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“Great service!”
Review of Hotel Berna

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Hotel Berna
Ranked #9 of 430 Hotels in Milan
Certificate of Excellence
Reviewed 2 August 2014

We chose this hotel because it was rated as family friendly. We loved it! While the rooms are small (typical tiny European rooms) - they were fine for a family of four. We were greeted by friendly hotel staff that took care of every detail - including a rubber ducky for our kids in the room (a gift to take home). The little things really matter and they know how to do it - even down to when we departed - they offered us waters to take along with us. The hotel breakfast was great - good selection and service. The location was fantastic - just a 3-4 minute walk to the central train station. They also suggested a great restaurant for dinner that was fantastic (again a great attention to detail and service). If we return to Milan - we will definitely stay there - so much to be said for friendly service!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Islands4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,977 - 1,983 of 6,831 reviews

Reviewed 2 August 2014

One night stop over in Milan to see the " Last Supper " selected Hotel Berna as the reviews were good and it's close to the train station and it proved to be a great choice. Given an upgrade at booking which always a bonus , our room was located across the road from the hotel in a new section, our room was spacious and very comfortable with lovely big bathroom ( love the complimentary little yellow duck and toiletries ) Staff were excellent ,helpful and friendly, went out of their way to make our stay a happy one. Breakfast and Wifi were excellent . Would recommend highly for comfort, service and it's locality to a station .

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank JennyvGeelong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014 via mobile

Only problem is shower cubicle is a bit small and area is kinda sleazy. Staff is friendly and excellent location near Milan centrale which gets you to the malpensa airport easily. Oh and I like the duck

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Jamestjl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014 via mobile

i stayed at Hotel Berna only for 1 night during my stay in Milan, and 1 of the reason why I chose this hotel, because it's only walking distance 3-5minutes to milano centrale station , my opinion : this hotel looks a bit old from outside, but actually inside the room isnt that old, still reasonable and kinda spacey , free minibar too . It's not extravaganza, but for the price I paid, and the location, i think it's worth to stay, staffs was pretty helpful and friendly too, so if U're looking for smthng affordable and easy access to everywhere, this can be the option

Stayed: July 2014
Thank Herman_wang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014 via mobile

My daughter and I stayed at Hotel Berna for our last 2 nights on a 2 week Italy vacation. This was by far the nicest place we stayed in. The service was excellent. The room was comfortable and pretty quiet. Our room overlooked the street and we heard a little road noise, but not bad because it is not a busy street. The bathtub was delightful. The front desk staff could not have been more helpful. And easy walking distance to the central train station made accessing Milan a piece of cake!

Stayed: July 2014, travelled with friends
1  Thank tamijud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

We stayed at the Hotel Berna on July 15th. As other reviewers have pointed out, the hotel feels like it is from a different time, and I mean that in a very positive way. The hotel is beautiful and well maintained, and the people who work there uniformly leave you with the impression that they value and appreciate you and your business.

We stayed on the "Discover Milan" package. It cost a bit more than other options in Milan, but it included free valet parking, a glass of wine upon arrival, breakfast and daily metro passes. The breakfast buffet was excellent, valet parking is a treat in Italy or France, and my wife and I always use the metro in the larger cities. I understand that parking is limited, so a parking reservation probably is a good idea if you're driving in.

The Berna is located just down the block from the metro and the main train station, and the Duomo is just a short ride on the metro. The Duomo should not be missed. It's open to the public at no charge and for a couple Euro they give you a wristband that permits you to take photos unmolested by security. Appropriate attire is required for entry.

We saw the Duomo first on our own, and then as part of a tour that included "The Last Supper." We generally don't do tours, but its pretty much the only way to be sure you'll get in to see The Last Supper. Tickets sell out almost immediately as blocks of tickets are released. We bought our tour tickets for July the day they were released in May. This is another thing that should not be missed.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank gcannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

I stayed at the Hotel Berna for 3 nights in June whilst following my favourite band around Europe. The location is fantastic, minutes away from Milan central station and close to metro's to easily get around Milan. Upon arrival me and my friends were warmly welcomed and checked in very quickly, the staff were excellent and couldn't have done more to make our stay as pleasurable as possible.
The rooms were spacious and exceptionally clean, nice touches with notes from cleaners making sure everything was to our satisfaction.
The bar staff again were polite and friendly and the staff waiting on at breakfast again went out of there way to make sure everything was to our liking.
We regularly went to reception to ask for travel advice and for restaurant recommendations, again nothing was to much trouble.
We loved this hotel, exceptional customer service and a great location. Thanks to all at the Hotel Berna

  • Stayed: June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank leekstokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Berna

Address: Via Napo Torriani 18, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#2 Family Hotel in Milan
#6 Romantic Hotel in Milan
#6 Business Hotel in Milan
#8 Luxury Hotel in Milan
Price Range: £89 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Berna 4*
Number of rooms: 116
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more   less 
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Also Known As:
Berna Hotel Milan
Hotel Berna Milan

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