor and booked our room several months in advance. When we arrived at about 4...our room was still not ready, we had asked for some softer pillows....( we are not high maintenance people at all....but we had been traveling for a month and we know all about standard pillows)...these were not provided and it seamed a hassle for the staff to provide them. Upon check out we had to store our bags for about 5 hours....this was not a problem, however we had already stood in line after a large tour bus arrived and the front desk clerk told us to bring our bags from across the street. ( we had large heavy back packs....not a problem with us....but if your elderly and need some assistance....this will be a problem)....we then got back to the front desk and the clerk was quite rude and told us to get back in line and wait your turn.......not the best way to end your trip.....All in all we will DEFINATLEY return to Milan.....but not to Hotel Berna.
- Official Description (provided by the hotel):
- If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more less
- Reservation Options:
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- Also Known As:
- Berna Hotel Milan
- Hotel Berna Milan