Everything that the other reviews has said about the attentive staff was our experience as well. Everyone from the clerk behind the counter to the staff in the dining room were smiling; this seems to be the philosophy of the hotel. The many extras such as the quality of the breakfast, the free drinks and juices in the room fridge, and the free coffee and pastries in the lobby after a tough day sightseeing were more than we expected. The helpfulness of the concierge in giving advice about the subways and selling the day transit passes was particularly appreciated. The only caveat I have, and one which did not really affect us, is that our room was small and the shower booth was very small. If you weigh 100 kilos you may find you have to be a contortionist to fit in the booth. But for us the room was a pleasant surprise.
- Official Description (provided by the hotel):
- If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more less
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- Also Known As:
- Berna Hotel Milan
- Hotel Berna Milan